"I was pleased to find that a dot com company could be so personal. it almost feels like I'm buying from a local business. "
"Quick, helpful. Won't charge you the world for shipping small items accross the Atlantic by expensive courier --sensibly offer the possibility of Air Mail instead. They sell all the small but essential stuff you won't find anywhere else!"
"This guys are awesome,i wish every merchant was the same. Im millitary therefore my shipping addres is FPO, and they had no problem with that,the order got to me in less than 5 days,(awesome) they shipped it the same day, email response was instant, I WILL BUY FROM THEM AGAIN!!! "
"I dont know where to start. Performance-PCs, is, by far, the best place to go to order any computer MOD product. They have the BEST customer support by far, and they listen to there customers 100%!! They are building a custom Lian-Li Case for me, and ordering parts so I can buy it from them, now is that service or what? I plan to buy from them many more times in the future, I reccomend them to any one and every one intrested in computer building!"
"Vey Very Good Costumer Service And Products.
Hank and Henry awnser imediately to e-mails. The sleeving on the products is highly professional.
They send my order to Brazil and it´s everthing ok! WIll by again for sure!
****** - 5 starts ! :D
Another buy and the order comes very well again ! :D Very good service from Hank / Henry."
"Quality products, received as described. Shipping slightly higher than norm for delivery time.(7 business days for $11+ bucks for PS, CDRW, and HDD)
(Update 10-31)
Performance-PC takes thier business very seriously. When a customer submits a comment based on an order that indicates a neutral opinion and the business responds within 24hrs to correct the complaint, that is a sign of a company that conducts business revolving around a respectable work ethic. I am now a loyal and intend to be a repeat customer."
"This is my second order from Performance-PC.
I am lucky that I live in the area that Performance-PC calls home. After finding them on the internet, reading about their service and products, I placed an order.
There is absolutely no doubt that Hank and his crew are dedicated to giving the customer the best possible service.
While many people will only talk to Hank on the phone or via an email, I have had the pleasure of meeting him when I picked up my order(s).
If you think he is great "electronically," he is even better in person.
Tell your neighbors. Tell your friends. Tell your enemies if you want to make friends with them.
Performance-PC is the real deal.
"
"I love this place. The shop owner is oustanding about answering any questions you might have, shipping is reasonable and fast, and they sell high quality products. I will certainly be a repeat customer, and would recommend this vendor to anyone looking for quality PC mod parts. In fact I allready have!"
"Wow. I ordered an Antec 550W PSU, sleeved with additional blue lights inside. I thought I might do this myself, but after some research I decided to let the experts handle it. I like my house, and my 'modifications' would probably start a fire. I am as pleased as could be with the results. These folks are quick to respond to e-mails and it is obvious they take pride in their work. Would order from them again in a heartbeat. Truly 10/10!"
"I was looking for a few parts to help silence my case and to improve temperatures on some of the parts of my PC. I found the web site of Performance PC's to be nicely organized. I found the parts that I wanted for a pretty decent price. During the check out however, the final confirmation process failed to load correctly and brought up a page notifying me of an error. I immediately submitted the problem through the contact page of their web site. They gave a quick prompt response, two actually, stating that the order went through. One of them was by Hank who later assured me again when the product was shipped. I ordered 2-3 day shipping with the items on the 21st and the products came in two days on the 23rd. I was a little disappointed by the fact that a few of the items were kind of squished in there with no real packaging but the items I ordered didn't really require any. It would have still been nice if they had used a bigger box with better packaging seeing that the box had a $3.85 shipping cost label on it and they charged me $12.35. The small box couldn't have covered the difference of more than $8 dollars. I am still very satisfied with the company and would buy from them again."
"These guys are great. I broke one of the wires for my fan and they sent me a new one free of charge. All the products I have ordered from them have been high quality and have shipped fast. I will definitely order from them again. :)"
"amazingly fast service and great products - plan to repeat shop"
"The BEST customer support ever! Recently placed 3 orders in a row - everything as ordered: no wrong parts, lightning fast shipping, and outstanding customer support.
If you are not sure about the product - ask the customer support - they will not hesitate to go to the warehouse and check it for you! And you don't need to call them(as some companies required) - send an email and you will receive the answer to your question very fast!
Thanks Performance-PCS!
"
"Incredibley helpful. Good prices. I messed something up on my order, they had no problem opening a box that they had packed to fix it for me. Honestly one of the best online retailers for computer parts that I have ever dealt with. "
"These guys are incredible. If you are looking for the best service and the best parts for your gaming rig, these are the guys to buy from. Yeah, they don't always have the best price, but what you get for those few extra dollars is the peace-of-mind that comes from knowing that these guys are truely working for you, and they will do everything in their power to ensure you are happy.
Case-in-point, I live on the West Coast, and they are in Florida, yet right after I placed my order at 11:30pm on a Saturday night, I got a personal mail from them clarifying a question I had. That was 2:30am on Sunday for them and they had someone looking at orders and responding personally to e-mail, you can't put a price on that. And the level of personal service didn't stop there, I corresponded with them several times, going over the details of my order (I had them doing some custom sleeveing of my power supply and case) and I truely felt like I had my best buddy doing this work for me, not some stranger on the other side of a website.
Not only that, but they do great work, and are very fast. I had an 8 hour turnaround on a part that I sent to them for custom work, not because I paid more, but because I mentioned that I needed it for a LAN party this weekend. They understood, and got on it.
If I sound like I'm gushing over these guys, it's because I have never in over 6 years of buying computers parts on the Internet had as positive an experience as I've had with Performance PC's. If you need parts for your custom rig, or need existing parts customized, these are the guys to do it for you. You will be amazed, both by the quality of their work, and their personal service. Let me just say that _not_ having to worry about whether or not my order would be screwed up was worth 10 times the $25 I would have saved by going somewhere else for my parts."