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Verified
5/5

2004-10-06

"Excellent communications, keeping me updated re shipping date from the far east, arrival in the US and immediate rerouting by Fedex.
Very satisfied and definitely would prefer ordering from Proportable versus any other source
Tom Margittai
"

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Verified
5/5

2004-10-06

"Straight forward ordering processing; order was received in a timely manner. No surprises and no hassles!"

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Ease of ordering online
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Verified
5/5

2004-10-06

"i live in hp country...in fact their texas compound is almost my backyard. i can't stand their products...
so i purchased an asus w1n from proportable. the machine is f___king awesome. more importantly, prior to my purchase, i e/mailed proportable about an inquiry to the w1n. i received a detailed reply from justin o'dea, president of proportable. he told me he was currently using one & if i really wanted to know his experience to call him @ the phone #s listed in his signature. i did this, i ended up spending an hour talking about the specs, the speed, the pixels of the w1n. i then spent almost another hour with my new friend, justin. talking about business, families, & fun. justin & proportable are excellent vendors. they are also excellent people who i'll continue to do business with over the years to come. you'd be making a terrible mistake & business decision if you didn't give them a call.
kudos to you justin! i really enjoyyed my experience w/ proportable.

sincerely yours,

laurence p burke
edward t burke & assoc pc attorneys @ law
houston, tx
"

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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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Being updated on the exact date the delivery was sent
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Verified
5/5

2004-10-06

"Very respectable company. Does not try to sell you stuff that you do not need or may not eventually want. I pre-ordered an ASUS MyPal A730. It came pretty much as soon as it was released. I called to ask if what type of GPS will work with it. The gent recommended I wait until I get the PDA before I purchase an ASUS GPS, which they also carry."

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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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Delivering products damage free
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Verified
5/5

2004-10-06

"Pleasant buying experience, very responsive to issues and questions. Highly recomended."

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Is committed to quality products and services
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Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Verified
5/5

2004-10-06

"Very satisfied! I purchased a GPS unit and it was received promptly and works great. Customer service is a breeze."

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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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Being easy to reach
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Verified
5/5

2004-10-06

"Awesome customer service. Fast response to emails and the first to have a brand new item which still is very hard to find because it was just introduced. Shipping was fast. Awesome company! I'll be back!"

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Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
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Verified
5/5

2004-10-05

"Prompt delivery of product as advertised. Courteous staff. Overall Great experience."

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Overall quality of the company
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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-09-15

"My experience with Justin & Proportable was excellant. Last spring a friend of mine recommended Justin to me & also to another friend who also purchased a notebook at the same time. On his day off, Justin was easily reached via email & at my request he called me up on the phone. He spent literally 1:45 with me deciding which notebook best suited my needs (my computer knowledge at the time was weak). I gave him the go ahead & he had the notebook in my hands within a week. He patiently spent hrs walking me thru the set up process being i had specific needs. During the next few weeks, he was always there via email or instant messaging when ever i needed him. Then my daughter came home from college & needed a notebook also. I told her of my experience with Justin & she prefered a brand popular with her friends. I explained to her that she'll only get what she pays for & she'd be better off using Justin, his knowledge, his availability, his willingness to help when needed, his higher quality of product(s), his warranty, & his price is absolutely not higher than others (not to be fooled by free deals, poor quality throw-ins,etc).
I insisted she do her homework first, decide what she wants, & then call Justin. After she called him she admitted that i was right & said let's do it with Justin. Again, at an odd time, he helped decide which notebook best suited her needs & had it in her hands within a week also. She had questions that i couldn't answer & spent a Friday & Saturday night getting positive help from Justin via both telephone & email. She was quite satisfied & to this day, very happy with the decision to use Justin & Proportable.
My friend (very experienced & brilliant with computers) who also purchased a notebook last spring has had similar experiences involving Justins abilities. We all give Justin & Proportable the highest of recommendations to anyone seeking the need of a computer notebook, regardless of his or hers personal abilities.
"

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Is easy to do business with
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Resolving problems
Being knowledgeable
Making decisions on their own
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Verified
5/5

2004-09-04

"The folks at ProPortable especially Justin are incredible. They helped me through the configuration process and built and shipped the system quickly without any problems. They are great."

