"I was on a bike tour this weekend away form home and I had a breakdown and needed parts. I called up Partzilla and they helped me get the right parts and sent them overnight to me. Due to there great service I am back up and running better than before! I really appreciated the great help and anyone who has a bike and breaks down away from home can depend on partzilla! "
"I searched and searched for a certain part for my Honda,and in every one's catalog,it said the same thing "Part-unavailable"! That is UNTIL.............I came to Partzilla! Not only did I find it,it was in-stock! So I ordered it immediately,came within 3-4 days and am VERY PLEASED by that! Thanks again."
"Great experience would recommend this company"
"Great experience dealing with your company from finding the parts, placing the order, responsive on shipping and item received. Thank you for being a great company! "
"I went to partzilla to find a part for my ATV and found all the parts I needed to replace lost part. It was easy and shipping was fast."
"The right parts and reasonable prices. If you need repair or replacement parts, then Partzilla is the place to shop with confidence."
"I searched for a pre oiled air filter for my quad and a uni oil filter came up said it fits my bike so I bought it at a higher price than others and when I got it it was not pre oiled so I had to spend more money other than that it got delivered on time."
"Items show in stock.then pay for rush shipping an then the items ain't available for weeks"
"Placed a order for a couple part on the 23rd of May 2024 paid extra for faster shipping and as of today 06/04/2025 I still have not received any of my order . Called them no one had answers just said will reship order . I will never order anything from them again. "
“We do apologize for any inconvenience this may have caused. The package was shipped on May 29th and we apologize for any carrier delays. A replacement order has been processed. If we can be of further assistance please reach out to our customer service team.”
"Sent the wrong part and did not fit my bike!!"
“We apologize for any inconvenience. If you need a refund or a replacement, please contact our customer service team. We look forward to hearing from you. ”
"ordering was easy and delivery was quick,will be buying more"
"I always get great service when ordering from Partzilla. Excellent products and customer service. Shipping is fast. "
"Easy to read parts views. Well ordered descriptions and numbers."
"Well done good service great customer care "
"Josh went above and beyond to make sure we ordered the right parts "
"Every part I've bought has been spot on. Everything fit perfectly! Thanks partzilla"
A rep from Partzilla.com, Partzilla-BoatsnetCS, has responded:
“We do apologize for any inconvenience this may have caused you. Please reach out to our customer service team and we will be glad to assist you in the future. We hope to hear from you soon.”