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Product & services pricing
4.01/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.81/5
Customer service:
3.81/5
Return/Replacement policy:
3.68/5
Featured Review


Verified
5/5

2022-12-24

Great price, fast shipping

"As painless as can be. They contacted the vet and got the prescription, super easy. Definitely would use again."

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Verified
4/5

2022-12-24

Good prices but longer wait to get items

"If you join their program, you get goods prices without the hassle of using coupon codes. The only downside is it usually takes at least a week to get what you ordered. This is a problem if you’re ordering medications that you need sooner. "

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Verified
5/5

2022-12-24

Great price

"The merchandise I purchased was just what my dog needed and the price was great!"


Verified
5/5

2022-12-24

As promised

"Fast shipper, fresh product we are pleased…"

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Verified
1/5

2022-12-24

"I got an email that we would get our dogs Rx on Monday, the Rxs didn’t arrive until Thursday. This has happened on almost all of our orders. Also the cost of one of the RXs has doubled in price from last month. "

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Verified
5/5

2022-12-23

Great price, quick delivery.

"Received a discount making price very reasonable. Package came earlier than expected. Very pleased."

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Verified
5/5

2022-12-23

Saving money, once I learned how to use it

"PetCare RX did a great job making sure my pet had the right meds at the right dosage. Delivery was a little slow the first time. I think my issue has been figuring out how to us my pet insurance in the first place! But now that I have, I'll be saving time and money."

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Verified
5/5

2022-12-23

Terrific transaction and delivery

"Easy to order as PetCareTx called my Veterinarian to get medicine approved, when they weren't responding to the email. This was a huge help and now I will make sure to order from PetCareRx as often as possible. Delivery was also done in a timely fashion.
"

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Verified
5/5

2022-12-23

Great service

"Ordering from PetCareRx is easy and the deliveries are crazy fast. Love using this company. They even take care of managing the prescriptions for my dogs special diet. They make it so simple to order her speciality items."

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Verified
5/5

2022-12-23

Heartgard

"PetcareRX makes the process of ordering Heartgard simple, easy and fast!"

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Verified
5/5

2022-12-23

Excellent

"Always very quick shipping"

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Verified
1/5

2022-12-23

Inefficient fulfilling of order.

"4 packages to deliver 3 prescriptions. Could have been accomplished in less shipping and touches. "

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Verified
3/5

2022-12-23

I ordered two 24 count cases of wet cat food and one case only had 23 cans.

"I ordered two 24 count cases of wet cat food and one case only had 23 cans. Otherwise, shipping went well."

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Verified
1/5

2022-12-23

Too Late

"Ordered prescription for my dog on 8 DEC which was confirmed next day email after Vet approval. Email indicated 5-7 business days UPS delivery. Had not received order by 20 DEC, when we relocated out of state. Upon reaching new address I called Customer Service, who told me order was sent USPS Postal, rather than UPS Ground. As of 22 DEC, still no delivery. No more mail order prescriptions. C'est la vie."

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Verified
5/5

2022-12-22

Amazing Customer Service

"I have felt inundated with the phone calls, apprehension about answering and concerned about there being a problem with my order or prescription…. But when I finally returned the call, I was pleasantly surprised by the kindness and respect I received from them. "

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