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Verified
5/5

2004-09-03

"Justin was excellent. He took the time to answer my questions, made recommendations accordingly, and replied promptly to my questions during and after the notebook was shipped. Professional operation - and God willing, I'll be working with him again in two years to purchase another as our next goes off to college. "

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Verified
5/5

2004-08-28

"I am a good researcher and spent many hours going over laptop reviews before settling on one design that these guys stock. They are a great resource for things that can go undocumented so easily in this market. I spoke with Justin at length about his experience between all the models that they carry and was impressed by his candor and expertise. This is definately *not* some large scale computer vendor with an under-educated staff.

I recommend them to anyone searching for a laptop. Being a computer tech myself, I've never really dealt with the larger companies, but I hear that their tech support is lacking - not so here. Their staff is available all the time, either by email and even by IM(!); getting hold of a person is so easy. The Asus brand is high quality, my co-workers even fawning over the build quality (no 'creaks' or 'squeeks' when turning it over). In addition, proportable carried some of the best quality add on components including Kingston Memory and Seagate harddisks - all of which were outfitted into my Asus.

The result is a laptop the size of a 5-star looseleaf notebook that has the speed of my tower (P4M 1.5Ghz vs P4 2.2Ghz!!) weighing in less than 3 pounds and easily fitting into a backpack. If you want to deal with a great company, deal with them.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
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Being updated on the exact date the delivery was sent
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Verified
5/5

2004-08-16

"The people at proportable, namely Justin and Sean, are the most helpful people imaginable, no hyperbole. I tried ordering my computer on the 14th of july, but because I screwed up my pin number, the bank put a hold on my account. However, justin and sean started building my computer the next day anyway even though I couldn't place my order officially until the 18th. Then they told me i would have my computer by the following friday. Instead i had it by wednesday. They were available by phone and AIM throughout the ordering process and answered every one of the millions of questions I had.

So they put together and sent out my machine early, an ASUS m6bne. I really, really like this machine. It's elegant, not too heavy, can do anything I want, and has extraordinary battery life. I researched laptops for a year before picking the m6bne, so I put some thought into the purchase. I highly recommend this machine for people that want something they can do homework on, take notes, and play some games on if need be. Typing and office applications will give you 4.5 hours of battery life. I even get about 2 hours off the battery when playing Doom 3 or ut2004. It's a very sturdy machine, with flex only on the middle of the screen cover. It came with no dead pixels also.

The funny thing is, even after getting my computer Sean and Justin continue to answer my questions. They tried to help me fix my wireless networking problems that technically had nothing to do with them. I can ask them a question on AIM and get a response. I can't emphasize enough how helpful they were through the ordering process to the present.

The machine also benefits from the high end, high quality components that proportable uses. They do not offer much flexibility for people who want to micromanage prices, but they also give a 3 year standard warranty. Some vendors offer regular 7200 rpm hard drives, proportable offers extended use 7200 rpm hard drives that have lower power requirements and can be run safely for 24/7. They use specially tested Memory also.

The only complaint i can think of is that the website can be counterintuitive, specifically when you are ordering a computer and there is a single option for a component, you have to click it anyway (this may seem trivial but people over at notebook forum were confused about this).

Overall, dealing with proportable was a very pleasant surprise.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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N/A
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Verified
5/5

2004-08-13

"In a ddition to providing a great product at a good price, the ProPortable staff gave me a lot of personal attention and advice prior to the purchase that gave me confidence in their knowledge of the products. Once I ordered, they arranged for shipping from a nearby source to shorten the delivery time.
They have also responded quickly to my questions since the sale.
I'm eager to to business with them because their products and their service are both excellent.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being knowledgeable
Being trustworthy
Resolving problems
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-08-11

"Excellent service!! I recieve and confirmation email AND phone call within minutes of my order. My order was shipped out immediatly. I had trouble setting up my laptop, but solved it in minutes with their technical support. Simply amazing."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability