ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.19/5
Chance of future purchase:
4.37/5
Shipping & packaging:
3.91/5
Customer service:
4.23/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2024-06-11

great service

"fast shipper, great price, in a word ...perfect!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-06-11

Enjoyed the fast shipment!

"Received my order in 1 week exactly. Great shipping time, thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-06-10

Order not delivered

"What else can I say. Order not delivered. I cancelled the order after a reasonable time and they said it had been shipped. Please refund. "

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-06-10
A rep from Partzilla.com, Partzilla-BoatsnetCS, has responded:

“We apologize for any inconvenience. According to your tracking number, there has been a delay in your package from USPS. Please reach out to our customer service team for a refund or replacement if you tracking number is not updated by the end of 6/10. We look forward to hearing from you!”


Verified
1/5

2024-06-09

Where is my part?

"This is ridiculous. I have been waiting for this part. Tracking info isn’t updated. Very disappointed. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-11

HappyMechanic

"Great service and fast delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-06-11

great service

"fast ,quick response. thanks. ed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-11

Just what I needed.

"They had everything I needed. "


Verified
5/5

2024-06-11

Easy to order and good delivery

"No problems ordering and got the correct parts quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2024-06-11

Fast shipping

"Overall my experience was very good. Price was good and shipping was fast. Wish they had more information on the part such as length of axle. All they could provide was length of package it was shipped in. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-06-11

Muffler for Kawasaki Mule!

"When replacing these mufflers do NOT tighten the five bolts down until you have all the bolts started first. The muffler is of good quality and made my mule considerably quieter! Super fast shipping. Was pleasantly surprised when it arrived!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-06-11

Partzilla services

"All good. No issues. Would recommend "


Verified
5/5

2024-06-10

Bilge pump switch

"Great service great parts glad to have an option like partzilla. Com"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-10

Great service!

"I emailed to see if a certain part would fit my Yamaha Xmax. They answered my question quickly and sent a link to easily order the part in question. After ordering I had the part I needed on my doorstep in a couple of days. Helpful and fast. Would definitely use Partzilla again!"


Verified
2/5

2024-06-10

It's not you it's them

"I've ordered a few things from you guys now, and that experience was just fine but unfortunately the USPS is taking their sweet time to deliver packages these days. I mean this day and age, to wait a whole 2 weeks to receive a part is, to say the least, very annoying and holds up a project considerably. To be honest, I'm a little more than annoyed at the moment, but I can't really blame you now can I? So giving a low start rating is not fair to you, but I still haven't got my package. 14 days and counting"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-06-10
A rep from Partzilla.com, Partzilla-BoatsnetCS, has responded:

“We do apologize for any carrier delays. We currently show that your package is out for delivery for today. If we can be of further assistance please reach out to our customer service team. ”


Verified
5/5

2024-06-10

Thannk you

"Yall did a great job and saved the day."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process