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PC Direct

427 reviews
4.41 / 5
Computers & Electronics

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Product & services pricing
0.00/5
Chance of future purchase:
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Return/Replacement policy:
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McCartyser
Verified
5/5

2005-05-04

"Thank you for a great shopping time, Order was prossessed fast, recived fast.
I will look forward to shopping your site again
John"

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Is trustworthy
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Variety of brands and products offered
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RivyBoy
Verified
5/5

2005-04-29

"Absolutely flawless transaction. I had the PC Case I ordered a day early with no problems at all. I will definitely do business with them again. "

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ktoole
Verified
5/5

2005-04-28

"I have used pcdirect.com for almost all my hardware/software needs in my company with great results! They provide good prices, and shipping is very prompt.Great wholesaler/reseller."

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supercoupe1
Verified
5/5

2005-04-25

"Fine experience. Great pricing and super fast delivery.I will definitely deal here again."

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Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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vmtcmt
Verified
5/5

2005-04-25

"Ordered mobo on 4/10, received 4/13. Price and shipping were just as stated on pricewatch, probably could have bid down price, but I thought it was excellent to start. Will definitely shop with them again."

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Is easy to do business with
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Is trustworthy
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Variety of brands and products offered
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Ease of ordering online
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trashah
Verified
5/5

2005-04-24

"Excellent price, great service, prompt shipping. I will buy from them again"

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Is easy to do business with
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Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
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Ease of checking delivery status
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Making decisions on their own
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agapecomputers
Verified
5/5

2005-04-23

"I must say I am very happy with this company. I rarely shop anywhere but Newegg for anything but when it comes to cases you always get the shaft with shipping on any case. I found them on Pricewatch and thanks to their Ebay style rating system I knew I was dealing with a great company. NO hidden costs, which was the best part, everyone seems to want to charge you for every little part and connection on the case. Thats just not right and I won't buy from people who charge to make sure it's not DOA or you can exchange your part. My biggest fear was the fact that the shipping was free. In my mind that means 2-3 weeks for shipping. As I use Newegg for the standard on fast shipping I ordered from them on the same day as my case from PC Direct and guess what they came on the same day! Low price, no hidden costs, fast shipping, tracking number, plus great customer service. After my experience I can say you should feel safe shopping here. Already bought another case, keep up the good work!"

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Is easy to do business with
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Is trustworthy
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Being updated on the exact date the delivery was sent
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cpierson
Verified
5/5

2005-04-22

"I am not much on words, but I tested there return policy and it was as they stated, they gave me no problems, it didn't matter why I was returning it. I am placing another order from them today, and will continue to do buisness with them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being easy to reach
Making decisions on their own
Being trustworthy
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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tcn019
Verified
5/5

2005-04-22

"Excellent. Shipped as promised. No gimmick. Will shop here again if needed."

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Likelihood of customers making future purchases
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Variety of brands and products offered
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Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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wallyb
Verified
5/5

2005-04-22

"very good company bought throu ebay and price watch"

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CdeSade
Verified
5/5

2005-04-21

"PC Direct rawks. Took a couple extra days to get a CPU fan in, but the price made it worth the wait. Sales representatives are extremely helpful and patient! WILL DEFINITELY DEAL WITH PC DIRECT AGAIN!!!"

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Pricing of products and services
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Is easy to do business with
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Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
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dmcs
Verified
5/5

2005-04-19

"as always great product and prices from pcdirect.........................."

Detailed Review Benchmark + -
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Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
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comtech70301
Verified
5/5

2005-04-19

"Great Price and easy to use.Great Price and easy to use.Great Price and easy to use.Great Price and easy to use.Great Price and easy to use.Great Price and easy to use.Great Price and easy to use.Great Price and easy to use.Great Price and easy to use."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
any_body
Verified
1/5

2005-04-18

"Wrong part number advertised & shipped, merchant did not have advertised item in stock or ability to order it, then refused to refund return shipping. Customer service rep had a somewhat smug attitude during the entire episode. Very disappointing."

Detailed Review Benchmark + -
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Is committed to quality products and services
Is easy to do business with
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Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Delivering products on-time
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Resolving problems
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supermax
Verified
5/5

2005-04-15

"FAST, SAFE Delivery! Excellent Availability of Rare Product! A+++"

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Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site