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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2007-05-09

"I spent a few dollars more than a competitors price because they had a solid review history with Pricegrabber. I was not disappointed. Very quick shipping with a great price that included shipping cost. I would purchase from them again & recommend them to others. No bait & switch or other games."

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Verified
5/5

2007-05-04

"Since the price for the camcorder I purchased was almost $200 below MSRP I was a bit skeptical but this turned out to be a great purchase and also had next day delivery for only $9.95. Overall, this was an excellent transaction and I highly recommend this store."

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Verified
5/5

2007-05-04

"Ordered Garmin 60CSx on May 1. Phoned the order in, CSR answered my one question. Pretty good order experience - the only slight negative is they asked a few times for a "stable" (ie. no Hotmail, AOL or Google) email. Admittedly it only for new customers, it just would have been nice if they had accepted my first email address. Item arrived one day early, as advertised. I'd buy from them again."

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Verified
5/5

2007-05-03

"I called PC Nation to order a Garmin c330 Nav system, and was helped by JL (x3006). This was one of the best shopping experiences I have every had. Mr. JL was very helpful and walked me through the entire process of purchasing this item. I will definately shop here again because of the excellent customer service and the prices. "

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Verified
5/5

2007-04-28

"After researching lowest prices on Garmin c530 - PC Nation had the lowest price. Although reviews of the store were mixed I decided to purchase from them

I called first to get some info on the C530 and gave my order on the phone. I was to receive a tracking number the following day. What arrived was a request to call. Something about my credit card. I did, the clerk had transcribed my zip code incorrectly and it did not match my credit card info. The correction was made.

The next day I had my tracking number and 2 days later the unit arrived in perfect condition.

Very satisfacorty experience and I would buy from them again.
"

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Verified
5/5

2007-04-28

"great price AND free fedex 2-3 day shipping on large, heavy item...product arrived in 2 days...easy order and tracking provided...will definately use again....wish I had known about this company earlier"

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Verified
5/5

2007-04-28

"I highly recommend this seller.
They had the best price I could find on the internet.
The product was in stock and shipped in a timely manner.
They have a link to FedEx, so you can track your shipment.
"

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Verified
1/5

2007-04-25

"Will not allow you to ship to address other than billing address- Everyone esle seems to be able to - I cancelled the order - will order from someone more up to date"

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Verified
5/5

2007-04-19

"I ordered an HP L7680 printer from PCNation. They had the best price online and offered free shipping. The printer arrived right on time. I have had nothing but a great experience shopping with these guys. Thanks for the service. "

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Verified
1/5

2007-04-16

"BUYER BEWARE!!! shipped defective camera and refused return or exchange, claiming thats how we maintain low prices. Was told to send brand new camera back to mfr. for repairs. See it again in 6 weeks? Do not do business with these con-artists before you check return policy,save yourself alot of time and trouble!"

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Verified
5/5

2007-04-14

"Outstanding! Received my Garmin c330 within 2 days after ordering it online. Would definitely order from them again."

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Verified
5/5

2007-04-14

"Great service and communication. PCNation appeared more security oriented and added a personal touch by calling to verify shipping instructions etc. "

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Verified
2/5

2007-04-12

"I placed my order on 4-8-07. On 4-10, I recieved an email stating that I needed to verify some information on my credit card. I called and verified what they needed. And gave my phone number for further verification. On 4-12, I noticed that no charge has been made on my credit card so I called again. It was like I have not called before. I had to go through the same questions, and finally was transferred to a verification specialist that asked questions based on what was on my credit report. I am once again assured that my order would be shipped.

I am not sure if it will be shipped or not. I do not understand why anyone at this company could not contact me on my phone, that is in my name, that was given at the time of purchase, as well as to the CSR that I contacted on 4-10, to resolve this issue sooner.

I picked this company based on free 3-day fed-ex shipping. It is now 4 days later and I am still waiting for the order to be processed. I will update as status may change.

I do not think I would order from this company again. The people on the phone seem nice enough, but lack of communication still seems to be an issue with this company.
"

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Verified
5/5

2007-04-12

"Compared prices all over and with your shipping policy saved money though one store had cheaper price [-$7] shipping by ground would have been over $30 additional. Also appreciated speed of site as I am in rural area which only has dial-up service, no nerve wracking experience of being dropped off in middle of purchase. thanks, this saved me from 220 mi. round trip to closest retail site for product."

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Verified
1/5

2007-04-11

"Ordered the item with thier free 3 day shipping and they took it upon themselves to ship it UPS ground. The item arived over a week later. They did not notify me of this change and offered no explaination. A message was left for Adam, one of the managers. He did call back to say he had gotten the message and was looking into the problem. Tha twas the last I heard form them dispite several calls. Would not recommend them to anyone else and will not be likely to shop there again."

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