"Just a warning-like dealing with any other company do your research before you press the BUY button. I have been sorry with some items that I purchased from the "O" because I did not do my homework.



"

"Everything went smooth with my order and my items arrived within a week. One item shipped UPS, the other went through USPS. The 3rd item was backordered for 3 days but arrived quickly once shipped and I appeciate how it didn't hold up my entire order.

Price wise they were very good. For the same exact end table I saw in another large retailers magazine, Overstock had for half the price. The shipping was only $2 even though I ordered two endtables which were quite heavy--good deal!

I plan on purchasing two 45lb dumbbells from here shortly for the same reason--cheap shipping. Anywhere else would charge a TON to ship 90lbs. The original price excluding shipping is even a bit cheaper so its a no-brainer. "

"BEWARE of Overstock's Best Price Match gimmick -- You will NEVER get a price match!!!

This Overstock best price match is very DECEVING because you have all these restrictions attached to it.: "Does not apply to merchants offering special promotions such as sale prices, promotional free shipping, rebate offers, coupon offers, quantity discounts or membership requirements for purchases".
This means a consumer will NEVER get the Best Price Match from Overstock. This is just a gimmick for the company to put on the website but will never honor it.

**One final note: even though I have not problem with the product, but I just don't like the dishonesty on the guarantee price match gimmick. "

"Avoid the Overstock auctions. I encountered a shill bidder. He bid the auction up in the last few minutes and then retracted a bid when he went over my top bid. He used a bid alias that had on bid on the sellers auctions and won 32 previous auctions. Both the seller and shill listed the home town as the same. Even the feed back that the shill and seller left each other were very similar. It was a VERY obvious case of shill bidding. I immediately reported the incident to Overstock. Almost 2 weeks and no reply or action taken (I reported more than once to be sure.) Overstock obviously does not police sellers and therefore scammers have arrived. Beware."

"Always happy with my purchases from the O!"

"My husband purchased some diamond earings for me. I was very happy, but sorry to say (and don't hold it against me) were too small!

They were 2 carats in total, meaning 1 carat each side. I'm sorry to say, but 1 carat on an ear is small.

But it was a wierd promotion, for some reason, they said 2 pairs, and sure enough we got 2 pairs! So, then i realized, it was actually only 0.5 carats each ear. no wonder they looked so small.

anyway, i was a litle unsure about having him return it, after all jewelry is a tough one. I understand from their point of view if they feel like we swapped out the diamonds and am returning CZ's. :-)

so i took care of the returns, emailed them. They asked why, i told them it was too small and not what we expected. They gave us an return number and we shipped it back. I felt find paying for shipping, after all, we didn't like it and we made the mistake.
well, sure enough they refunded us in full.
Everything went great. I've been looking on their site for something to buy again. I'll keep my eyes open. I'll leave another review when i do. "

"Ordered speakers from Overstock.com, they shipped quickly but mounting brackets were damaged. Return shipping not cost effective. I placed review warning other buyers of poor quality. It was never posted to the site. The review was accurate, tasteful and the only reason it would not be posted is due to censorship.

I will not order from them again as censored reviews are not reviews. Buyer beware!"

"Overstock.com is sometimes expensive, but overall the quality of the items offered is high. Sometimes things do happen, but their zCustomer Care representatives are always helpful and do whatever possible to keep their customer happy. Definitely a merchant to re-visit."

"I worked for a number of online retailers in the past, and Overstock has the best shipping times, bar none. I've had a bad experience with a past return, but orders have been well cared for and for the past year. I only buy new paperbacks here because Amazon's warehouse no longer takes good care of their books. "

"Overstock.com is awesome. I've purchased 5 items from them and they were perfectly described, great deals. Their customer support is GREAT and you can actually talk to somebody on the phone or via chat over their Web site. The were friendly and very supportive. I cant understand all these other people saying aweful they are. It has not been true for me thats for sure. I bought a couple Memory foam toppers (Serta) 2 inch GREAT ITEM!!! and a Breville Coffee Maker and a Comforter Set. They were AWESOME! SHOP here, you wont be sorry, at least I think so VERY Strongly! "

"This is a fraud company and I would advise everybody to be very careful before doing any business with these guys.

I purchased 3 memory foam mattress toppers from these guys and The package was in a horrible condition when we received it and the product was not memory foam at least it does not feel that way. It is just a 3 inch mattress foam being advertised and sold as Memory foam. I purchased 3 mattresses toppers and opened only one. I was highly dissatisfied and mailed back the two unopened mattresses. I paid 24 dollars shipping this back. They refunded me only one and when I emailed them about this they said that the other one was probably not in the condition they wanted so. I was shocked as I had mailed this through USPS in as is condition without opening it and also sent them tracking number.

The net result for the 100 dollars I spent on the two mattress toppers I have lost 80 dollars and the mattress is returned to Overstock and they have it. These guys are cheats and Frauds. "

"Bad and dishonest store. Most nasty store I have dealt with.

If you want to use Overstock.com gift card, forget about it. If you use more than $300, they will claim they are stolen and your account closed. Gift cards gone."

"Overstock use to be excellent with deals, good in describing the product and condition (if used or refurbished) now they are poor with describing condition of refurb items, poor with communication, but at least they still have good rates on shipping. Some items (other than electronics) are good deals. But their prices and selection of items are limited. Not what they use to be. "

"First time shopping at Overstock. Easy to find what I was looking for. Helpful similar item suggestions. I like that they include the manufacturers Model number to make it easier to research items.

Item was as described .. refurbished Uniden phone with 2 extra handsets. Was in original box with all accessories & manual. Phone works great & looked brand new. No marks or scratches.

They have Live Chat which I consider an asset to any business that has it. It's so much easier & faster to get questions answered. Much better than emailing. The Customer service rep was helpful, able to answer my question & the whole process was very quick.

From my experience the "sell out risk" & "quantity left" number should be viewed skeptically. After I added the item to my cart it said only 3 left. Made it appear they were about sold out & that I needed to hurry if I wanted to buy one. I keep checking the site, the number went to 1 then the next day it went back up to 6.

So I could have waited & taken more time to shop around. That's what they hope for by posting that number. Unfortunately I fell for it. Live & learn ..

Overstock did have the best price on the *exact* model number I bought. I later found an eBay store had a better deal that included 3 extra handsets for same price but the extra handset caused the model number to be -4 instead of -3. So no way to price match. Also it was a "blowout sale" & Overstock policy says they won't price match sale items. But they do price match if all their strict conditions are met.

I'm still happy with my purchase & Overstock shipped fast & cheap. Ordered late Sunday night .. received Tuesday morning.

I'll shop there again but I'll be sure to do my homework first before checking their store."

"I ordered a PS3 game from them and it arrived fine. Shipping was a little slow for a small package (8-9 days), but it was during the holiday seasons so it's okay. Definitely would purchase from them again (when their items are on sale)"