"Ordered an ASUS W1N - Proportable had the configuration I wanted at a price I could live with. Would have liked their standard 3-year warranty, but Justin explained that they were solely a reseller - their warranty is for computers they put together. Delivery was prompt and the follow-up to make sure I was satisfied with my purchase was appreciated. I will be buying more laptops from Proportable and will certainly recommend them to my colleagues."
"The attention to the customer at ProPortable is nothing less than incredible. I stumbled on the company in a Laptop Magazine ad while looking for a lightweight portable. Justin O'Dea patiently listened to my needs and made recommendations. In most computer stores I shopped, it was difficult to find a salesperson, and especially one as knowledgeable as Justin, or as concerned about the customer's happiness with the purchase.
He also took the time to walk me through a couple of setup questions that weren't clear to me.
As for the Asus M5 computer I bought, I like it mainly for its light weight. The battery life is not what I expected, but I can live with it. And the keyboard may be a tad small for my large hands, but it's useable. It has a great design, and it's rich in features. At the time I made this purchase, I also considered the Sony VAIO VGN-S150P, but I kept reading negative things about Sony's customer support. In contrast, I read very positive things about ProPortable. So far in my experience, they are all true.
At a time when excellent customer service is hard to find, ProPortable, at least in my experience, is a shining exception. "
"Great service. Will keep in mind for future purchases."
"1st is amazing Justin's speed. He answered my questions immediately and completely.
While i tried to send my payment confirmation to Justin, i already had Justin's shipping confirmation in mailbox!!!
2nd is great patience and help with my wire transfer problems. That's true. You can pay to Proportable by wire transfer.
3rd is ability both to select your configuration and to get completely built system. All components are high quality.
4th is ... I checked Proportable credibility (Asus' sales rep, this Reseller Rating and newsgroups) prior to purchase. No problems, (very) good opinions only.
Summary:
I'm computer builder and i'm experienced with American and European e-shops.
Proportable is reliable very good."
"Overall very satisfying experience including very helpful telecon with Justin prior to purchase. Speedy, hassle free delivery. ASUS laptop now used heavily for over a month in business setting exceeds all expectations."
"This is the only company that would sell me an indivdual piece of hardware for my laptop. Not only that, but the speed was phenomenal. One phone call, and the part was up on the order page. Then purchase was simple and delivery was prompt. I'm very pleased, and will be doing business again.
Justin, Thank you for the work you do."
"ProPortable is truly a class act.
I am a system builder, and my supplier ran out of a certain part, cd-rom for a laptop. ProPortable gets thier stuff straight from the manufacturer- no third party distro house, like I must deal with.
Now getting into this business, I found quickly that most retailers will not share one bit of advice or help with you if you sell competing product. Justin at ProPortable sent me the drive out, that day, when he only had the drive, and a limited supply at that. Not only did Justin set me up, he helped me out with some advice per better suppliers so I dont get in that situation again. Wow, when most wouldnt say a word, Justin helped out termendously.
Would I do biz, or refer them again? You bet."
"I stumbled upon ProPortable purely by chance, but I'm very glad I did. They were pleasant and helpful both before and after the sale.
The laptop (M6Ne with 1.5 GHz Dothan (715, I believe is the model number), 40 GB seagate drive, 512 MB RAM and standard CD-RW/DVD drive) is great.
The ability both to select exactly what (modular) parts you want and to order the computer without an operating system is very welcome in an age of "this is what we offer and you'll take it and LIKE it" stores.
The price seems a bit high when you first look at it, but it's actually in line with what you would pay for the same configuration *AND THE 3 YEAR WARRANTY* (which is offered standard by ProPortable) from any other vendor. And even were that not the case, $100-ish dollars is a small price to pay for personal service. Plus, much to my surprise, the computer came with quite a nice bag to carry it around in.
All in all, a great experience and ProPortable is now the company I recommend to anyone considering a notebook."
"This vendor filled in at the manufacturers' request. Contact was made telephonically and then through e-mails. Justin O'dea went over and above just getting me what I needed. He explained his company policy and the reasons behind them. My parts came as expected and when I needed further assistance, he was right there. Customer support was excellent. Nuf said."
"I was very pleased to get my new A730 so quickly. I thought it would take a few days to process all the pre orders before my order was shipped, but it came the next day."
"No problems with purchase of an Asus laptop. Would buy from ProPortable again."
"AMAZING! It has been a while since i bought the laptop. The whole purchasing process was smooth and awesome. Justin answered every and any question. More than four months into use of the laptop and I love it more and more every day. As soon as I get more money, I will buy another laptop from this company!"
"My experience with Proportable was just great! Justin was immediately responsive to my order. Even to the point of emailing me back within a few hours saying that they were working extra hours and would most likely cut their normal build time down from 5 days to the next afternoon. Indeed, that's exactly what happened and I had the computer within another day. He was very attentive to a couple of setup issues I had with the unit. I'm completely satisfied and would order from them again in a heartbeat. I highly recommend this company!"
"i have to say at first I was a little reluctant in ordering from PROPortable due to the location and item pricing but decided to go ahead and give them a shot and as soon as I submitted an email inguiring about the Asus a730 Pocket pc, literally within 15 minutes I had a response from Justin O'Dea answering all of the questions I had asked. I knew then I would have a pleasant experience ordering from him.
Justin has IMO, gone beyond the call of duty in regards to getting me my order and I thank him dearly for it.
I will definately be going back to his company for future purchases if for nothing else because of his commitment to satisfy his customer. I felt like an actual customer not just an order number, even before I placed the order.
I highly recommend Proportable and Justin for there superior service.
Thanks again Justin."
"excellent service, would by from them again, highly recommended"