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PC Direct

427 reviews
4.41 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
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Customer service:
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Return/Replacement policy:
0.00/5

Verified
1/5

2005-04-15

"Fast shipping, Easy site navigation but recieved non-satisfactory items.
Ad listed new drives but the drives I received were obvious computer pulls. Not as shown in add either, different size faceplates and odd attached sled.
I am actually pretty dissatisfied. I really hate to have to wait to send them back and hopefully recieve the correct ones next time.
They were a good deal, but just not the right description in the listing.
"

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Verified
5/5

2005-04-14

"These guys are excellent. They have great prices, reasonable shipping charges, and are fast getting the order out the door."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
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Verified
5/5

2005-04-13

"Great Price and free shipping for added value. MOBO was exactly as specified in ad, and works great.

Will gladly deal with PCDirect in the future.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
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Overall web site
Speed of web site
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Web site being easy to use

Verified
5/5

2005-04-12

"Shipped quickly. product (CPU's) arrived and worked great. Good site, no B.S."

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Verified
5/5

2005-04-11

"Site was easy to navigate and use. Prompty received email confirmation of order. Received shipping confirmation with UPS tracking number the next day. Goods arrived on time, packaged well, and in excellent condition. I would not hesitate to order from PC Direct again in future."

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Verified
5/5

2005-04-09

"The DVDROM was exactly as described, order process was easy and fast, email communications concise and informative, item was safely packaged and arrived before expected. What more could you ask for...... Oh yeah AWESOME price!
Will be doing business with PC Direct again!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
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Overall web site
Web site reliability
Web site being easy to use
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Verified
1/5

2005-04-06

"I purchased a mobo from them. It arrived with the packaging already opened and seals broken. It was also DOA, I called them up and they apologized and sent out another mobo the same day. It arrived the next day and was in working order. However, the serial numbers and part numbers did not match the packaging and it was not the board i ordered. It was a lower model that was packed into a higher model box. I called them and they said we do not have any more in stock. Send them both back and you will get a refund. Makes you wonder where they are getting their supplies or how reliable they are."

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Verified
5/5

2005-04-05

"Good prices,received within allotted time period,sales rep was helpful with after purchase question."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
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Customer service being trustworthy
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Customer service resolving problems
N/A
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Overall web site
Web site being easy to use
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Verified
5/5

2005-04-05

"Excellent... Goods, Service and Quality... It doesn't get any better! A+++++"

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Verified
5/5

2005-03-30

"THIS IS A GREAT COMPANY, GREAT PRICES, TRUST PEOPLE WITH COD ORDERS VERY FAST SHIPPING LAST TWO ORDERS WHERE PERFECT AND WILL KEEP DOING BUSINESS....KEEP IT UP "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-03-29

"I order an MB on 03/14, It reach on 03/17 without any proble. Really great!"

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Verified
5/5

2005-03-28

"Great price for a good product. Excellent communications and quick shipping. Thanks for the pleasant experience. I'll be doing business again here in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
Customer service making decisions on their own
N/A
Customer service being easy to reach
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Customer service being trustworthy
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Customer service being knowledgeable
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Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-03-27

"fAST SERVICE EASY PURCHASE "

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Verified
5/5

2005-03-23

"excelent will deal with again will deal with in the futer"

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Verified
5/5

2005-03-23

"Great service and great prices for great products. I've used PC Direct for over 2 years now for myself and for others and will keep doing so."

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Pricing of products and services
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Is consumer focused