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Product & services pricing
3.75/5
Chance of future purchase:
4.47/5
Shipping & packaging:
3.57/5
Customer service:
4.25/5
Return/Replacement policy:
3.75/5

Verified
5/5

2020-09-07

Would recommend this seller

"Well packaged and timely delivery. Pillow and cover were in perfect shape. "

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Verified
5/5

2020-09-07

Love these pillows!

"This is the second time I’ve purchased hotel pillows from pillows.com. It’s quick and easy to find the one’s you’re looking for, I like that you can get free shipping and they offer discounts. I’ll definitely be buying again when they need replacing again."

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Verified
5/5

2020-09-06

Great service

"I got my package quickly and it was exactly what I wanted. Will be using them in the future!"

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Verified
5/5

2020-09-04

Excellent pillows

"Came quickly and are wonderful pillows!"

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Verified
5/5

2020-09-04

Excellent Pillows

"I bought these for my granddaughter for her birthday. She loves them "

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Verified
5/5

2020-09-02

Superseded expectations!

"Dana was very helpful in helping exchange pillows for the right ones. The whole process was seamless and shipping was very fast. I'm very happy with the product and customer service. Thanks. Juli"

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Verified
5/5

2020-09-01

Good service

"What more do you want....."

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Verified
5/5

2020-08-30

Easy to order, quality products, prompt delivery

"Overall a very good experience. However, I do with we had received free shipping or some minimal discount for our purchase. The product we ordered was excellent but a single pillow price was high though not completely unreasonable. I will buy again ."


Verified
5/5

2020-08-25

Excellent!

"The ordering process was easy! Shipping was super fast! Pillows are quality!"


Verified
5/5

2020-08-22

Pillow’s Delivered

"Product was delivered in a absolutely timely manner !!!"

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Rep reply posted 2020-08-27
A rep from Pillows.com, ChelseaPillows, has responded:

“That is awesome! With COVID, shipping can be a pain! So glad you got your order quickly! Have a great day! ”


Verified
5/5

2020-08-21

Great buying experience! Great products!

"I’ve ordered pillows and I’ve ordered PPE. I always get great products and great customer service! Best of all: No surprises!! I’m actually about to place another order right now. "

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Rep reply posted 2020-08-27
A rep from Pillows.com, ChelseaPillows, has responded:

“Thank you for being a loyal customer! We really appreciate your support!

Have a beautiful day! ”


Verified
5/5

2020-08-21

Nice Pillows and Shipped Fast

"We have been looking for some comfortable pillows and found these to fit the bill. Shipping was quick and easy."

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Verified
5/5

2020-08-19

Nervous for Nothing

"I hadn’t heard of pillows.com so I was nervous about ordering from them. However, ordering was simple, customer service reached out and offered assistance if I needed, the pillow came quickly and it’s great quality. "

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Rep reply posted 2020-08-27
A rep from Pillows.com, ChelseaPillows, has responded:

“So glad you ordered! We appreciate your business. We are here if you need any advice on bedding in the future!

Have a beautiful day! ”


Verified
5/5

2020-08-17

Excellent customer service

"They actually answer the phone and/or return a voicemail message!"

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Verified
5/5

2020-08-17

Great

"Very comfortable, I love it"