"Product arrived just as promised, shipped well, and shipped quickly. Will continue to do business with on a regular basis."
"I purchased a Microsoft Optical Desktop Elite for Bluetooth, USB Bluetooth Wireless Keyboard and Mouse Combo - M54-00013, which had CONDITION NEW on the page and received a REWORKED combo. Unfortunately the keyboard did not work properly, so be for warned about this vendor! STAY AWAY!!! Seems to me some legal action should be taken for selling REWORKED as NEW!"
"Review from 2007-
I placed another order with PCDirect. I am local to the area (Toledo, OH) and really appreciate having this company so close. Hands down, it is the best place to get quality hardware for the value. I decided to order components to build a new system. I could have went for a dell, but I wanted better quality components and the satisfaction of building it myself (not to mention the convenience of getting it same day, and helping out the local economy). I had a few questions about availability of the components, so I called the sales # and got a curteous sales person (John) to answer my questions. I placed an order of motherboard combo w/ cpu, ram, case, and video card. An hour later I drove to the store and was able to pick it up. Unfortunately I didn't realize the case didn't come with a power supply (it was even indicated on my reciept and web site.. doh, definitely my own fault) so I had to go out and pick one of those up.
One odd thing to note- the sales front office was vacant, and at first I wasn't sure if I had the location (perhaps they moved?). I called and was told to drive around the back of the building to the open garage door. Had I not done business with this company prior, I might have been a little concerned. However, after going around back things were fine and there was a huge warehouse filled with tons of boxes, computer parts, and everything was totally legit. After picking up my order one of the gentlemen gave me a few tips on the components, what I may want to add in the future, etc. I asked about why the office was closed and apparently there were some problems with the roof leaking or something and that they are working on it. Hopefully the sales / pickup office will re-open soon. PCDirect, keep up the great work. You guys rock!!
Review from 2005-
Great service, great prices, great products. This is my third order from Microtech and I've had 0 problems on any of them. Great company that stand behind the products. I purchased a Sony Dual Layer DVD burner and an external USB 2.0 enclosure. Both work great. Previously (approximately 6 months ago) I purchased a motherboard, pvr card and hard drive, MCE 2005 remote, also still working great."
"Fast, good quality, low prices. Highly reccommend."
"I was very impressed with PC Directs quick shipping, awesome prices and excellent customer service."
"Some problems, but definitely resolved to my satisfaction. I ordered a DVD-ROM/CDRW combo drive, the AOpen 52x32x52x16 with tricolor faceplates, retail package including Nero, after seeing their ad on Pricewatch. They confirmed the order, item was listed as in stock and shipping. The warehouse found my item out of stock, and substituted the AOpen CDR/RW, with no DVD capability, but the tricolor faceplate. I shipped the item back at my own expense, and was informed that what I wanted was out of stock. I asked when it would be in stock, they said it was out of stock indefinitely. They offered a choice of items with lesser features for the same price. At this point I was very displeased, but CSR Level 2 Jon took care of me. He inquired as to my needs, and when they did not have the exact item I wanted, gave me an upgrade at no extra charge. I am now very satisfied and would order from them again."
"Had deleivery and follow up issues with bluetooth keyboard that i purchased. Later I was contacted by Manager of PcD. who appologized and explained the reason for their delay. I do appreciate them calling and following up on my satisfaction. Since issues do occure ones in a while, it is important that resellers follow up and take care of their customers. I'm happy that they did so.
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"I always get my pc upgrades from PcDirect! Fast delivery and items are as shown. The price is hard to beat also."
"I have made 2 purchases from these guys, both times I paid for & received FAST shipping, not like others who charge & don't ship until days later, I have nothing but high praise for this company, thanks."
"I bought a monitor and I'm very satisfied with it. Over all they offered pleasing, fast service and a great product."
"Fast And Quick Turnarounds - Will Be My #1 Choice From Noqw On - Great Service All Around - Thanks PC Direct For Making My Business Run Smoother... Heard Computers & Repairs Joliet, IL 60434 "
"I ordered an ATX tester on July 19th (std. ground shipping) and received it on July 21st. Good price, great service."
"Great place to do business with. I always get great service with this business."
"I am a computer Technician. I purchased a CD Burner from this company. I was very happy with the price as well as the speed of delivery. I will buy from this place again.
Satisfied Customer."
"Excellent service and rapid response and a great deal! I got exactly what I ordered in less time than expected. I ordered a refurbished motherboard to repair an older system. The motherboard was well packed and included the necessary drivers and software. An "upgrade in place" of Windows XP to update necessary drivers, and I was back in business without any data loss, and for only $25. It was a painless repair, made possible by PCDirect."