"If a product is not available it should be noted in there catalog so you can plan accordingly and know it will NOT be there within the 3 days they tell you. Also when they pull this they should give you a10 percent cost reduction for there poor filing system. This would give them better business skills.
R. Bickman"
"I can't log into PCNation, and when I asked to retrieve my password via email as the form asked for my email, the webpage responded with, "Cannot retrieve password with email"
WTF? Also the verification process is a pain in the butt. I can't tell if my order has shipped or even been acknowledged by PCNation. Will never order from them again."
"My printer came very quickly and in great shape. I'm very happy with the printer. PC Nation got the product out the same day it was ordered."
"PC Nation delivered exactly as promised, and expected. Couldn't be more happy with the price, customer support and delivery. 1st class transaction!"
"Quick processing and shipping , great product and best price I could find"
"Quick awsome service, fantastic Price, fast shipping. What more could you ask for."
"This is one of those places that lists stuff they don't have as "in Stock", then after they get your credit card info and you check the order status its "back-ordered" with no idea when it will come in! Customer service never contacts you even if you email them."
"Pearl/PC Nation,
This confirms our telephone discussion of a few minutes ago in which you stated that the items I ordered Monday, March 25, 2013, are not in stock.
This confirms that I have cancelled my order and you acknowledge that the order is now cancelled.
I’m disappointed. Your website said the items were in stock and would be delivered to me within three days. Four days later, you finally inform me that the order was never really processed.
After I made my order, I ran some web-searches of PC Nation and found quite a number of negative reviews reciting stories such as mine. Therefore, I’m not surprised at the fizzled outcome of my attempt to order a tablet from you.
You should understand that PC Nation has a poor reputation. Needless to say, I will not attempt to purchase through you again.
"
"Product availiable and web page easy to follow. Checkout easy.
Product was advertised for $148 but the web site was $153."
"Your website was easy to locate. and check out was simple and easy to fill out.It does not take a whole lot of time to buy things unlike some other company. Thank You. Linda from LA. CALIF"
"It wasn't too bad. Didn't feel like I should have to enter info twice however. If the ship too is the same as the persons info ordering should be a box that says if ship to is different enter ship to. And there is info required that quite frankly ins't their business to have..."
"Bought a Garmin Forerunner 410 for my wife. Was offered a great deal on next day shipping so I went for it. Product page clearly said the item was in stock. Bought it and checked on it the next day. The item was listed as backordered. This is a discountinued item. So they took my money for expedited shipping on a product they did not have in stock and that they probably will never get back in stock. Called to cancel. The girl was rude and couldn't wait to get off of the phone with me. There are too many sites out there to fulfill customers needs. If a site does not have their you know what together, they will simply lose customers. They certainly lost this one."
"Searched for a Thunderbolt external hard drive for my Mac. Prices were all over the MSRP. PCNation had the lowest price offered in the search, and was easy to set up an account and place an order. Shipping cost was free with many good options. Would consider using them again in the future for other purchases."
"I ordered a Hewlett Packard All-In-One Laser Printer from PC Nation in December of 2012. This printer was shipped by PC Nation in the manufacturers box and NOT in a protective shipping box! The unit arrived to me D.O.A. (Dead On Arrival) and after jumping though numerous hoops, I was finally allowed to ship the defective unit back to PC Nation. I had to wait over 3 weeks to receive a refund from PC Nation! To add injury to insult PC Nation did not refund my shipping charges even though the unit arrived to me defective! How pathetic is that? Avoid this company unless you enjoy receiving defective electronic equipment!
Kirk Townsend
Three Rivers, MI
-------------------------------------------------------------------------------------------------------Update: After posting this review PC Nation decided that it would be in their best interests to refund the cost I incurred for shipping.
"
"this company deserves more than 5 stars. ordered a monitor it was here within 3 days. shock!! . didnt even have time to check tracking number. there is no way they could do better . i bet customer service is really bored as everybody else does their job so well so they are not needed much.i will always shop here first. thank you for striving to be the best! "