"I've been using them for years and I have always been very happy with quality, price, delivery and customer service. Unfortunately my last 4 or 5 orders have arrived with runs that were inconsistent in quality. I would receive posters with creases, scratches, poor ink coverage, poor cutting. Most times it will just be one or two but other times, almost the entire run. They desperately need to have a quality control person to inspect each order before it goes out the door. my last order has one poster with scratches all across the front which will need to be replaced. They always make good on damage product but the procedure is bothersome with having to photograph the damaged product and email it to customer service, wait for a reply and then wait for the new printed piece. This could be avoided with an inspector. If they corrected this, I'd give them 5 stars"
"Paid extra to have my order delivered by a certain date, 7 days later it is just being shipped. I won't see it for 3 more days.
Although I am not happy with this order, I have to say that I have used Overnight Prints 6 times before over 10 years, and this is the first time I have had any issues. "
"Ordered a set of bookmarks and decided to try out their pickup option. Received an email saying my package would be available for pick up on a certain day and true to their word, it was available. The bookmarks look exactly how I designed them. Sharp cuts and bold colors. "
"Even I not professional I have no worries. With my printings because they ley me know if my desing needs a change.....that save me money.....now days few companies thank about US a costumers also The Call center.....ver friendly.......for This Great Service i dont mine wait couple days to get my printings.....
"
"So, my order was late to delivery by seven days ... I understand that there were press issue, but after informing me that I would be notified of the status as it progressed, I did not receive any such email. The order finally came in ... missing 2 sets of 50 cards ... I placed an order for three sets of business cards. The customer service chat guy assures me that I will be "notified" with a status ... god help me."
"This was my first time using Overnight Prints and I could not have been more satisfied. Using their website to see what my document would look like in my booklet was great. Ordering was a breeze and they even helped me "clean up" my cover page and back page to assure me it would like it's best. The final product came out better than I expected. I would recommend Over Night Prints to anyone in need of their services."
"Always a great job and always on time!"
"Its at least one week past due right now. I have tried to call and do live chat and get put on hold. Normally they are amazing. I am trying someone else for my next order. "
"The staff was extremely helpful as I knew nothing about placing the order or for preparing the artwork for uploading. Extremely happy!"
"Great product, reasonable price and delivered on time!"
"Order was good and delivered on time"
"Excellent product for a fair price. Shipping was one day earlier than promised."
"The postcards I ordered are absolutely stunning! Excellent quality. Everybody is asking who did them. Keep up the good work."
"For a company that touts itself for delivering "when you want it," they certainly do not try to rectify it when they are 3-days late. I paid for overnight shipping and got it days later and all they can offer me is the difference in shipping?! I was willing to pay the $40 to get it on time. I was not willing to pay $30 to get it late. On top of that, the crop was wrong and the print quality was poor with faded striping and lines throughout the cards. All I got for that was store credit."
"I paid for a rush delivery, they missed the date and didn't bother to contact me to update the status of my order. I had to call them to find out that my order wouldn't be delivered until almost week later. "