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Verified
5/5

2004-06-17

"Fastest service I have ever seen. An hour and a half after I placed my order it was in the mail. I am in the Army stationed in Germany and I was happy to see a company that does not rip off the service member with unneccessary shipping charges. I will definitely be using Performance-PCs again."

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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Delivering products on-time
Overall technical support
N/A

Verified
5/5

2004-06-11

"Excellant service....Fast shipping...competitive pricing"

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Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-06-10

"Excellent service! Immediate shipment on a power supply that others had on back-order. Constant email updates on shipment status and perfect packaging.

I'll do it again.

Thanks,
Michael Turner
"

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Verified
5/5

2004-06-01

"Fast and reliable, plus a wide range of products not easily found as well as a multitude of sleeving services, this company is excellent!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-05-29

"Great company to order from. I didnt order alot, but they came through with flying colors. Everything was as described and worked when used. I would not hesitate to order from them again. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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itt
Verified
5/5

2004-05-17

"I ordered a new power supply for my computer with the optional detachable and sleeved cables with 90 degree connectors. In the notes section of my order I inquired about custom specifications for one of the detachable cables. Hank called me directly to ask about what I needed and spent several minutes on the phone going over my custom request. The parts arrived the following day exactly as specified and in perfect condition. Top quality products with top quality service!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
N/A
Being easy to reach
Resolving problems
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Verified
5/5

2004-05-14

"i am a loyal performance-pcs customer, and will be for a long time. their customer service is top notch, the craftsmanship is superb. they maintain a professional business while remaining humble and maintain personal relationships, making every customer feel like family and not just a transaction. i would recommend hank to anyone for their pc needs. A+"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
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Overall web site
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Verified
5/5

2004-05-13

"wow, I have never seen a reseller with 10.0 rating. This reseller has great reason to have such a high rating though. As soon as I ordered a TweakMonster dual 80mm fan bracket, I got a non-automated email from the owner Henry Baron confirming my order. The emails/updates are very frequent and detailed, and of course the tracking number is a big plus. The item arrived 3 days after order confirmation and the packaging was very secure. The price was the lowest I could find at the time and I would definitely order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
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Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
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Verified
5/5

2004-05-12

"very fast processing time. placed order for a cardkeeper on saturday night and arrived on wednesday."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
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Verified
5/5

2004-05-08

"A flawless transaction as usual - everything about their service is stellar. Thorough communication, great prices on quality merchandise, and many options for the do-it-yourself tech. More sellers should follow in the footsteps of Performance-PCs!
02/18/05 Order 17943 - delivered promptly and was given tracking info...Kudos to Performance PC's!
02/19/05 Order 17984 - had to go back and get more great deals...another flawless order!
2/28/05 Order 18278 - Service does not get any better! You ROCK, Hank!
08/06 - Orders 42217, 42618 - Always a pleasure to deal with. Fast, courteous, and attentive.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-05-07

"Just a quick note to say that I received my order today.
Everything was as requested.
I have made many transactions over the internet with the US, but I must say that this was the quickest and most satisfactory one I have done so far.
Your system is both fast and efficient.
Many thanks,
Mike Fitzgerald
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-05-07

"This is my third order from Performance PC's. As always, I am very satisfied. I ordered a 5 connector sleeved T-style power connector, another power extension cable, and a Cardkeeper for my Asus 9950 video card. Shipped same day which is unusual because these are custom parts. One word about cardkeepers. They are awesome! If you have a PC, you need these! Very simple to install, fit perfectly, and work as advertised. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-05-06

"Ordering was easy and quick - upon recieving my order I found that an item was missing. I then e-mailed Peroformance-pcs and they quickly assisted me and the missing part was shipped the next day!

The sleeving job and side intake that was done on my case was immaculate! I've tried sleeving myself, and they do a MUCH better job! lol

One thing I found tho, and this is a very small problem that only someone as picky as I would find was that the front intake fans had accidentally been reversed so were pushing air out, no biggie, was a simple matter of removing the push-pins and turning the fan back around, and I must say that I've made said mistake also.

I have made many order's through PPc's and plan on making many more and always suggest them to any friends looking into computer parts.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-05-02

"Simply the BEST!!!! I have several reviews here and these guys are FAST, Dependable, and keep you posted on your order all the way through!!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
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Is committed to quality products and services

Verified
5/5

2004-05-02

"I ordered a Lian-Li PC-6075B from Performance-PC's and was VERY Pleased! I've used many resellers before and I must say the team at Performance-PC's are one of the best!

A very special thank you to Hank Baron for his great support and friendliness :)
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Resolving problems
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Making decisions on their own
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Being easy to reach
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Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use