"Product as described and quick delivery. "
"Excellent service and amazing customer service! Great prices too! I will continue to use Pool Supplies Canada for all my pool supply needs."
"Pool Supplies Canada is my go-to place for all supplies, equipment and fun stuff. Service is outstanding! Delivery is quick and very affordable. "
"Bought a Hayward vacuum head. It took just over a week to arrive with parts missing. Contacted Customer Service the same day who said they would send out missing parts. For the price I paid for the part and shipping, I could have bought from local retailer for about $10 more and had my pool cleaned by now. Very disapointing. Would have expected them to expedite me the missing parts or expedite me a new one. Still waiting. "
"This is our second experience dealing with Pool Supplies Canada. The first was a few years ago when we ordered a pump. They were more than helpful in assisting us with our pump selection, then the delivery was incredibly fast.
This time it is a new salt chlorination system and again the degree of helpfulness is amazing. When you call you actually get to talk to a knowledgeable person that is more than willing to answer any and all questions. Also this time I wrote an email and it was answered within minutes by Daphne. We are more than impressed with the level of service as well as the knowledge of the people working for this company. We ordered the system on Thursday and it is to be delivered Monday - you absolutely cannot beat that.
Would definitely recommend this company for all things pool related.
Thank you Pool Supplies Canada and your wonderful, helpful, knowledgeable employees."
"Talked to the Pool Canada representative Miss Daphne on Monday morning and cover was delivered on Thursday before noon. The service P.C. Provided and their attention to detail should be seen as the gold standard for other companies to follow. Miss Daphnee was polite courteous and followed the whole process insuring first rate customer satisfaction was the utmost of importance. Would deal with Miss Daphne and this company again without hesitation"
"Excellent advice and quick delivery. Superior quality product. Would definitely order from them again."
"I received my original order cross-province in about a half week which is very good. While everything was received, the multi-port valve came damaged, likely due to reckless delivery service on the part of the shipping company. I contacted PSC through live chat and in under 2 hours I had a new tracking number for a free replacement valve. Their customer support was friendly, helpful, and second to none. I feel completely confident ordering from them for subsequent orders. Thanks again PSC."
"These products were sent out in a very timel fashion.unfortunately the wrong size reel arrived and I am presently trying to have it returned.Hopefully this will not be an issue ashave already reordered the correct size."
"In march of 2018 I bought a pool cover for my inground pool, installed it at the end of may and in july the coever was tearing apart along the seams, I took a pic and sent it to pool supply on the friday and they replied to me in the same day taking care of me and telling me they would contact the manufacture and within 4 days I received a new pool cover free of charge Now this is what I call SERVICE Thanks POOL SUPPLIES FOR THE GREAT SERVICE !!!!!!! Danielle Cadieux"
"I ordered a pool liner and salt generator on the Monday before the Canada Day long weekend (Winnipeg) and received my order before the long weekend. I had mistakenly put my PO box number for delivery and when I called to change the shipping address the customer service representative Celine, was very helpful. They got my shipping address changed I received my goods in time to set up the pool for the long weekend. Very Impressed. I recommend them highly!"
"Customer service was great. I was looking for a pool lounger for my husband and needed something comfortable yet strong as he is over 200 lbs. I purchased the SunChaser Luxury Pool Lounger which was fairly easy to put together, is very comfortable and sturdy. I am very happy with the product/service and would definitely recommend Pool Supplies Canada. Also, the price was considerably cheaper than the local box stores."
"I wanted to take a moment to express my thanks to the Pool Supplies Canada employees for the amazing service they gave me in regard to my inground pool solar cover and reel system. Thanks for the great products and quick delivery. This was a very good experience!
Louis"
"This was the first time that I have placed an order. The pool cover arrived in less than 24 hours, the price was a lot less than we have paid elsewhere, the shipping was free and the communication with customer service was very pleasant. We will definitely look here first for our pool supplies."
"I have bought a liner and the liner have hole and the costomer service dont want to give me a credit horrible aftermarket service because the hole is not on a sewing."