"I love shopping here because It’s like a newer more organized thrift store. It has a variety of clothes, all sizes, all colors. And it’s got great prices. The displays are wonderful too.
I like the new dressing rooms but I wish there were a few more. I know that might not be possible but just a thought.
For those of you who haven’t been there, you got to give it a try, it’s awesome. And for those of you who have and haven’t loved it, just keep trying, you definitely find something. "
"Don’t bother folding your clothes to bring into resell, you will just get it back looking like it’s all dirty laundry crumpled into a basket. Spent half an hour folding everything nicely, got it back crumpled to the point where it was falling all over the ground as I was trying to leave the store. And they were so flippant about it. Just horrible"
"THE MOSTTTT disgusting RACIST store I've ever been to in my life. I enter the store, and the second she seen my face she slightly rolls her eyes and looks Away. I Walked in with 2 huge bags of BRAND NEW with tags allll items. I've never been here before so I neeeded to know what to do!? The procedure? Anything !!!! I
Finally got her annoying attention, I said, "all items are brand new with tags, from a store I used to sell..." she's like, "THIS mammmm, is a USED store, we don't care for NEW items." Grabs my bags, slaps stickers on them. She's like pickup
Before 9. Turned around, to leave ... and a young girl who was working there felt so bad for the treatment I was getting she's like, "omg, she's lying we LOVE receiving brand new items, she just does this Becuase she's extremely RACIST. " I couldn't believe my ears. I was going to cry. I left home. Turns out the disgusting manager asks for her little minions to take pictures of my license to
BAN me from every location , after NOOOOOOO reason. As I come to pickup, she told the girls who worked thereto tell
Me I was never welcome to enter any of their locations. And GET THISSS!!!! I wanted to complain to someone!! Someone of higher authority. I asked one of the poor girls working there. She's like don't waste your time. The owner ???? Her name is SUE. And that manager jenifer can do no wrong Becuase they are both RACIST ****. I couldn't believe err my ears!! Guess what!?? I go in two days later to get a head office number, both girls I had spoken with are FIRED. I am just so disgusted such a place in Calgary exists. I'd rather donate my designer brand new items to anyyyyy organization then to benefit this disgusting local business. My only threat was I was to spread every word every where I could . I was to tell every friend. Post it on every form of social media. Not a single word of a lie. This manager JENIFER, and owner SUE ( SUZANNE G) run both the SOUTH and NORTHWEST locations. And therefore I’ll never allow
Any friends or family or anyone I kNOW enter this hell hole. Little bit of advice for you SUE: business owner: you’re racist, therefore you’re not going to make it, not in the areas you’re working in. And the word shall Spread, and karma is a ****...
So save yourself and shut down you’re pathetic store while your **** is still covered. #puke "
"I called and asked if a product was still available at the St. Cloud Location, a worker named Avery. Her exact words were “haha, they sold along time ago, maybe try next time? Good luck *then laughs*” honestly worst experience ever, every time I go there the employees are so judgy I feel like they get paid to sit and talk to each other about how others style is so bad. Terrible terrible service!"
"so me and my sister went in there to sell some clothes for some extra money. Mind you we went in there with 3 garbage bags over flowing with clothes. More than half of the clothes were brand new/ worn very little. so anyways, she asked us to wait while she looks through the clothes and our name will go on the screen or she will text us. We decided to stay in the store and shop while we wait. We were there an hour and our stuff had been done 30 minutes ago. they saw us looking at the screen to see if our names were up there multiple times and didn’t say anything. but we did find some really good PINK stuff for only $10. so with the money we earned we were going to use it to buy the items. so we go up to the counter and the lady tells us that the clothes were to worn out and that they would not be buying. we then went to my car in disbelief. my sister did buy a perfume. their prices are cheap but they are just horrible. while we were in their I didn’t even see them actually look into it, instead they just quickly looked through it and then went into the back. we then look through the bag and there were 6 items missing. SIX. I- I just can’t believe it. not only did they steal from me but by clothes were in great condition and they didn’t want them. but not only that every time we were passing by the counter they would ask us if we were ready to buy. I get they want you to buy stuff by like damn. "
"If I could, I would give -5 stars. Plato’s closet might literally be the most terrible clothing store and resell on the planet. 1. I had brand new brand name clothes, shoes, and bracelets and they offered me TWO dollars??!!! 1. Most of the clothes in their stores has holes in them, 2. Their shoes are so poor and tattered and they didn’t even accept my Nikes worn ONCE c they had a microscopic wear in the front. 3. Almost ALL of the brands they claim they have they don’t, and most of their clothes brands I have no idea what they are. 4. Two dollars isn’t even worth ONE SHIRT?? And 5. The manager(s) want to rip people off by offering hem a terrible sum for so called “worn, off brand clothes”- because they want to make as much money off of you as they possibly can by screwing you. I even turned around going home because my resell was ready, only for someone to have the audacity to offer me two dollars. All in all, they will never see me again. I would rather donate- because at least I’m not trying to screw people. "
"My experience at Plato's Closet was disgusting. The first time I had come to this place I had brought many clothes and name brand shorts with me like American Eagle,Hollister,and Victoria's Secret sports bras and many more.They said they had no remaining money left so we left then we went a second time about a mouth later.We dropped off the same shorts and shirts and all of that and they said they were out of style when these clothes were not even that old maybe a year or two old and they were only slightly used shorts that were in style as a matter of fact and I do not think they even went through all of my clothes.Not to mention the workers have very nasty attitudes towards customers and do not even think you for bringing in your clothes or wasting your time coming to this awful place.WILL NEVER GO IN THIS PLACE AGAIN!!!!"
