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Product & services pricing
3.97/5
Chance of future purchase:
3.86/5
Shipping & packaging:
3.73/5
Customer service:
3.70/5
Return/Replacement policy:
3.55/5
Featured Review


Verified
5/5

2021-10-14

Denarin

"Ordered available dog collar-------then later told collar was unavailable.
Did receive refund.
"

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Verified
5/5

2023-05-02

Quick and easy

"I first tried PetCareRx for the purpose of saving money on my dog's prescriptions.
In addition to saving money, it couldn't be easier. They contact your vet directly for renewals.
Last order was fulfilled and shipped the next day - communication to me on status, tracking provided real time.
"

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Verified
5/5

2023-05-02

Great customer service

"fast shipping, items arrive intact, questions answered promptly"


Verified
5/5

2023-05-02

Love the bowls

"Bowls were awesome love them. The only problem was the stickers inside but love the bowls puting Stickers on bottom would be bottom"

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Verified
5/5

2023-05-02

Happy Pups, Happy Parent

"Its easy to order, shippings always fast, great customer service and cant beat the prices!"

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Verified
5/5

2023-05-02

Hart Meds

"Always process my orders quickly!"

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Verified
5/5

2023-05-02

Fast & good prices

"Super fast shipping, great discounts with insurance, 10/10"


Verified
5/5

2023-05-01

Great service

"My dog’s meds were delivered just a few days after I ordered them "

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Verified
5/5

2023-05-01

Very helpful

"Customer service is always very helpful and responsive. They're very willing to answer any questions I have had during the ordering process. Now let's talk about shipping. To be honest the shipping happens pretty fast. Once things get going I have had my orders get here as fast as the delivery service will deliver. I haven't experienced delays yet. Paying is also very easy to do. I don't keep my card information saved (personal choice). The prompts are clear and if you miss anything you are told what is missing."

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Verified
5/5

2023-05-01

Quick

"My order arrived in a matter of a few days. Much quicker than expected."

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Verified
5/5

2023-05-01

My order

"I wish delivery was a little quicker but the product was great"

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Verified
5/5

2023-04-30

Smooth

"Every thing went very well"

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Verified
2/5

2023-04-30

Irritating

"I ordered two products for my animals. I got a confirmation of my order and I believe I was supposed to get free shipping. Right before shipping it out I was told the one item was out of stock and I got charged shipping. I am extremely disappointed and irritated and will never ever ever order from Pet Care RX again I'm done"

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Verified
1/5

2023-04-30

Horrible service

"I called so many times regarding the prescription I ordered. My order was processing five days later then when I ordered it. I called customer service and was told they had talked to Jennifer in my vet's office. The rep said she was told that they were still waiting for the vet's approval. I called Jennifer and she said that was not true. That the authorization was sent back to them the morning before. I called customer service back and explained the situation again. I was then told that the prescription was approved, and I would receive it shortly. I still didn't have it five days later.
If I could give them a zero rating I would. I will never use this company again for anything.
"

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Verified
5/5

2023-04-30

Quick Service

"Contacted Vet for script and quickly filled/shipped it. Great service!"

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