ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-07-07

"I love Overnight Prints! The business cards I ordered look great, and I enjoyed designing them. Also, the shipping was much quicker than the estimate delivery time listed on my order.

No complaints whatsoever - I would use them again without hesitation, and have already recommended them to several friends and associates!
"


Verified
1/5

2014-07-07

"I've been ordering from this company exclusively since 2009. Business cards, letterhead, envelopes, postcards, etc. They've always delivered good products, and in good time. Recently, I reordered two sets of business cards. When the cards arrived I noticed that one entire set was cut smaller than standard business card size. I contacted customer service to report the defective product, thinking this is clearly defective and I'll get new (full-size) business cards printed. After several emails and phone calls, this was their response. "Due to our cutting process, we do not guarantee a perfectly centered cut. Our cuts can shift up from 1/16th to 1/8th of an inch in any direction. Based on the photos provided and the files submitted, the cut is within our tolerance. With our cutting tolerance the final cut can be under the trim size."
Overnight Prints does not guarantee full size business cards. Once again, Overnight Prints does not guarantee full size business cards. If I knew this from the beginning I would have never ordered from them in the first place. Here is my final take away. Inferior quality control, egregious customer service, overall incompetence. Never again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-07-04

"great quality images for a very good price!Q"


Verified
5/5

2014-07-03

"Delivery was on point and on time."


Verified
5/5

2014-07-02

"Love the free UV coating... it really made this project I printed most recently look amazing! And the order was delivered exactly when promised. Your pricing is great and I have a great experience every time I place an order with you!"


Verified
5/5

2014-07-01

"Very good quality and excellent pricing."


Verified
5/5

2014-07-01

"My product came very quickly and was exactly what I ordered. Awesome!"


Verified
5/5

2014-06-27

"Great quality, great price, great service and a great web site for uploading and ordering."


Verified
5/5

2014-06-27

"They never hesitate for assistance. They make ordering easy and they always offer a decent discount. "


Verified
5/5

2014-06-26

"Great job. The business cards were beautifully finished and delivered on time."


Verified
5/5

2014-06-25

"Great quality prints, amazing price!"


Verified
5/5

2014-06-24

"There was a little confusion about the design, but the staff was friendly and we sorted it out and they ran it quickly and it arrived right when they said it was. And I got a stellar price!"


Verified
5/5

2014-06-24

"Love working with them. Great people whenever there is a art problem they notify us they never print garbage."


Verified
5/5

2014-06-24

"Fast, accurate and affordable "


Verified
4/5

2014-06-23

"I use Overnight Prints a lot and generally find their service to be fast and efficient. The quality is always good. Sometimes the website is a little difficult to navigate. Right after I placed the order, I ran into trouble when I noticed I had gloss on one side and matte on the other. I just wanted to change them to match. I ended up having to cancel the entire order, as I could not get back to the page where coating is assigned. Overall I was happy and my client loved the results. "