"I liked everything, except for one part. They need a button in that cart page from where we should be able to get directly back to camera accessories. What happens is when you say add to cart the digital camera, then you get cart view. From there if you need to get to accessories, we need to click on accessories -> camera accessories & then search for what we want. This is the only area I felt needed improvement."
"Ordering is a breeze, great website. Will follow up on shipping."
"great prices and fast easy site to use. i will definately use this site again"
"Placed the order on Wednesday afternoon on three day delivery via FedEx. Recieved the package Friday afternoon, even though it wasn't due until Monday. Excellent service."
"I ordered the Canon Digital Rebel XT camera kit with EF-S 18-55 lens for $689.70.
I had done quite some research, and this was the cheapest price that I had found (with exception of a bunch of stores that have false super-cheap offers, like $459, which all are a scam). I also found that PCNation offers the cheapest warranties, i got the Mack 3year warranty for $39.90.
So for $729.90 I got the entire package including warranty, and without additional cost for shipping or tax.
I am very happy with PCNation, I ordered the camera on Monday, and I received it on Friday, even though it was supposed to arrive only on Monday.
I called them twice with questions about the warranty and about the tracking number, and they were very friendly and helpful.
Bottom line:
Great price, friendly people on the phone, and very fast.
Highly recommended!"
"Excellent service and price. Product (Garmin Nuvi 350) was brand new, with the latest map software, and came a day earlier than promised. Very satisfied with my PCNation experience."
"Great deal, extremely fast FREE shipping. Place my order on late Wed afternoon and received on Fri morning with regural free shipping option."
"It was a great ordering experience. They sent an email confirming my order, with a follow-up email with tracking information. Order arrived in 5 days in great condition. I would definitely order from Pcnation again."
"I had a verry good experience and will shop again."
"PCNation is great! They had the item in stock and shipped it on time. I receive the gps in excellent condition. I recommend PCNation to anyone who wants great products and great service!!"
"Bought a Canon Pixma MP830 printer and USB cable. Both printer and cable got to me on time as ordered and work fine.
The only issue I had was discovering their 3-day delivery "guarantee" really isn't a promise. They just know by zip code if FedEx usually gets it there in 3 days or not. If FedEx is slow for whatever reason, PCNation won't compensate at all. If found this out when FedEx said my printer would be here in 4 days rather than 3 and I called customer service to find out why.
That said, customer service was easily accessed - never waited more than a minute or two to get someone - and very helpful. The agent listened to my concern tracked down the reason and told me what to expect.
And, in any case, the products arrived when promised and so far, (I'm still checking out the printer) in perfect working condition.
"
"Processing of order took 3 dys and required 2 phone calls. However customer service was very helpful in expediting my order. No high pressure sales pitches attempting to get me to purchase unneeded accessories. I was provided a tracking number via e-mail when my order did ship and shipping was lightning fast and came sooner than the tracking number indicated. PC Nation has good prices and helpful customer service...I would recommend them to my friends and family and would do business with them again in the future."
"*Very satisfied*
After doing extensive research on a GPS unit, I decided on the Garmin i3. Many stores with decent reseller ratings offered this product. I chose PCNATION because of the nature of the comments that I read.
I ordered the unit on 8/29/2006 and it was in my hand on 8/31/2006. The Fedex shipping was free.
This is the first order I have placed with PCNATION.COM but it certainly will not be the last…
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"PCnation does not adivse customers when they have limited availibity of items. Instead they take the order and then cancel it later. This practice is illegal in most states. At the very least it is unethical and waste customer's time. I will not bother to shop there again."
"I got a great deal on a 19" LCD (showing in stock), with free 3 day shipping! However on the FOURTH day, the order status still showed "CC approval". I figured that maybe they don't update the status often, but I decided to call and check. I was informed by customer service of "billing problems" (I have never had problems with any other merchants), but that my LCD would ship that day, but would unfortunately arrive the following week. OK, so much for free 3 day shipping, but I check on the FIFTH day and now the order status shows "Back Order". The web site still shows the item in stock, but customer service informs me that they oversold and the LCD is discontinued. It would have been nice to know this when my order was placed five days ago. I was promised a "great deal" on another LCD if I spoke with the sales department, but I like to do research before buying so I decided to PASS. Overall a VERY disappointing experience from PCNation."