"I purchased the Primary Arms Gen II 3x Prism Scope with ACSS reticle and I absolutely love this thing and could'nt be happier. "

"I was hesitant to order from here based on forums reviews of others who ordered. I took the plunge and wasn't disappointed. They couldn't get the order right, had to send back items and wait for them to reship the item only to find out they shipped the WRONG item again.

2nd time i ordered 2 items, both in stock but after order is finalized its suddenly out of stock and 8-9 weeks out.

If you have the opportunity to order elsewhere for the same items, i encourage it. That couple dollars more is worth the time and hassle you wont have to spend on Optics planet. "

"Bought new scope but had wrong rings for my rifle . Talked to customer service and gave them data on my rifle and Optics sent new proper rings very quickly . They fit perfectly and pleased me greatly . Great response to my problem . "

"Slow, very slow to ship, this order sat on the loading dock a week before it was shipped. I got this stock long after I needed it and I ordered it in plenty of time. SUPER SLOW SHIPPING. The stock is great I have 2 of them. Thanks for getting it to me way late, good job."

"I was looking for a scope mount for an AK, but had a lot of difficulty selecting the right one. After comparing many models across many websites, I ended up going with Optics Planet, because of their no-hassle free returns if I wasn't satisfied. The mount shipped quickly and fit perfectly, so while I didn't have to use their returns, the peace of mind was worth having. Will definitely order again!"

"First order was placed and while the website showed all items in stock I received an email letting me know 2 of my 5 items would be delayed. Then I got another message about another "in-stock" item being delayed. I chatted with customer service and made a change ordering a full stock kit as opposed to just the stock I originally wanted. Of course that was double the price but was in stock and I was assured it would be shipped out immediately. Well 4 days later my order actually shipped. According to USPS they were sent a tracking number but did not actually receive the package until much later. Of course OpticsPlanet blames the post office but in over 500 packages handled by USPS I have not seen this happen unless what USPS said happened is actually what happened. Guessing it was just a fluke, I placed another order with them on 10/4 and to date still do not have that package and from what I can see it did the same thing. Now back to the first order, it finally shows up and guess what?! They sent me the wrong thing. They sent me just the stock instead of the stock kit. Funny as that was what I originally ordered but was delayed. This screams bait and switch to me. Regardless after a few chats with their staff I finally called in to see if we could "fix" the error by issuing a credit since the stock kit was 50.00 bucks but the stock was only 22.00. They told me NO. My only option would be to send the wrong item back and they would send me the right one. Well considering that 1. OpticsPlanet sent me the wrong item and 2. You take forever to ship I declined and sent the item back for a refund. Now to see how quickly they actually issue the refund. Funniest part about this is I ordered the exact same stock from my usual source and while I paid exactly $1.73 more it showed up in 2 days and was the right thing. I tried OpticsPlanet based on a recommendation from a popular tactical reviewer on Youtube but am done. I gave them two chances and even tried to work with them on the best solution all around. No go. Stick with Buds or Cheaper than Dirt. Better companies all around. "

"I really like the prices and the selection but the shipping is horrible. I ordered a barrel on 10/2 and it shipped on 10/4 and as of 10/17 I still have not received it. It is only coming from 1 state away and the tracking number doesn't even give me a date for delivery. I know this isn't all OpticsPlanets fault but it is crazy how it is taking so long."

"Optics Planet always has a wide deletion and a web site with enough information to help one decide o an item."

"Ordered an item the beginning of October because they had the best price . Which the customer service was great with helping .. however the shipping they use is horribal . Package was stuck and disnt move for over 5days . And still is yet to arrive. Its moved 1 state in 4 days .. supposedly I'll get it at some point . Still waiting to see .."

"Parts and selection are good, prices are good, service is almost non existent. I used to spend over $500 a month there. It shouldn't take a week to process an order or 3 weeks to receive it, no matter what shipping class it falls in. OpticsPlanet is now my last option. "

"Very easy to deal with. Shipping is very fast."

"Received my product fast and easy. I love your prices. Will be using again soon."

"I've been ordering from planet optics for 4 years now. During that time I've never had a problem in getting my merchandise in a timely manner. Its always been in stock and usually shipped next day. It has always been sent priority mail and arrived in less than 4 days and sometimes 2 days! "

"Don't accept free shipping unless it's 2 day shipping. Just pay for shipping otherwise you will wonder if they shipped it by camel. Then, when you order it from Amazon and have to send back the now unneeded item you're going to have to cover return shipping. So to summarize.... At least check Amazon first. "

"I ordered a RMS and mounting kit and it took almost 2 weeks to arrive. When it stalled at the post office, I tried chat to find out what was going on. Optics Planet said they’d check on it if it didn’t move in four days (a week after I ordered). I sent an email and received no response so I just waited for USPS to deliver my last order from Optics Planet. I used to do a lot of business there but I will shop elsewhere in the future."