"I've always had some sort of little issues with pay pal but recently they took it to another level. Recently they took funds from my bank without my authorization putting my account in the negative when I called I was transferred over 5 times to different departments who all have me varying answers. By the time I got to the supervisor and after I was yelled at by a man in customer service the lady was incredibly rude and derogatory. I was shocked at the level of unprofessionalism and lack of customer service skills. She not only didn't even address my problem but talked down at me insisting that I was wrong and making it clear she did not care one bit that I was dissatisfied and that my situation was my fault and she would do nothing. No apology no kindest. She even proceeded to show dissatisfaction to the fact that I was even transferred to her which the last rep did of his own accord, I never requested a supervisor because I know pay pal supervisors are the least educated and are mostly there to talk you down when your dissatisfied, which I 100 million percent am. Safe to say I would rather pay and use western union than deal with the constant nightmare only to even be able to receive or send money without a hassle. "
"I've been saying it for years, but people really need to stop using PayPal. I used some call center tricks to talk to one of their actual third level supervisor/managers and the guy was a total dick, even when I was being very pleasant, patient, and courteous. Every answer was a blunt, rude "No. No. No." Didn't even care what the issue was. PayPal's a scam, guys, and they will screw you over every time."
"Only one word can be said about PayPal, "POS", and their customers, "SOL".
Need I say more?"
"they are thieves rude & arrogant .
I am a business man that uses eBay on a regular about 2 years ago i had issues with pay pal and they suspend it my account with no explanation.
recently i been using my master card direct to purchase from eBay until i got message saying i cant any more because card linked to pay pal which is not i don't know how they linked it i think its blatantly fraud and i will take them to county court.
they staff is so rude i spoke to Shned to try sort it out she was laughing over the phone while i was so frustrated IT as its my business that i was purchasing for.
people pls don't link your cards to pay pal or use them you can purchase direct with your card from eBay.
avoid, avoid , avoid SCAMS SCAMS SCAMS RUDE AND RIP OFFS DON'T TRUST
AND I WILL SEE WHO WILL HAVE THE LAST LAUGH IN COURT SHNED"
"I had a problem with a payment. They wanted nothing to do with my problem. I was lied to from 2 of the 3 people I talked to at PayPal's customer service before asking for a manager. All the manager had to say was sorry. She didn't act like she cared about the fact I was lied to. She said anything she could just to get me off the phone. If this is how they plan to treat their customers I want everyone to be aware of the disrespect the company has to offer. It's a shame they can't stand by their policies they say they have in place."
"I use paypal for a year, it is a reliable service."
"Wow! If I new paypal customer service sucks so bad I would not have any business with them!!!!! they promised to return my money 100%. When I opened the claim they declined it!!!!! They "reviewed" it and said they will not return my money. Now I have an item that noone wants to buy (it's $200) and I can't fix my car and I have no money to fix my car. And the seller promised that the item is not returnable but paypal will pay for it. Another lie. What happened to previous paypal???????????????!!!!!!!!!!!!!!!!!!!!!!!!!!! "
"Paypal is involved in the scamming of innocent clients. They fail to protect the clients and are funding these chinese scammers online. I'm yet to yet my money back!!!!!"
"I purchased some croc's on my paypal account. I instructed them to charge one of my visa cards for payment. Instead they charged my checking account which over drafted my account twice. One was for my auto insurance which got me in trouble with the motor vehicle dept. I called for a resolution and Kelly was rude and unable to help. Good luck to all you paypal users. Bill in Florida"
"Don't trust paypal. They're decent if you're buying something but stay away if you are selling.
Be prepared to have your account locked down and money taken away even if you follow their terms.
Fyi Paypal is not a bank so don't expect the same protections.
Other's have shared their experience on www.paypalsucks.com
"
"I sold an item sold as is with no returns that is worth a lot of money on Ebay. Paypal received the payment from buyer. Buyer received the item from the shipping company. Paypal customer service agent personally called the receiving end and the trucking company I used to ship the item to verify it was delivered. According to Paypal, the fund can be released sooner once delivery of item is verified. I called Paypal to facilitate release of funds but according to them, unfortunately the funds cannot be released until the date indicated. I am very frustrated at this point. I am out of the item which I paid for shipping, I am paying for Paypal's hefty fee and in the meantime they have the use of the funds. I don't think this is a fair practice when I have fully performed my duty as a seller. I am ready to file a complaint"
"I had a problem with my account which made book a night away so bad. I found this so stupid since its such a big business."
"I use PayPal all the time and prefer to if possible. I don't think they deserve all the negative reviews here. Don't hold PayPal responsible for something the seller is supposed to provide. And don't order products from sketchy sellers and then try to get PayPal to bail you out. All they really do is payment processing. Also watch carefully that you are using the correct payment account when ordering. I trust their security as much as anyone else online, and I prefer having only one place with my payment information rather than evry place I order from."
"I would highly recommend not use Paypal for any type of purchase other than through e-bay at the most. I recently purchase a Windows 7 from Selz.com Inc and found out after loading to my computer that the version of Windows 7 is not genuine. Paypal does not cover fraud. I am closing my account with Paypal."
"Paypal's system and business model is all screwed up. You don't realize until you fall victim in their scheme. Having using Paypal for past 7 years. I will NEVER use PAYPAL again and would highly recommend everyone to avoid them. Long story short, I made a rather large electronic purchase using paypal selecting my AMEX CC as an option but to my surprise, when I checked my bank account the next day, my account had negative balance along with overdraft fees. When I called Paypal first time, I was just told that "sometime's it happens" meaning Paypal decided to charge my checking account instead of my preferred Amex card causing overdraft and all they can do is send me a letter to help get my overdraft fee reimbursed which did happen. I made very clear that I do not want to use my bank but rather need to use my Amex for warranty purposes so Paypal should try another source of funding which is my credit card. To my surpise, 2 days later I see another overdraft in my bank account. This time Paypal said that their "system" automatically tries 2nd time the same source. This was obviously very frustrating and asked them why can't they just charge my credit card instantly and close this ordeal instead of waiting 2-3 days to their "system" to process. I got nothing but same letter on overdraft reversal and they confirmed that after this, it "should" attempt my AMEX card. Guess what, they tried AGAIN for the 3rd time. I immediately closed my bank account hoping that would force them to charge my AMEX. But why would Paypal work in favor of their customer, no, they didn't. They actually kept as negative balance in my account which they wanted me to send check to. All this despite the fact that they have my credit card that they can charge. And whose fault was it to begin with? I still do not know why they did that but for god's sake, this was one of the biggest mistake I made by deciding to use Paypal to protect my credit card data. Never in my life I would recommend Paypal as they just use your info for their benefit in some way. How are they still in business still puzzles me! Beware!"