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Verified
5/5

2005-01-18

"In an effort to find a mobile computer built to my specifications I searched many websites and vendors. Above them all stood PROportable to deliver exactly what I wanted. The options to customize my order were excellent. PROportable offers an excellent line of ASUS equipment and other important hardware options such as performance RAM and CPU variety. Delivery of my order was also handled in a professional and timely manner. I am a 101% satisfied customer and will (and already have) recommend PROportable as a premium vendor of quality computer products.

101%!
"

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Verified
5/5

2005-01-18

"The shipment was delayed several times, through no fault of Proportable. I got timely email messages or phone calls giving me the opportunity to cancel or backorder. I stuck with it, and have been supremely satisfied with my purchase and with the support from Proportable. I highly recommend them to anyone. "

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Is committed to quality products and services
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Likelihood of customers making future purchases
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Variety of brands and products offered
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Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
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Verified
5/5

2005-01-18

"Superior customer service, phone call question answered in timely manner. Courteous employees, good prices and carry some hard to find items for the ASUS A730 PDA. Fast shipping and great follow up emails. Thanks Justin and Sean. Great experience"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-01-18

"I failed to obtain the right stylus in the UK. I purchased a non-ACUS stylus here - useless - sent back. I was desperate for a solution until I rang the USA and spoke to Mr Justin O'Dea. From then on, although complicated, Mr O'Dea very skillfully and with great understanding of my problem sorted all difficulties out and I got a set of styluses. THANK YOU for this EXCELLENT SERVICE! I wish all companies were as efficient as you are. It would be a great World to live in."

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Verified
5/5

2005-01-17

"I had a great experience dealing with Proportable. The representative was extremely helpful with any of my questions and I received as soon as they were able to send it to me. I definitely plan on dealing with them in the future."

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Verified
5/5

2005-01-17

"These guys were great. My device what shipped very quickly. I had a few questions after I received it and they actually check their e-mail AND respond to it! Thanks Justin."

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Verified
5/5

2005-01-17

"This was our first buy from ProPortable. Even though we didnt expect our pda to arrive until the week after we got it the week before. We saved alot of money ($150) by choosing ProPortable since the product is so much more expensive in our home country.

Also the customer service works excellent by email.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-01-17

"If you are looking for a PDA specialist, I think this is the place. Plenty of advice and help available from the Justin, the founder of Proportable I just discovered. Would not hesitate to reorder again (in fact, just did, hi-cap. battery for my Asus a730w) and Proportable now has a place on my favorites page."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused

Verified
5/5

2005-01-17

"I placed an order that was a Christmas present. I received the merchandise in plenty of time before the holiday. I did have a question on the order and was responded to immediately with satisfactory results. I was very pleased with the service I received and would not hesitate to use or refer PROportable again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
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Being trustworthy
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Being easy to reach
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Being knowledgeable
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-01-17

"Great service and communication during the ordering process. I ordered a pda (my first), and had a lot of questions before the item was shipped. The item I ordered was a pre-order from asus, and it took awhile before the pda was shipped from overseas. (The was a manufacture's delay and had nothing to do with proportable.) Justin answered all of my questions in a timely fashion. I would not hesitate to order again from proportable. com"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-01-17

"PROPortable is awesome. They were the first to get the product I was looking for and went out of their way to insure that I received it prior to Christmas."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-01-17

"Fast delivery! Fast answers and resolution to some billing concerns I had. Just an absolutly faboulus experience!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-01-17

"Justin O'Dea deserves an award for customer service! I bought an Asus handheld from ProPortable and it was a great experience. Justin was very patient with all my questions, happily fixed an error in my order, and even upgraded my shipping. He's a great guy and ProPortable is a great store."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
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Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-01-10

"The best purchase experience I had! All my technical questions answered, the laptop was build to my satisfaction. They even make special arragenement for my payment needs.

I have had this computer for 4 months now and I just love it. Highly recommended.
"

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Is trustworthy
Is consumer focused

Verified
5/5

2004-12-23

"As other people have attested here, buying a notebook at ProPortable is an incredibly positive experience. I recently purchased an ASUS W1N and Justin was there all the time for me throughout the entire process. A few days before ordering when I was deciding what notebook to buy, I sent an email to ProPortable with a few questions. It was about 20 minutes past midnight (U.S central time). To my big amazement I got an answer about 5 minutes later.
That alone was reason enough for me to stick with ProPortable. In the days leading to my ordering I exchanged a few more emails with Justin who very patiently answered all my questions. I finally ordered and when my order got in Justin sent me an email to make sure I had ordered exactly the configuration I wanted. The notebook was shipped the next day and I received it two days later. The machine is in perfect condition and has been working flawlessly since day one.
I am extremely satified with ProPortable (and Justin) and would recommend it to anyone without hesitation.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy