"Very fast shipping, friendly customer service, great price!"
"Order took longer than 24 hours to ship out. When I called them to verify the order (they had trouble with my credit card verification which was quickly cleared up when I called, but I don't know how long it would have taken them to call me), I was told it would ship out the same day, but it took an additional day. Fortunately, FedEx delivered it early, so I still got it before the holiday weekend.
Customer service reps on the phone were friendly, hold times varied from zero to a few minutes. Price on the camera I bought has dropped several dollars since I ordered it two days ago, but they don't offer price protection. Worth waiting to see if their price will drop if you don't need the item immediately.
Free shipping (FedEx 3-day) was appreciated. The camera came in only two days after being shipped. Item was well boxed and came with everything it was supposed to, camera works great!"
"If you are even thinking of purchasing anything for PC Nation - DON'T DO IT! There total lack of customer service and disreguard for you as a customer when calling with questions has been the worst on line shopping experience I have EVER had! It is bad enough when a company is un-truthful, but when you even ask for help from upper management and are talked down to - they have to understand that it is "our" money and customer loyalty that writes their paychecks. Save your money and chance of total frustration, SHOP ELSEWHERE!!!"
"Will not buy from again. They advertised free 3-day shipping on a product, and it took over a week to get here because they sent it Ground. I called to inquire why they shipped it Ground, and they gave me the runaround and said they'd call UPS to try and fix it, and they never did. Don't order from these guys, there's plenty of better merchants out there."
"I ordered a $2184 Sony lap top from PC Nation based on their free three business day delivery. On Saturday they verified my cc and advised they would proceed processing the order. Today..August 29 I called them to check on order status. They had not done anything with the order, and were not going to until they talked to me. Now I have a Thursday/Friday (maybe) delivery projection and I must stay home both days to sign for the order. Saving three dollars has caused me to deal with an uncaring, undependable supplier in PC Nation."
"Well designed website making it extremely easy to find and order merchandise."
"I called their toll free number and spoke with Jarvis, a CSR. He was very knowledgeable (answering my many questions) and extremely patient (didn't push me to purchase something I did not want). My order was processed and shipped immediately. I will highly recommend PC Nation to all of my friends."
"Best price, free shipping, arrived in 2 days. Brand new HP merchandise. What more could you ask?"
"Good website, easy navigation, good product info, good product selection, great prices, easy checkout. Very satisfied with my shopping experience so far. Hopefully item will ship in a timely manner.
UPDATE 9/14:
The scanner was delivered by FedEX WITHOUT my signature. The box was damaged and the installation software was missing. I agreed with PCNation to contact Epson and have the software sent to me from them. Took almost 2 weeks to get it, and then when I finally set up the scanner, it was damaged and making a terrible noise. Now, PCNation is wanting me to pay for return shipping to California. I live in PA, and the scanner was originally shipped to me from a warehouse in NJ. Also, they gave me a "Return Merchandise Number" which is only good until 9/30, which means I will have to pay extra for faster shipping! I haven't heard back from them yet as to whether the shipping fees I pay will be credited to my card or not. Right now I am not happy."
"Web site was easy to use. Great information provided. Super price. Received package a day early also!
item was exacly what I was expecting"
"This was my first time ordering from PCNation. The internet experience was easy and the price was great. I would recommend PCNation to anyone I know who want to order electronics online."
"The shopping experience with PCNation was excellent. The site was easy to use, with very detailed product information, the customer reviews helped me decide on this product, the GPS shipping right away, and it arrived at my home a day ahead of schedule (which was a nice surprize) and the GPS was just everything we were looking for.
I will definately shop at PCNations again and recommend PCNation to my family and friends.
It was a great shopping experience.
Thanks PCNation.com"
"Shipped same day, arrived next. Good job. However, the method of adding the sales tax for California was very complicated and should be revised."
"The account manager who took my order was very professional and courteous. I specifically asked him to insure that the shipping date would be the same as my order date. Upon verifying my credit card, he gave me a courtesy call to inform me that the item would be shipped out the same day as the order date. I was pleasantly surprised to receive the item the next day!"
"Free Shipping is a bait and hook that is againts the law. I didn't mind paying for it to come to Alaska, but then received another phone call that they were going to charge me more. This is not the way to run a company if you expect people to be return customers.
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