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5/5

2003-04-26

"I purchased the 5670 from www.powernotebooks.com a little over two weeks ago. I placed an online order on the 7th and received it on the 9th. I wired the money to Powernotebooks and had absolutely no problems. They notified me just as soon as they received the money. And after I received the notebook Donald emailed me to ask if I was satisfied with the 5670.

I emailed Donald, the owner, many questions over a period of one month. He responded to each question promptly.

I got the system w/ the 2.53 P4, 512DDR, dvd/cd-r combo, integrated wireless network card, 15" UXGA w/ Radeon 9000 128MB system, and the dual battery setup. This is an incredible notebook. I pack this system to school w/ me almost everyday.

The UXGA screen is the best LCD I have ever seen on a notebook computer. The viewing angles are incredible. Everyone sitting next to me or standing above me can see the screen perfectly. I've watched Starwars EII and there is no ghosting. I have played Splinter Cell and it plays and looks wonderful. I just completed a 59 page manual in Word and I never had a problem reading the text in 1600x1200 screen resolution.

Five years ago I owned a Sony w/ a Pentium 75, where I worked as a sales rep. I used a Dell Inspiron 7000 then later upgraded to a Dell I8000. This Sager is head and shoulders above anything I have ever used.

I am getting a little over 3 hours on the dual battery when I am type in Word or Excel. Watching a movie is not problem, and I still had ample battery life—approx. 20% left. I would recommend that you purchase the secondary battery if you don't have access to an outlet.

I had a few questions about the Bios setup and Donald referred me to www.sagernotebooks.com and call Ted, Jerry, or Alan to get my question answered. These guys are Powernotbooks personal technical support technicians. So getting prompt support is not a problem.

Powernotebooks is a great online company, Donald is wonderful to work with, and I will definitely order from Powernotebooks in the future. And I will buy more Sager notebooks when the need arises.
"

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5/5

2003-04-26

"Simply it's FANTASTIC!! Beautiful design and so powerful computer ever. High-res screen looks the best ever. Thank you for building such a perfect dream machine. I am in computer graphic area for 9 years, and have been a computer user since. Sager 5670 is really beyond any others."

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5/5

2003-04-24

"Excellent notebook, and excellent service. I will definitely recommend you to my friends and associates. And I will continue to shop with you guys."

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Delivering products damage free
Delivering products on-time
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5/5

2003-04-23

"I was very pleased with the recent purchase of the notebook. The service was great and Donald was very helpfull. I will be purchasing more in the future."

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Is easy to do business with
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Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
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5/5

2003-04-22

"Upon discovering I had a very limited budget for purchasing a laptop I began to search the web for bargains. Comparing prices, features, and service I found powernotebooks continually came to the forefront. I live and work overseas and this company has been very patient to answer all my e-mails immediately. When you cannot simply pick up a phone and call for answers this is extremely important. I've not yet received my laptop but look forward to its arrival this week, April 26, 2003. It will be used for work, home, children's schooling, and just plain fun (It has a DVD player). I will let you know how the computer, a Sager, performs. However, as for powernotebooks, you cannot go wrong if you are looking for a company which responds personally to inquiries rather than sending a 'canned' message."

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5/5

2003-04-22

"What can I say. All email questions were answered promptly and the computer is exactly what I ordered and wanted. Only problem I had was that they didn't take american express. Not a big deal though. Definitely not enough to make me want to buy notebooks from anyone else."

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Is consumer focused
Is committed to quality products and services
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Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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Ease of checking order status
Ease of ordering online
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N/A
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
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Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-04-20

"I'm very pleased with PowerNotebooks.com service.
I don't live in the United States and wanted to buy a notebook computer from them, and have it shipped to my boss who was in Miami at the time, for just a few days.
Donald Stratton, from PowerNoteBooks was extremely helpful and asked my many questions and e-mail very quickly, even during off-hours!! (They check their e-mails from home or something)

Since they won't accept international credit cards (something that many internet places don't do but something has to be done about it!) we agreed on using Western Union.

They mention on their website that they work with bank wire transfers but let me tell you that for many things Western Union is much better.
A wire transfer usually takes from 2 days to a week to arrive. Western Union takes minutes!!
If you're buying anything less than, say, $1700, Wester Union is probably your best bet because if you sum what your bank would charge you plus the $25 that PowerNotebook's bank charges them, it will be at least as much as Western Union plus will take much longer for them to get the money.

In my particular case, had I dont a wire transfer, there was no assurance that they would have gotten the money in time and my boss would have left the US without my computer.

