"I have one phone I need to return. It is the wrong model and the screen will not work with our system. How do I do a return?"
"Supposed to be refurbished. In my experience buying other business phones, this should mean new cords and cables, all placards replaced and surfaces buffed and reconditioned. In this case it meant quick wipe, signicant surface blemishes not touched and residual dirt on phone surfaces. Cords were replaced, but a generic non matching handset was included. Black, but high gloss finish unlike the matte finish of the phone. All shoved into a plastic bag, then bubble wrapped. If u are buying one of these phones, they are for a phone system that has several so u know what they should look like. Disappointing.
Update: The Company reached out to me after seeing the review. They were very concerned with making it right. They offered several options, ranging from return for full refund to exchanging for a different unit. In the end we came to a very reasonable solution. I am impressed with their concern to make it right. Perfect does not always happen, and willingness and follow thru to correct are rare. Can't give the 5 stars because of initial concern, but I would definitely move them up to a 4 from my initial 3 star rating."
"They were very helpful and accommodating. The order arrived in 2 days."
"Only part of my order was shipped, and part that was supposed to be
included was left out. Had to contact customer service."
"Great service for the my delivery of laptop!"
"Great company to work with! We love doing business with PC Liquidations."
"Excellent product but was not expecting duties and taxes from custom."
"My experience was most excellent, I wished that more companies would stand by what they sell."
"Easy, convenient and most of all great customer service when i called their office. A real live person answered the phone and not recorded info sending you to different departments! loved it :)"
"Excellent customer service and quick shipping"
"The best customer service I encountered for years. The price is very good, but it is the people who work there that make all the difference. They emailed me back almost immediately and were very nice and helpful on the phone. I was really amazed with the service."
"Great Prices - Great service."
"Worked with Richard on a Shoretel phone! Great service!
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"Pc Liquidations was a pleasure to deal with, after an initial hiccup they were able to find the hiccup and immediately fix the problem. I'll be buying from them and referring people to them in the future. Support is top notch and Troy is a pleasure to deal with, he'll take care of you whatever you need."
"I forgot my CSR's name but he was outstanding. Very knowledgeable , courteous and gave me a great deal. Highly recommend this company (website). Will (Palm Desert, CA)"