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Verified
5/5

2004-03-08

"the best service i have recieved online period!!!!!"

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Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Verified
5/5

2004-03-07

"What can i say apart from Excellent.Quality of service with great products.If you want quality products for that Kick Ass gaming rig this is the place to go.Even if you live outside USA like me,they still managed to send without any problems or hassle.

Do yourself a favour order from these guys you wont be disappointed. :)

"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-03-04

"Excellent service. Next day air means next day air with these guys. No problem with all of my order amendments."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Overall customer service
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Web site being easy to use

Verified
5/5

2004-03-02

"Ordering from Performance PCs has been great.
I ordered 2 panaflo L series fans, the Zalman VGA cooler and Northbridge cooler. It arrived nicely packaged with enough packing peanuts to get me through the year. The fans were wrapped in bubble wrap. The tail that those guys installed on the fans looks really nice. It took a while longer than I figured for the stuff to get here, but that's because I'm stupid and didn't realize UPS doesn't ship on weekends.
I'll probably actually be shopping with this company again.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A

Verified
5/5

2004-02-25

"Order after order, these guys have the good stuff, and they get it here fast. Couldn't be happier with their selection, pricing or service."

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Verified
5/5

2004-02-23

"These guys are awesome, fast services, order is correct the first time around, and everything the way I orded it."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
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Overall web site
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Verified
5/5

2004-02-23

"I recently placed an order with Performance-PCS, and just wanted to let you know how pleased I am. My order was processed, packaged sent and recieved faster and with less hassle than any online order I have made to date. You have an amazing selection of products, easily customized, priced right,
easily found and perfectly displayed with appropriate descriptions. Your company is by far, the best company on the net.

The only complaint I have is that I didn't find you until now. I frequent the google search engine, as most computer savy people do, and hate to say, that I accidently found you. Of all of the searches I have made (wire sleeving, power supplys, mods, cooling, etc) the only time I saw a link to your site was when i was specifically searching for 70mm fans. While I am
going to pass your site on to every geek, nerd and guru I know, you guys have your work cut out for you... Get your site registered better, you
should be number 1 on any search for anything you sell... The world needs to know.

Thanks again!!!
I have just made the first of many visits to your site :)

Adam Larsen
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
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Being trustworthy
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Verified
5/5

2004-02-20

"I was extremely hasppy with the support I recieved, and am planning to order again soon!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being knowledgeable
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-02-19

"I have ordered several items from Hank Baron at Performance PCs and have always received the goods on time at the price quoted. They offer specialty services and products that are hard or impossible to find elsewhere, and I appreciate the extra effort they put into their service. Good job Hank, I'm hooked."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
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Customer service being easy to reach
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Customer service being knowledgeable
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Customer service being trustworthy
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Customer service resolving problems
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Customer service making decisions on their own
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Overall web site
Speed of web site
Web site being easy to use
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Verified
5/5

2004-02-12

"01.17.2007 - Excellent service as always. They came through for me again!

Excellent company with highly customized parts. Prices are on the high side of average because many items are customized to your most detailed preference. These "mods" are not easily found elsewhere. It's worth it to just check out the website. If you're into case modding, you will be a "kid in a candy store".


"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
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Overall product shipping and delivery process
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Verified
5/5

2004-02-11

"Hi I ordered the following items...
Lian Li EX-23 Expansion Hard Drive Kit $24.95
Cooler Master Aerogate II $42.95
Then 20 minutes later I remembered that I forgot to get another item on that order...
Mitsumi Internal Memory Card Reader/ Writer + Floppy Disk Drive - $29.95
This mistake would of added $5.50 in additional shipping cost.
So I immediately emailed PC Performance and asked if they could combine & ship the two orders together to save shipping cost.
Thier response was very fast and understanding.
My items were ship the next day.(together with the shipping savings as requested.)
Prices were excellent for these particular items. I did alot of shopping around.
Excellent Pricing,Fast shipping & Fast Courteous customer service.
I build Home PC's as a hobby for friends and family and I will shop here again.
*****(5 out of 5 STARS)
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
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Resolving problems
N/A
Being easy to reach
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Making decisions on their own
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Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
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Overall web site
Speed of web site
Web site being easy to use
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Verified
5/5

2004-02-09

"A truly outstanding reseller! I initially inquired about having one of the PSUs Performance PCs sells chromed...Hank did me one better. He located an already chromed PSU that met my needs, ordered it, sleeved it and sent it to me! I've never had a company go above and beyond like this!

Will *definitely* be doing business with Performance PCs again!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
Being easy to reach
Being trustworthy
Resolving problems
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

WoL
Verified
5/5

2004-02-02

"There are so many words you can use to evaluate a great reseller. However, in the case of performance-pcs.com, there is only one. "Godlike".

prices after doing comparisons were great, the sleeving done at no extra charge at your choice of colours are probably the best and one of the most welcomeing features this reseller has. alongside with a great, absolutely amazing tech support, which answers to your email questions almost 5 to 10 minutes later, there is no waiting for those anxious people wondering about a product. Not only that, but they update constantly, and you can even inquire as to release dates of upcoming products being advertised by the companys it deals with!

and my my my, the selection, so many prodcuts from so many companies its uncanny. from screws, to electrical parts to cooling and controllers!
and my favorite part must have been the custom choices on the power supply. colour, cover type, sleeving, fan type, lights, the whole lot!

being helped by Mr Henry Baron was easy, fun, interesting and really really great. He is very reliable and can recommend things to you if needed!

all in all, i would say PPCS is the best online store, and i have done more than my share of online computer hardware shopping!

and not only that, you become accustomed to the sleeving! i recently picked something up from a local store, assuming they already knew how i liked it sleeved. to my surprise i opened and saw no sleeving! D'oh! this isn't performance-pcs.com!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-01-24

"I was building the ultimate gaming machine; top-of-the-line components ranging from the motherboard and processor to the video card, sound card, harddrives, and more. I even bought a clear acrylic case to showcase all of this awesome hardware. The only problem was that I couldn't settle for just any accessories. A bland steel power supply, for instance, is fine for a normal computer...but it's just plain ugly in a clear case. I purchased a 500w Aspire aluminum power supply with a clear top and LED fans (you get to pick the brand and color!), along with two more LED fans for the case, a pair of cold cathode (CCFL) lights, light-up Serial ATA cables, a Thermaltake Silent Boost K8, and more...all sleeved in choice of sleeve and heatshrink colors, and all very high quality. I am extremely happy with the quality of Performance-PCs.com's work. Every part is very professional looking, and each adds to the looks of my (if I do say so myself) beautiful PC. If I need any custom parts in the future, I will definitely go with Performance-PCs!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-01-22

" A new year means it's upgrade time again. I decided to start with the case and agonized over several models. I was browsing for case reviews when I stumbled across Performance-PC's website.

I decided on the Cooler Master WaveMaster case but I needed it modified to house a water cooling system. I wrote to Hank with my idea and he said it wouldnt be a problem.

My new case arrived today in perfect condition and he had expertly carried out the mods to my exact specifications. His cable sleeving has to be seen to be believed as well.

I can't say enough about the personalized service he offers. Hank makes you feel like you are his only customer and he quickly and patiently answered my emails.

Overall this is the best experience I've had with a PC vendor online. Buy from Performance-PC's with confidence!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Web site being easy to use
Web site reliability
Speed of web site