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Product & services pricing
4.32/5
Chance of future purchase:
3.98/5
Shipping & packaging:
4.21/5
Customer service:
3.98/5
Return/Replacement policy:
4.17/5

5/5

2022-07-29

Fast service

"I have bought several items from Pool Supplies Canada and they have been very quick to ship. Will definitely keep using them"

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5/5

2022-07-26

Excellent purchasing experience

"I usually buy my stuff from Amazon, since I had an excellent purchasing experience with Katia, I’m doing business with the company from now on!
Thanks Katia
"

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4/5

2022-07-24

Easy registration

"I like buying Canadian products. It's supportive in many ways. Pool Supplies Canada has great selections & deals. My ordered items
should be arriving 28th or 29th of July. That's awesome. Looking forward to using my new products.
"

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5/5

2022-07-20

Always reliable!

"Pool Supplies Canada has been my go to supply store for my pool and hot tub for the last 6 years. Great prices and very quick shipping!"

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5/5

2022-07-18

Solar rings

"I've placed several orders with Pools Canada and their product are of quality & fast shipping. I strongly recommend shopping with them for your pool needs & wants!
"

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5/5

2020-07-16

Well priced

"I was searching for replacement laterals on line. Your price was the best and your delivery charge was quite reasonable. I like it. Thanks"

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5/5

2022-07-15

Pool solar blanket

"Excellent quality, great price and really easy to place order"

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5/5

2022-07-14

Super

"Great place to buy pool stuff, great price and lots of option"

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5/5

2022-07-13

Specializing in pool parts

"My inground pool 15 years old, find myself needing some specific replacement parts.....O-rings in Zodiac Nature 2 salt system, drain plugs for pumps, skimmer wall plates etc. Found some of these on Amazon, but I find Pool Supplies Canada (PSC) has everything I've searched for. Makes sense, they specialize in this stuff. If you find your equipment manufacturer online manual, you can get the specific part number. Once you have that, search PSC and you get what you need. Also found prices better. One O-ring on Amazon was $20+, just bought it at PSC for $9.99. Good stuff!"

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5/5

2022-07-12

Pool supplies consistanly has what I need and they offer great technical support!

"They have had all the parts required for my pool build and when I needed to change my hot tub control board, they helped me program it over email!

Great selection, great technical support... its a win-win
"

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5/5

2022-07-11

Excellent Pricing and Fast Shipping

"Order shipped out the same day it was placed and the price was unbeatable. Received it 2 days later, no problems at all. Would recommend to others in need of pool supplies in a hurry."

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1/5

2022-06-23

Awful customer service. Don’t do it!

"I purchased salt and swim system from them, received it Thursday, installed it right away (as we had exact same system for 8 years that stoped working) system is not generating chlorine. Couldn’t call them on the weekend as they are closed. Monday send them an email because it says that’s how need to communicate if product doesn’t work, didn’t receive a response for over 24 hrs. Called them and they told me have to go thru warranty. They sold me a unit that is over $1,000 less then a week old, doesn’t generate chlorine and I have to go thru warranty to get it repaired. It’s been 48 hrs still no answer on when the unit will be repaired and I can’t return it because box is open. DO NOT BUY FROM THEM, UNLESS YOU ARE WILLING TO GAMBLE IF UNIT IS DEFECTIVE IT WONT GET REPLACED. "

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1/5

2022-06-09

I was hung up on!

"Unless you know a part number of what you’re looking for, this company is a waste of time. "


5/5

2022-03-05

professional and courteous

"My wife and I have dealt with Pool Supplies Canada for a few years now and have been more than happy with their professionalism and prompt courteous help. We have dealt with a few different people but the last person was Kathie W who was extremely helpful. The same result each time. We cannot praise them enough. We will continue to purchase our pool supplies from them because of this, not to mention the fact that their prices are very good also.
Hedley and Misty Powell
"

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1/5

2021-09-12

Ordered and paid in April STILL waiting

"Ordered our liner and paid in April 2021 with a promised turnaround time of 7 weeks, in July after following up numerous times we were told they couldn’t read our size diagram and sent us someone else’s order to edit! We contacted not only that customer who was having same issue but Pool supply again who made up some excuses and said late July they ordered it. Mid August we were told the ordering employee had been on holidays and he needed another confirmation in our order. Another week passes and our pattern is not available any longer. Now Sept 12 with no further updates and still no liner. Longest 7 weeks and worst company accountability. available. "

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