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Verified
2/5

2015-03-05

"I opened a dispute with Paypal and they've ignored my request and will NOT respond. I also was denied access to the case and so I sent multiple emails to Paypal but of course I've been ignored and received no emails. I have then sent other emails without responses. I have no trust in Paypal very very poor services.

They reviewed my account and credited me. Thanks

They did it again with Expedia and still do not have my refund. Do not trust Expedia!
"

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Verified
1/5

2015-02-25

"I closed paypal account 4 months ago, they didnt closed the account and now I used to have and old internet viruz program they charge me 3 times 79.99 for and account is supposed to be closed. paypal is the worst customer service in history I thing it beats e-bay..
dont recommended.
"

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Verified
1/5

2015-02-13

"PayPal doesn't protect buyers, nor do they protect sellers. PayPal protects PayPal's flow of money from the fools who fall for the promises, and that's all they do. They claim to offer a safe and secure financial system, but someone managed to hack into my account and change the shipping address. Someone (maybe the same person) also tried to go on a spending spree with my credit card. I was lucky. The intrusions were caught in time and I never lost a cent. I cancelled the PayPal account and the bank gave me a new credit card. And I don't recommend anyone buying one of PayPal's prepaid MasterCards, either. The card costs $4.95, and as soon as you load any money onto it they take another $4.95 "monthly service fee." To h*ll with PayPal, eBay, Facebook, Instagram, Mark Zuckerberg and all crooked organizations and shysters. They can all take a flying leap."

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Verified
1/5

2015-02-02

"Terrible. Waited 20 minutes on hold to talk to a representative who knew nothing. They were rude and unable to solve a simple problem.

Total waste of time.
"

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Verified
1/5

2015-01-31

"PayPal is more than a joke!
It is a nightmare to get a response from them relating to issues or complaints! I still don't have a response for the last e-mail that i wrote them a month ago.
If you change the country of residence, you have to close the account and open another one with new country details.
They are incompetent and surely lost a customer!
"

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Verified
1/5

2015-01-17

"Think seriously before using Paypal. They are two faced and a big joke. It promises to safeguard customers then abandons them at their hour of need.
I rejected an item and escalated a claim through PayPal. The seller collected the item and I furnished Paypal with the documentary details supplied by the seller.
Paypal refused to process a refund and hastily closed the claim, alleging that the document I sent- supplied by the seller could not confirm return of the item. They never bothered to confirm with the seller if the item was received (having been collected by its courier) or not.
They took my money, asked me to return the item so they process my refund, but after I contacted the seller who collected the item, they left me high and dry to fight for myself without both the item I had bought and the money I had paid for it. I'm disgusted and dismayed!!!
Beware of PayPal, and it's false promises !!!!!!
Sent from my iPhone
"

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Verified
1/5

2014-12-26

"I was overcharged $14.99 on a purchase from Tigerdirect.com using Paypal.com at the payment processor.

Despite providing clear details & offering screen capture evidence of the transaction, paypal denied my claim of pricing error.
"

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Verified
1/5

2014-12-19

"Paypal is a joke. They hold your money for 21 days even after having over 1,000.00 in multiple transactions. However, notice they get their percentage immediately. It's a waste of time and money. They're just trying to make you keep money in your PayPal account. I sold my photography outside of eBay and now they're telling me I need to reach out to the buyer to have the funds released sooner? That's not realistic. I'm closing my account as soon as the funds clear. Paypal blows."

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Verified
1/5

2014-12-17

"WARNING! PAYPAL PROTECTS BUYERS ONLY! Don't use PayPal to accept selling anything! If someone opens a dispute PayPal won't let you know about the dispute so that you won't close your linked bank account causing them not to be able to recover $. PayPal will lie to you and tell you emails was sent but because you didn't respond the case was closed in favor of buyer. PayPal doesn't really send the seller the dispute case emails so you won't know what is going on until it's too late. PayPal is a untrustworthy tricky company and will screw you over as a seller with control of your bank account financial information. Stay away from PayPal. "

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Verified
1/5

2014-12-17

"Paypal is a very unworthy company. They will give into the buyer at any point just so they do not lose customers. My buyer received her item, and made communication which she had communicated with me that she received it, but yet she opened a claim on me? I will NOT pay for the claim, I am so glad that I had spent the money already, because all hell would have hit the roof if i would have lost money. The people you talk to on Customer Service are just as stupid as the foreign people you talk to for a phone company. I will never use paypal again, if you value your money you won't either."

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Verified
1/5

2014-12-16

"They are terrible. I am having problems with them right now."

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Verified
1/5

2014-12-16

"I've used paypal for over fifteen years. When a florist sent my daughter a shoddy bouquet with plastic leaves, I thought, 'Well, thank God I have paypal to go to bat for me."

WRONG!

An online entity can bring in hundreds of transactions a day. The week of the floral delivery, I used paypal three times. So, guess who they chose to throw under the bus?

People, it's not too late! Let's go back to our credit cards, debit cards, writing checks. It might take a little longer, but your bank is going to treat you a great deal better than paypal ever would.
"

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Verified
2/5

2014-11-19

"Paypal all over the telly telling us what a modern secure payment service they are. I have been a member since 2000 Before they came to the UK
They still treat sellers with contempt Blatantly holding your funds without any excuse. Their website is faulty and one wonders how secure they are. To be honest they are still a bit of a maverick outfit. My advice use another service, trouble is on ebay we got no choice
"

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Verified
1/5

2014-11-17

"Don't trust PayPal with your bank account information, PayPal took money out of my bank account 3 months in a roll and the problem with that is I haven't been using any of PayPal services over 7 months. "

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Verified
5/5

2014-11-16

"PayPal has proven its worth in helping me resolve a problem with a retailer who didn't deliver my product but took my money. PayPal settled the dispute and got my money back. It was a very simple process and the employees I talked with very extremely helpful! I will continue to use PayPal as my online purchase method."

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