Anyway, in sum I'm very pleased with their customer service. I chose them because I saw other very good reviews on this site.
"

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Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
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Web site being easy to use

5/5

2003-04-15

"The people I dealt with were fantastic, very friendly & helpful. Donald went out of his way to arrange things so I could get my new notebook computer in time for a business trip. Overall, I was very pleased and would not hesitate to recommend them to others."

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Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-04-11

"PowerNotebooks, what can I say, They sell the Best Notebooks on the face of this planet and at the cheapest prices. At First I was a little bit hesitant at purchasing one of the laptops due to the fact that I live in Australia, (an international buyer)but Donald Stratton ensured me that everything would be absolutely fine and that nothing would go wrong with the money transfer or the actual product itself (Notebook).

The Notebook itself. I purchased the latest model they had to offer, being I don't like settling for second best. The NP8887, is an absolute beast of a machine, Has all the latest technology inside, it even puts PC Manufacture Gurus Dell, Toshiba, Compaq and all the others to shame with the technology inside these beasts. What's most surprising is that even though my notebook is far more advanced in every way possible, it's still only a little bit more dearer than the other PC manufacture gurus.

My recommendation for PowerNotebooks.com is defenitally a 10/10 star rating. Be very aware though, there's only a few other online businesses that also sell the same machines as PowerNotebooks.com only their prices are sky high and they don't have good sales representatives like the team at Powernotebooks.com

If anyone wants to email me with any queries about International Buying email me at ****@**** I will be more than happy to tell you of my fabelous exprience from buying from Powernotebook.com

Regards
Jed Martin
"

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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Overall web site
Web site being easy to use
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5/5

2003-04-08

"To date I've always done business with IBM when it came down to laptops because they are just so easy to deal with. But why pay that extra money when you can save a bundle with a quality outfit like PowerNotebooks? Joel patiently helped me get my order together and actually returned emails in a courteous and timely manner. They've got my laptop business from this point on."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-04-08

"I am absolutely satisfied from powernotebooks.com.

Before the buy the Joel Kleppinger answered patiently in all me the questions. Emails were very friendly and our communication was very fast. The directives that me it gave were very explicit and thus the economic transaction were completed fast and without problems.

I was immediately informed for the time of receipt of my payment, the beginning of manufacture of my Notebbok, as well as for a small delay in the manufacture of instrument, due back ordered items. I received my Notebook very fast, well also packed in most excellent situation. All were as they were described before the buy. For a small problem, that I had with the TV tuner, I was addressed in technical support, which me answered immediately and gave solution in my problem.
SAGER NP8887 FORCE is a irreproachable Notebook. It has that it could dream some user for his computer. His 16,1'' screen is really brilliand. The leading processor, the enormous memory and RADEON 9000 really take off the records. DVD-RW, TV tuner, memory stick reader,
MP3 player is certain from the extra facilities of instrument. As long as if I searched I could find Notebook with proportional configuration. And all these in a very reasonable price. In the disadvantages of instrument it should I report the increased weight and the small autonomy of battery, expected however from his possibilities.

All my friends were impressed with my new Notebook and they are ready to order theirs from the powernotebooks.com. I want I thank all team powernotebooks.com, as well as the Joel Kleppinger personally for the irreproachable collaboration and very friendly and fast service. I recommend powernotebooks.com.

Thanks Joel.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
N/A
Resolving problems
Making decisions on their own
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-04-08

"I bought a top of the line notebook and it performs flawlessly. It was shipped within only a couple of days of my ordering it, and both PowerNotebooks.com and Sager, the manufacturer, provided prompt, accurate & coourteous personal service the one time I called with a beginner question. (I needed someone to walk me through installing one of the drivers). I deffinitely will order my next notebook from this company"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-04-04

"I got good services and understanding of my problems. I think it is reasonable to buy from this company as they can serve you best possbile way. In case you do not have an idea how to solve your problem they will help on time!

- Alex Shatrov
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered

5/5

2003-04-03

"Awesome machine for the price. I tried to match up 'name brand' laptops and ended up above $3,500 and still not comparable to the Sagar 8887. I even checked other companies that offer Sagar models and Powernotebooks.com still beat them in price/options. Donald Stratton was a pleasure to deal with. Have recommended his company to several business associates and friends. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-04-03

"The notebook computer I ordered came within a week, nicely packaged with a cool carrying case as well. I have had no problems setting up the notebook and have had no problems with a previous notebook computer purchased from PowerNotebooks.com. You get exactly what it says you are going to get on their web site which has lots of detailed information about their notebook computer offerings and allows you to customize many options when ordering. I have always had an excellent experience with PowerNotebooks.com and would highly recommend them for your next notebook purchase. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use