Product & services pricing
4.08/5
Chance of future purchase:
4.12/5
Shipping & packaging:
4.06/5
Customer service:
4.23/5
Return/Replacement policy:
4.34/5
Featured Review


ResellerRatings
Verified
5/5

2024-06-16

Exelent

"I will definitely buy from them again"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

ResellerRatings
Verified
5/5

2024-06-16

Hard to find parts at that best price!

"Hard to find parts at that best price!"

Pricing of products and services
Likelihood of customers making future purchases

ResellerRatings
Verified
5/5

2024-06-16

Polaris Ranger sprag clutch

"Arrived ahead of schedule and parts were accurate "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-06-15

Great service!

"Great service as always thank you"


Verified
5/5

2024-06-15

Partzilla team is professional, helpful and knowledgeable

"The Partzilla team helped me every step of the way. They were professional, helpful and friendly. I recommend them, 5 star service."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-14

Satisfied

"Easy and fast.much mahalos from Hawaii "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-14

Awesome to order from

"Wow what can I say but excellent company to order from very happy with perchance "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2024-06-13

My part still hasn’t arrived

"Part is taking way longer than expected to arrive "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2024-06-13

Paid for one to three day shipping but didn’t get it.

"Ordered a part that weighs less than an ounce because I needed it fast and shipper missed the 3 day and now I’m in a bind for time. "

Likelihood of customers making future purchases

Rep reply posted 2024-06-13
A rep from Partzilla.com, Partzilla-BoatsnetCS, has responded:

“Thank you for taking the time to let us know about your experience. Expedited shipping is typically 1-3 days after processing. We show the order was shipped within 24 hours and delivered on the 2nd business day. If we can further assist you, please do not hesitate to reach out to our customer service team via phone or chat. We hope to hear from you soon. ”


Verified
3/5

2024-06-13

Still don’t have my order

"It’s been a week and I still don’t have my order."


Rep reply posted 2024-06-13
A rep from Partzilla.com, Partzilla-BoatsnetCS, has responded:

“Thank you for reaching out to discuss your experience with us. Standard packages are typically delivered within 4-6 days. I show your package was shipped on 06/06 and is currently in transit with the carrier. Your package will be delivered within the timeframe provided. If you have any further questions or concerns, please feel free to reach out to our customer service team for assistance.”


Verified
1/5

2024-06-13

Terrible delivery

"It has been over a week since I placed my order and part is still not here. "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-06-13
A rep from Partzilla.com, Partzilla-BoatsnetCS, has responded:

“Thank you for reaching out to discuss your experience with us. I'm sorry to hear about the delay in receiving your order. We show standard shipping was selected at checkout. At this time, it appears the carrier is experiencing delays. However, the package is currently tracking within the carriers network and the package is out for delivery with USPS at this time. Please allow more time for the package to arrive to you. We apologize for any inconvenience this may have caused and appreciate your patience.”


Verified
1/5

2024-06-11

Why pay for expedited shipping?

"I ordered a part on June 3rd, selected expedited shipping and my order has still not arrived and it is the 11th. "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-06-12
A rep from Partzilla.com, Partzilla-BoatsnetCS, has responded:

“Thank you for reaching out to discuss your experience with us. I'm sorry to hear about the delay in receiving your order. We show standard shipping was selected at checkout. At this time, it appears the carrier is experiencing delays. However, the package is currently tracking within the carriers network, as the last scan shows today in MCHENRY, IL. Please allow more time for the package to arrive to you. We apologize for any inconvenience this may have caused and appreciate your patience.”


Verified
5/5

2024-06-14

Awesome store!!

"It’s very difficult to find parts online. They make it simple with exploded view diagrams. Pricing was great and shipping was quick. Will definitely be using them I. The future!! "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-14

Great company

"I’ve ordered a ton of stuff from them and they never disappoint. If you need customer support they get right on. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-06-13

excellent

"They have an assortment for most models. their fast shipping and good spare parts"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges