"Always great even paying for shipping for smaller orders-"
"Their website is easy to navigate, their prices are excellent as are their customer service and fast shipping.
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"After moving into a home with both an above ground pool and a hot tub, I needed to educate myself on the maintenance and supplies needed for both. I discovered Pool Supplies Canada while researching on the internet. Their website is easy to navigate, their prices are excellent as are their customer service and turn-around shipping times.
Susan, Niagara Falls, ON "
"Pool Supplies Canada staff are very friendly and they provide great customer support"
"Ordered 4x Nature2 Spa Clarifier for my hot tub. Received them in a couple days. Price was honest. Happy Customer!"
"I've ordered 4 or 5 times. They have good prices and ship quick. I had one experience where the incorrect item was sent. I contacted them and they fixed it. Will continue to be a customer."
"Excellent pricing, service and delivery"
"GREAT CUSTOMER SERVICE , FAST SHIPPING! COMPETATIVE PRICES! I WILL DEFINITLEY USE THEM AGAIN!!!!!!!!!!!"
"We have dealt with Pool Supplies Canada now for a few years and we have been very impressed by their staffs knowledge while being approachable and friendly. I love the way they are in Canada and providing a fantastic service to all Canadians where-ever we live. We recently had our pool boiler leak, which we originally purchased from Pool supplies and they managed the whole process for us with very little for us to do.
It must be hard enough making sure you have the products customers need, which they always seem to do, but then also making sure you have the right people working for you to help customers is even harder. They seem to do both extremely well and we highly recommend them. "
"My First use of online suppliers. Had found a older "FREE" 15 x 30 pool. Purchased almost everything to restore, liner, gorilla pad, wall foam, pump, vacuum, etc. Top quality products, really happy with prices. Customer service toll free line are very helpful too. "
"18 months ago we ordered a solar blanket from Pool Supplies Canada, it started to tear and crumble. I called Pool Supplies Canada and spoke with Matt, he was very honest and advised me that that that model was a problem, even though I was in the 2nd year of warranty Pool Supplies Canada advised me that we would get a full replacement. This was done in a matter of hours! The next day we get an email that the blanket will be shipped! WOW! No that is great service. I definitely will continue to do business with this company!
Brian - Eganville, Ontario"
"This company was recommended by my neighbor as one that has great prices and service. I checked them out and so far they have not disappointed. Their prices are much better than I was getting from the previous company I was ordering on line from. The hot tub lid I ordered is about $200 cheaper than I could get it here locally AND when I ordered from the local distributor, I had to go and pick it up myself. The other products I ordered (filters; and other hot tub supplies) are also better priced. I have already had an opportunity to deal with customer service and they were amazing ... professional, helpful and efficient. "
"I have order from Pool Supplies Canada a few times now. The products always come as described within the stated time lines. I rarely look anyplace else now, if I need something Pool Supplies Canada is my go to. They take PayPal too which is very convenient."
"I made my first order with Pool Supplies Canada recently. Everything shipped out quickly however on delivery I discovered there was a missing item. Doh! It wasn't a very expensive item, but a missing item is still a problem. So I contacted support and they quickly got back to me and shipped me out the missing item the next day. Great! I'll be placing an order next season, as the prices and support are excellent."
"I had trouble with my tracking number I emailed pool supplies to let them know they promptly emailed me back and provided me a new link.....awesome services all the way from sales to delivery!!! Happy to deal with a Canadian company!!! Keep the good service going guys!!!"