"I bought an Asus S5N from ProPortable. Good aspects of the service:

Quick turnaround. Got what I wanted in very short order.

Parts availabilty: they had the latest and greatest CPU's and memory available. This matters when you want your laptop to be futureproof for as long as possible.

Price. Very good pricing.

Problem with ProPortable:

Assembly. I got the laptop and Windows XP was only partially installed (computer would not boot up). I needed to wipe the drive then reinstall Windows XP THEN reinstall all the ancillary programs and drivers that Asus requires. I knew enough about computers to do this, but if I didn't, I'd be in very bad shape. I honestly don't know why ProPortable took 3 days to build this thing if all they were going to do is slot in a CPU and a memory module. That sounds like a 15 minute job to me. The software setup is the real work and that was left to me."

"I had an amazing experience with ProPortable. I was in the market for an Asus S5N for college next year, and came across ProPortable in my search for the best price. They charged as much as $800 LESS than other online retailers.

One of the best customer support ideas they have is an AIM account that buyers can use to ask questions and chat with someone from the company. I talked to a person named Sean there, who was an incredible help in deciding to buy the laptop. He had an M5N which is very similar to the S5N, and he even pointed out some of the shortcomings of the model I was interested in. He (or someone else) is usually on the AIM account all day, sometimes even past midnight. They are always happy to answer any questions, no matter how picky (I wanted to know EVERY little detail, I don't know how they managed to put up with me).

In the end, I decided to buy the laptop. They built it in TWO DAYS and it arrived by FedEx 2-day two days later. That is unheard of in buying laptops online. Places like Dell and Sony take much longer to fulfill custom orders.

I ordered mine without an OS, with the intention of installing both XP Pro and Linux on it. If you are interested, there are many sites out there dedicated to installing Linux on this very model. They are both installed and working perfectly (aside from a few minor bugs in linux, mainly with the card reader). The installation was painless, and I am extremely happy with this 2.8lb, .7" thick notebook.

ProPortable is the best!"

"I just receieved my M68000N notebook and I am so happy with it. I am a college student, so I needed it to fulfill my needs at school, as well as in Italy when i go abroad in the spring. I was able to ask Justin all of my questions and he was available whenever I needed help. I never thought installing everything could be so easy and take so little time-it was wonderful! My dad bought a notebook from him a few months ago and he loves it, so I am sure that this will meet my expectations. Not only is it a great looking laptop, but it works so fast and efficiently, and I highly recommend it."

"As a retired computer professional (LAN-WAN-UNIX) and deciding on a notebook, I researched for weeks and decided on the ASUS M6NE. PROPortable was reviewed here, and ASUS also listed them on their reseller website. All I can say is that this was one of the best buying experiences I have had in a long time. Justin spent time on the phone, and answered all my questions and emails quickly and professionally. The notebook is great, and should serve me for many years to come.

All in all, a very good experience.

Jack G. Harris"

"Wow, what can I say about these guys? ProPortable has, truly told, the best customer service of any company I have ever dealt with in the past. The personal contact with Mr. O'Dea and Sean, the complicated nature of my order was faciliated and completed thanks to their personal attention to my situation. I would not hesistate to recommend their service to my friends and would be more than happy to do business with them again."

"The notebook is great except my battery last only 1 hour, so you'll need the extended battery. They are very helpful and answered my questions when it's past buisness hour (around midnight) as I try to decide which computer to get. They helped me with my wireless issue. I'm suggesting my friends in United States to buy it from them if they want to customize it. "

"Great laptops at awsome prices. I love the M6000Ne - has a beautiful screen and excellent specs. Great pre-sale contact. Will definitely recommend to friends and family over Dell, Gateway, and other retail laptops.

The website was a little confusing at first. Otherwise cleanly made and very imformative."

"I spent a long time searching for a desktop replacement that was light enough to be able to carry with me on frequent business trips. After looking at just about every machine on the market I decided to buy an Asus W1000 from PROportable. Sean and Justin spent a significant amount of time patiently answering questions and helping me reach an informed decision. They are very professional, very knowledgeable and a pleasure to do business with. I ordered by machine while on vacation in Europe, they shipped the machine to me so that it would arrive on the day I returned! I have nothing but praise for them and highly recommend PROportable to anyone in the market for a notbook. They put Dell’s customer service to shame."

"I ordered a m5n from proportable with the help from Sean and Justin. They there to help me through the whole process. When i wasnt so sure on the exact setup i wanted, they were helpful on giving me suggestions and gave a great deal on it too. Had some problems with my credit card to and they were able to work around it. Shipping was also quick too, got 3 day fedex but came a day early and the laptop was in very good condition with no deads and very nicely packaged. I did have some problem with my wireless card and was able to get help and support but figured that it was a problem on my side. Overall great A+ business to deal with and I will buy from them again in the future. Thanks ProPortable!!"

"I searched long and hard for the perfect laptop for law school. I wanted something light but powerful, with a comfortable keyboard and long battery life. All my inquiries led me to the Asus S5n and ProPortable. The ProPortable staff was knowledgeable and friendly, patiently walking me through the options before I finalized my purchase. I was notified personally of my order's status at each stage of the purchase and shipping. My computer is fantastic; it's performance is rivaled only by the outstanding experience of shopping at ProPortable.com. I highly recommend that anyone looking for a new computer or PDA look here first."

"Having had my PocketPC die on me, I started researching not only who developed the best PDAs but who sold them as well. All my information lead straight to ASUS and PROPortable.

Over the course of two weeks, the folks at PROPortable answered all of my pre-sales email professionally and extremely fast. It was obvious to me that these folks were more than just working sales, they had excellent knowledge of and believed in the products that they sell.

I decided to go with the ASUS MyPal A716 and placed my order on a Thursday morning. I asked for overnight delivery but was informed that FedEx had already picked up that morning and I wouldn't be able to receive my item until Monday.

Sensing my disappointment, Mr. Justin O'Dea of PorPortable apparently made a call or two and would you believe it? My PocketPC arrived the very next morning. Now I don't know if they do this for every customer but they sure left me with the impression that they will go the extra 10 miles for their clients.

All I can say is "Thank You" for such absolutely wonderful service. There is no doubt that I will buy from them again and again in the future and will certainly recommend them to my friends and purchasing agents at the University that I am employed at.

Thanks again,

Dean Oliver
Network Systems Administrator
College of Communications
University of Illinois at Urbana-Champaign"

"I have never had a better experience with a purchase online or off. The customer service PROPortable demonstrated was truly amazing. They answered all of my questions and even checked with me to make sure my order was what I really wanted. The delivery time was excellent, and I would gladly purchase from this company again. I also have no hesitation in referring my family, friends and even strangers to this company. If the price seems steep, take a second look noting the quality components going into the product. You can certainly find better prices on similar SEEMING products, but if you want quality, service, and dependability, go with PROPortable, you won't regret it."

"I ordered the M6N Multimedia Centrino laptop on Saturday evening, June 5, and it arrived on Wednesday, June 9. It is beautiful! For all the options available, the number of ports available, and the ability to expand memory, I don't believe we could have found a better product for the price... and we did do a great deal of research before deciding on this purchase."

"The staff at PROportable was very helpful and they took the time to educate me so I felt comfortable with, and knew, what I was buying. They delivered the computer in a very timely manner which allowed me to start using it almost immediately. I would highly recommend PROportable to anyone looking to purchase a computer."

"Though European, my order was processed quickly and contact could easily be made."