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PC Direct

427 reviews
4.41 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
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Verified
4/5

2004-11-17

"Product was well packaged and service was quick and professional"

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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy

Verified
5/5

2004-11-16

"GREAT COMPANY!! LOWEST PRICE ON CASES AND PRETTY FAST SHIPPING. WILL BE BACK"

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Overall quality of the company
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
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Overall technical support
Being trustworthy
Resolving problems
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Verified
5/5

2004-11-07

"I've purchased from this organization before and have always received exceptional service and value."

Detailed Review Benchmark + -
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Ease of ordering online
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Is trustworthy
Is easy to do business with
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Likelihood of customers making future purchases
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Ease of checking order status
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Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges

Verified
5/5

2004-10-30

"Great products. Customer servise is outstanding.
I will continue to purchase my needed hardware from this company.
"

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Pricing of products and services
Value the company offers
Variety of brands and products offered
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Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused

Verified
5/5

2004-10-29

"smooth sale - there was no problems with the order AND PC-Direct and Pricewatch info matched! Too many times I'm surprised at the time of order that the shipping is not free, the price is not correct, out of stock, etc...

"

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Is committed to quality products and services
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Is consumer focused
Likelihood of customers making future purchases
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Likelihood of customer recommendations
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Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
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Ease of checking delivery status
Delivering products damage free
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Verified
5/5

2004-10-28

"Very good shipping speed and quality. Pricing is very competitive. "

Detailed Review Benchmark + -
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Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
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Verified
5/5

2004-10-26

"Found item I needed; and was shipped speedy delivery.
"

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Ease of ordering online
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Web site being easy to use
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Overall quality of the company
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
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Verified
5/5

2004-10-25

"First time buyer from this sight, easy to use, pleasant buying experience. Item came as ordered in good condition. Item was well packaged and arrived when expected. Vender has good prices and low shipping costs. I will use this sight again


"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
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Overall quality of the company
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
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Verified
5/5

2004-10-24

"got the item on time, works fine. Will do business with them again!
Thanks
"

Detailed Review Benchmark + -
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Is easy to do business with

Verified
5/5

2004-10-19

"Motherboard, CPU, & fan ordered - shipped on time, arrived in good shape. Excellent prices with free shipping when following Pricewatch link, good customer service. Will shop there again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
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Verified
4/5

2004-10-15

"One of the products shown available on the site was backordered...kinda left a bad taste for a first impression. I found out only after I emailed inquiring about not getting a confirmation that my order was being processed. But they did suggest a replacement and assured me that it was better for just a couple of dollars more. "

Detailed Review Benchmark + -
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Verified
4/5

2004-10-13

"website was well laid out and easy to use, order process was simple, NO ATTEMPTS TO SELL ADD-ONS during the checkout process. Seems to be a very honest " down home type" of business. Can't wait to get my order!"

Detailed Review Benchmark + -
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Is consumer focused
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Is trustworthy
Is easy to do business with
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Likelihood of customer recommendations
Variety of brands and products offered
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Ability to determine if a product was in-stock real time
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Ease of ordering online
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Verified
1/5

2004-10-09

"Ordered from PCDIrect, to have a part overnighted to me. Was supposed to be here by Monday the 11th didn't hear from them. Called them Wednesday to find out what the problem was. They told me it was out of stock, I asked if they had a comparable replacement. They saidyes and shiped it next day. They didn't email me to tell me it was out of stock nor did they even offer to ship it free since it was their problem. I will no longer order from them, no matter how cost effective it might be."

Detailed Review Benchmark + -
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Web site being easy to use
Speed of web site
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Overall quality of the company
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-10-05

"Very Satisfied.
Ordered a barebones system with an upgraded case. It was shipped the next day, and was received two days later. System is up and running with no problems so far. Good price and fast ship.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
N/A
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Web site being easy to use

Verified
4/5

2004-09-28

"Ordered a Sparkle power supply (labeled as PowerMan). The price is cheap for this item. However, the item is different from the picture on the web site. Received in time!"

Detailed Review Benchmark + -
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Pricing of products and services
Value the company offers
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Is easy to do business with
Is consumer focused
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
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Being knowledgeable
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Making decisions on their own
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site