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5/5

2002-09-25

"Fast service. Excellent price. When I had a question about the wire xfer Joel was poliet and had the answers. Laptop shipped before I thought it would, arrived quickly. Will/would order from again, and reccomend to friends and family."

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5/5

2002-09-25

"Excellent service, great prices."

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Delivering products on-time
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5/5

2002-09-24

"PowerNotebooks. The name says it ALL. My first purchase from them was in 2002. Next in 2005. My most recent was 2 weeks ago. The 2005 laptop STILL sells for $1000 on eBay. That's true value. Try that with the el cheapo computers from Wal-Mart.

A FEW other companies offer the same type laptops but ALL are ALOT more expensive. $1000 more at least. I price-shop every time I buy but PowerNotebooks wins without fail.

Add in professional, courteous, ENGLISH SPEAKING support and this company is unbeatable.

Delivery is reasonable and orders can be fast tracked if necessary.

They sell quality laptops for the general public and MONSTER laptops for the professional user or GEEKS like me. My laptop has 6 cores with 12 threads, 12GB RAM, 3 hard drives, a Blu-Ray BURNER and more. When people ask me what I do with it, the answer is simple - "I do ANYTHING I WANT". Video editing, photographic enhancement, gaming...

This is a desktop replacement. I travel and take all the power with me.

Buy from PowerNotebooks or buy second best.
"

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Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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Ability to determine if a product was in-stock real time
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5/5

2002-09-24

"I was using IBM thinkpad quite a long time. And I needed a new notebook (for some reasons, I prefer notebook). I've researched and found powernotebooks and among other companies, their reputation was quite amazing. I decided to try their product.

Joel (one of sales manager) helped me out to reconfigure the settings couple of time and while we were talking he found out that the hard drive was upgraded on their web. he upgraded my hard drive freely.

he promptly answered for all my questions. (w/ 24hrs, if you call you can get help right away)

Even after arrival of the notebook, He was caring for my satisfaction.

I don't know how many big company can have such kind of relationship with customers.

I highly recommend this company to anybody. You can surely rely on this man. I will be happy to buy from them again.

"

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Is committed to quality products and services
Is consumer focused
Is easy to do business with
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Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Making decisions on their own
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Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
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5/5

2002-09-23

"I would definitely recommend these guys if you want the fastest notebooks at the best prices. Fast delivery, great service."

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5/5

2002-09-22

"If you are shopping for a notebook, this is the place to buy from. I priced a lot of brands with an exact configuration of what I wanted, and saved $700 by purchasing the PowerPro IV. I also got better quality components than a "name brand" machine. The quality of the product is excellent and customer service and tech support is the best I have ever found."

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Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
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5/5

2002-09-20

"Excellent service from this company. Everything happened exactly as the salesperson said. I will purchase again from this outfit."

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Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
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Web site being easy to use
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5/5

2002-09-20

"Friendly, Professional, and Prompt"

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Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
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Delivering products damage free
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Ease of ordering online
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5/5

2002-09-19

"I have been very satisfied with this company in all aspects. From service and support to pricing, this site's pretty hard to beat. I recommend that anyone interested in a new laptop computer check out this site.

My requirements in a laptop were pretty specific. At the time when I looked around, I found only a very small number of places offering even *most* of the options I wanted in the same package. Those packages that came closest to my needs cost around $3500-4000 with other companies. I checked out powernotebooks.com and found that they had virtually exactly what I wanted with only a few changes to one of their standard configurations.

Ultimately, I can safely say I saved at least $1500 by ordering through these people. Had I not found them, I probably wouldn't have ordered a laptop from anyone.

It was ResellerRating's perfect 10 rating that got my attention, and I'm glad it did. If you're interested in a laptop, make sure you check them out!!
"

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Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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5/5

2002-09-19

" usually dont do reviews becuase there always seems to be a problem with my orders from Online stores But this is an exception. This has to be the best online store for Notebooks in the World!! You can believe these reviews. The staff was extremely friendly, helpful and quick to respond to any questions I had. My Laptop was shipped in safe packaging and works Great!!. I paid 800-1000 less than I would have for the same features if I did not happen upon their website. The computer seems to be better than any Laptop I have seen in this price range. This company is a class act with great people. Highly reccomended if you are looking for a new High end laptop with great support and great prices for the features offered

thank you again Donald for one of the most pleasant on line purchasing experiences I have ever had.
Chuck Clevell
"

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Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
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5/5

2002-09-17

"Unbelievable!!! Absolutely the most pleasant buying experience I ever had!!! Donald and his staff more than met my expectations and are highly recommended by my wife and I!!! I was shocked to find quick replies to questions and believe me, I had one after another! Donald kept answering them and also would give good recommendations. The guy is a trooper!!! Donald and his staff are very knowledeable and sincerely nice. PowerNotebooks.com really cares about their customers!!! My wife and I will definitely purchase another laptop from PowerNotebooks.com!!! "

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5/5

2002-09-16

"Ordering from this company was a pleasure. I always received answers to my quetions via email or phone. I received my laptop a week plus a day from the time it was ordered. That is a very good turn around time since I live in Kansas and the laptop was shipped UPS ground from CA.

Thanks go out to Janet and Donald for assisting me with the purchase of the laptop.
"

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Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
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5/5

2002-09-13

"When I began my searching for a notebook I thought I knew what I had in mind. I was thinking of purchasing a Compaq business class notebook because they were powerful and very classy looking. I thought that the best you could get for the money would give you a 16 MEG video card and maybe a 1.4 PV processor. I ended up getting directed to PowerNotebooks and I was floored! Not only do they sell notebooks made of the same components as Alienware, but they are 50% or more off the price of Alienware! I ended up getting a Sager 5620 and payed only a bit of $1500 for it. Compared the Compaq I was looking at it is twice as good! 64 MEG Video, 2.0 P4, the list goes on and on. Thanks to Donald at PowerNotebooks! You guys are awesome!"

Detailed Review Benchmark + -
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Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
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5/5

2002-09-12

"I just ordered my SAGER laptop for college. After searching all over for the best price I found it at Powernotebooks. It didn't even take me long to convince my dad becuase he was so impressed with Donald calling right back, emailing to make sure everything was ok, and checking back after we had received it. The customer service was great! Thank you so much!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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5/5

2002-09-12

"This is the second order I've placed with Powernotebooks.com, and I continue to be delighted with their focus on customer service. I can't imagine buying a laptop computer from any other company, and recommend them to all of my friends and colleagues."

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Is committed to quality products and services
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
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