"I ordered some posters which arrived late and defective. The customer service was unfriendly and treated me as if it was my fault that the posters were defective. I sent them pictures but on top of that I had to return them in order to get my refund. I haven't got it yet. Let's see how long that takes. "
"Too slow, finally cancelled and ordered frim vistaprint where order was shippedwithin 24 hours"
"Poor Quality rounded corners - the corners on the same card didn't match. Poor cutting of cards - straight lines were jagged.
Offered little help and unwilling to make it right."
"The line up of the print on my cards does not look professionally done. Looks sort of crooked. "
"My prints came out great. The colors were accurate and I was very pleased with how quick the overall process was. "
"I have placed several dozen orders with Overnight Prints over the past five years. Every order has been perfect. Packaged right and delivered on time. Their new web-based business card ordering system is easy to use and very impressively designed. I always feel secure with my payment using their web store. A company that earned my trust years ago and continues to deliver, time after time."
"They proof everything and will help you fix it so you get the best results. They will redo it if it does not turn out correctly- they did that before we even knew it wasn't the best it could be. Customer service is polite and prompt. Would recommend to anyone to use!"
"I received the prints a day later than expected. Very nice quality though!"
"Always helpful and they work to get it right."
"I've been using Overnight Prints for a while now. Their quality is consistently good in my opinion.
Here's the kicker though, every time - EVERY time I've requested a reprint or something, they do it gladly. Obviously I've been asked to prove there is an issue with photos, etc... but that's a small thing to ask of me.
Most recently, there was an issue with some "dirty" prints [they got some random ink in them from somewhere] and they even expedited the shipping for me to have them by the day I need them with no extra charge to me.
I don't know what I did to get "VIP" customer access, either, but sometime after I'd been ordering from them for a bit, I got a direct line phone number I can call to speak with someone right away.
Bottom line, Overnight Prints isn't perfect, but they have handled their mistakes amazingly well with me, which is all you can ask of a company. Amazing quality, both in print and customer service!"
"Super fast, Great Price, excellent quality. If OP continues to deliver these I will continue to do business with them."
"I have placed multiple orders with Overnight Prints and they always deliver in both quality of product and extremely fast shipment. On one occasion I had an issue with a set of business cards I had ordered. I called customer service, they were extremely helpful and only asked for pictures of the problem. They waited on the phone until they received the pictures, saw their mistake, and I had a new set at no charge the very next day. I would highly recommend them. "
"Cards look great and shipping was fast! Will use Overnight for all my prints projects. Thanks! :)"
"I have used other services similar to Overnight Prints in the past. Your organization is the only I have been able to speak with to get help with making sure my order meets my specifications and the end product is superior."
"We have not received our order!"