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Featured Review


Verified
5/5

2019-09-25

Great service

"Great costumer service. If you ever need help, get in a chat with these guys and ask them whatever you need! They will get you taken care of! Will be shopping here again! "

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Verified
5/5

2019-09-24

No problems!

"As usual, I got what I ordered in a great timely manner. Optics Planet is becoming my go-to source."

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Verified
5/5

2019-09-24

Great Customer Service

"Optics Planet is very easy to deal with, making returns and exchanges could not be a more straightforward process. They have excellent customer service and provide a huge selection of products. They had almost every product I wanted for my build. "

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Verified
5/5

2019-09-24

Order Shipped Fast

"Great Selection! Great Coupon Values! They had everything I wanted and it shipped fast!"


Verified
1/5

2019-09-23

Wrong Product

"I ordered the GG&G Offset Tactical Flashlight Mount GGG-1131 and it wasn't even the mount that they have pictured on the website. They even have the description that the pictanny rail can be removed and it can't. The only reason I ordered from this website was because I really thought I was going to get the correct mount. And I did not. This was my first time buying from OpticsPlanet, I was hoping to become a lifetime customer, but with this bad experience I can see, that's not going to happen. Do yourself a favor, buyer beware. "

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Verified
4/5

2019-09-23

One of my Goto sites

"I'm always looking to buy new furniture for my range toys, OpticsPlanet selection and pricing is one of the best online, Ordering and tracking is a breeze. The company is prompt in replying to any issues that you might have. I was able to score a Vortex Venom RDS for a great price with a discount code, It now lives on my IWI Masada and makes it look tatic-cool "

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Verified
5/5

2019-09-22

Very happy with the service!

"I have purchased a few things over the years and have been happy with the products and service. Their pricing is very competitive and so far all the items I have purchased have been in stock. "

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Verified
5/5

2019-09-22

Great Service and products

"I have had great experience with OpticsPlant. Items I have ordered have promptly been delivered and any item out of stock they have notified me and have been delivered on the promised date. I don’t mind waiting a short period. "

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Verified
5/5

2019-09-22

Awesome Experience

"Very easy and smooth transaction. Fast shipping and great service."

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Verified
5/5

2019-09-15

Very Happy

"I was looking for a red charging handle for my AR and I was not disappointed when I found the Strike Industries Charging Handle. It came fast and installed it on my firearm and it looks good. "

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Verified
5/5

2019-09-21

Top notch

"Top notch service & selection. Prompt shipping. I have had no problems with any of my orders from OpticsPlanet."

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Verified
5/5

2019-09-20

Love OpticsPlanet!

"I have bought from OpticsPlanet numerous times over the years. The price is always great, shipping is very quick and it's super easy to find whatever you are looking for on their web site."

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Verified
3/5

2019-09-20

Customer service

"Pros: I like the selection of products and prices are decent.
Cons: The customer service **** and not sure who they use for shipping but my packages are always delayed.
I tried to call several times after I was shipped the wrong product, (Ak47 hand guard), nobody ever answered and after being on hold for 15minutes it gives you an option to leave a message and someone will call you back. Well nobody ever calls back. Only way I got a response was through email.
The other issue that I have experienced on most of my orders is that after ordering my items I receive an email saying my order has shipped and will be delivered on a certain date. Then, when the date comes it tells me it is out for delivery, will be delivered by end of day. Well several of my packages were not delivered and the next day I would receive an email saying my order is delayed. The new delivery date has carried from a few days to a week later. So frustrating especially when you are excited about a new item. Then they send you a big slap in the face by saying sorry for the delay, here is a 5% discount on your next order.
"

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Verified
5/5

2019-09-20

FAST shipping with quality care

" Once I decided to go with a Sky-Watcher telescope, I visited their site to see "Where to buy". - It gave me a map and I chose a company close to me. I looked at their reviews and all seem to be extremely positive. That company being OpticsPlanet.
I can agree with all other positive posts. They represent Sky-Watcher very well! REALLY fast shipping, packaging was really good (no damages), packing slip had some good little extras in there.. Just a overall good experience. I 100% will order from them again, and highly recommend OpticalPlanet.
"

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Verified
2/5

2019-09-20

Customer service

"While Optics Planet does have some great prices they definitely lack in customer service. The inventory shown on the website cannot be trusted. I ordered several in stock items. Low and behold 2 were not is stock as the were shown to be. Optics Planet would not ship my other items separately. I was in need of the other items sooner than a month wait. That's how long I was told. So I cancelled the out of stock items. At that point I was told I no longer qualified for free shipping....... long and short... I ordered the needed items from an alternate website. They arrived before the items from optics planet...... "