"I hate this place. I get annoyed everytime I walk in. The clothes are all one style, there isn't something for everyone as they claim that's just b.s.
They say they buy brand name but everytime I take stuff in they only take 1 or two items and I'm talking 3$ for an 80$ shirt"
"I received a text on a Monday to pick up $$$ and remaining items. I stopped Sunday and apparently there is a 48 policy that if a check isn’t picked up all clothes are donated and there is no record of the check. 3 brand new shirts and 3 men’s pants all with tags on them... they we’re not donated! Staff was adamant this was their policy, although nothing was mentioned when I dropped off clothes or in the text that everything had been processed. I don’t understand donating clothes that had already been seIected, or why there was no records kept for even a week. I will never bring clothing here again. Poor business ethics and equally poor record keeping. "
"I took in about 10 plastic tubs of clothes to be evaluated for sell to the store. After bringing everything into the store, the staff suggested that they will call me when to 'come back' after the finished going through the clothes. I thought that to be a little suggestive, as I hadn't planned on leaving as they went thru them. I actually voiced my concern as to how 'honest that process was.' When they called me back to the store I was given a slip and told that they chose to do an 'all pass' on the clothes which meant, they weren't interested in the whole lot of material. Understandable. It was about four or five days later that the woman whom the clothes belonged to informed me that one specific item was missing. As there were several crates of clothes, I gave the staff the benefit of doubt and called to see if that one item had possibly been misplaced. It was a one piece cover-all, of a hunter's camouflage pattern that belong to the ladys' deceased father. It was sentimental to her. I am certain it was in the clothes that I submitted, so I told the store that if it couldn't be found that I would write a bad review. I advise that if you take things there to sell, it is in your best interest to stay and 'watch' the handling of your things. This can happen with any company, as dishonest people can infiltrate any staff, but I am certain that the item was there when I left the clothes, and it was missing after I picked them back up, and told that they weren't interested in any of what I submitted! "
"Unfortunately, my old clothes were too small, but the clothes I picked up we great quality. For example I got a $150 bomber jacket from BCB generations (or whatever) for only $7! The store is well cleaned (in franklin) and there are many changing stalls with the perfect amount of room for me and all my hangers. So many items in my closet are from Plato's!"
"brought in clothes and service was incredibly rude. i stayed and watched and she didnt even look halfway through my tub and before saying she was tired then put the tub to the side and never came back to it. i will NOT be returning."
"I went to a store in NJ, what a dump. It’s like knock off of Marshall’s but people’s used garbage clothes. I was going to sell my items but didn’t want to wait for 2.5 hours. They also don’t itemize for you but rather give you a price for all items your bring as i overheard. I’ll be selling my stuff online. I was reading the reviews on here and also was fearful that my items may go missing as other people stated experiencing. They don’t go through your items with you."
"I took three purses to the Dulles Location. Was offer 18 for all three. Declined. Please people donate or sell for a reasonable price. Do not give merchandise to these people. They need to learn, no merchandise, no sales, no more business. "
"To make a long story short, they stole part of my clothes. After reading reviews, I’m not the only person this has happened to. They’ve done nothing but lie about. Don’t take your clothes there unless you want them to disappear. Lesson learned "