ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2002-08-18

"I tripped over this Company on eBay. In the UK, we were way behind on P4 laptops, so to find a P4 2.2 in a laptop at such a low price is fantastic. My friends are so envious!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

som
5/5

2002-08-16

"First off, I did a lot of research into what mobile graphics chipset i wanted in a laptop. The radeon mobility 7500 provides the best performance/features of any chipset out there. The nv17 from nvidia is just as fast if not faster at times, but doesn't have the power saving features that the ati M7 has. Moving on to the laptop. I love this PowerPro IV:24. It's basically built by Asus and has an Asus serial number on it. I downloaded updated video drivers straight from asus for this computer and it works flawlessly. The customer support at Powernotebooks.com is awesome. The people are friendly, they don't try to sell you what you don't want, and they'll work hard to get you the product When you want it. I ordered my laptop on a Wednesday and got it on Friday. Afterwards they follow up with emails making sure you are happy with your product and if they can do anything else. One thing else that i want to mention is tech support. If you call after hours, the powernotebooks.com phone number will direct you to a non 800 number for tech support. I use a cell phone with free long distance, so that's no problem. I called them for a bit of advice regarding a video driver upgrade at 11 pm. They got back to me at 11:30 pm with all the information i needed. I would recommend this company to anyone interested in a powerful, well priced, and quality notebook. Make sure to research all the components and see if it is what you want. Things like 256k vs 512k on die cache make a big difference in a laptop, and the people at powernotebooks.com know all about it, so ask them for their advice! I know that sounded like a commercial but for the price i paid, i could not have gotten as much bang for my buck at any other company. These people know computers and they know customer service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-08-15

"Great machine, great price, great customer service. Everything was done very professionally. I would certainly consider powernotebooks first when I am in the market for a new laptop."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-08-15

"Amazing. Amazing. Amazing. Great machine. Great service. Great prices. Hard to believe but true. I bought the powerhouse Sagernote 8880 powered to the max and am pleased like never before. I will buy EVERY future machine from powernotebooks. I hope one day i can thank Donald in person. Buy your computer here in confidence. (BTW: i had mined shipped to Sydney, Australia. Time between placing the order and cabling the fund and delivery to my door was just 6 days!!!!)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall technical support
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-08-15

"Absolutely unbelievable. I was a little sceptical about all the praises powernotebooks receives here, but ordered the notebook (Sager 8880) anyway.

As it turned out, my scepticism was unfounded. Donald Stratton was with me every step answering my questions, concerns etc. When they lowered the price with my order still in progress, I received a refund from them automatically. Powernotebooks customer service is absolutely outstanding.

Now, the most important part - the product. Sager 8880 (Supra? - one with everything maxed) I bought from them is breathtaking.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-08-14

"There was absolutely nothing wrong with this merchant. Great service, prices, correspondence, and they even checked in to see how I was doing with my new computer. I'd recommend them to anybody looking for a notebook."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-08-13

"Excellent service, great quality, fast delivery at a good price, what more could you ask for.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-08-12

"PowerNotebooks delivered on-time with excellent customer service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-08-11

"Donald and his staff are very courteous and professional. Very helpful in my decision on which brand of notebook to buy. With an impending cross country move, Donald ensured that the laptop was shipped to where I would be at that time. To configure a Gateway 600 the same way as the NP8880 I would come close to spending an extra $1000. Thanks for the bonus."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-08-10

"Very prompt, fast communication. Good followup too. I had my system within the time promised, excellent!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-08-09

"These guys are great; powerful notebook, great price, and wonderful service. Highly recommended."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-08-09

"Good clean deal. All promised was delivered. Would buy again from PowerNotebooks.
6 Months later and I have purchased again from Powernotebooks as I stated earlier.
Good advise and pleasent atmosphere for great products, I would buy again from PowerNotebooks.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
N/A
Overall technical support
N/A
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-08-09

"Best computer company I have ever worked with. I love the laptop I purchased. Their support was great as well."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services

5/5

2002-08-08

"I bought a sager 5620 (the same laptop as the alienware 51-m) from PowerNotebooks and it has been perfect. I received the laptop quickly from PowerNotebooks and have had only one minor problem with it, which tech support has been VERY helpful in fixing. The tech support is the best that I've dealt with EVER. Very knowledgable staff and very quick to reply as well. I definitely recommend buying through PowerNotebooks.com."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall technical support
Making decisions on their own
Being easy to reach
Being trustworthy
Resolving problems
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-08-08

"I just purchased a Sager NP 5620 Ultra from Powernotebooks.com. It is an excellent notebook. The build quality is excellent. The customer service at Powernotebooks.com is simply amazing. For anyone that is looking to buy a notebook, Powernotebooks.com is the place to go. It is very evident why Powernotebooks.com has a perfect rating score of 10.00. In the future when I decide to purchase another notebook, I am definitely going to purchase from Powernotebooks.com."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall technical support
N/A
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Web site reliability
Speed of web site
Web site being easy to use