"Very pleased with my laptop! All working good and no problems whatsoever. First time purchasing online and had a wonderful experience. Sales Rep (Donald) was good enough to take the time and chat with me via email to go over some changes with my specification. Will definitely be sticking with PowerNotebooks for my future purchases! Great quality service overall!

Michael"

"I ordered a Sager NP8130 at the beginning of this year, received it quickly, and it's been working fine all year. I had several questions and phone contact before the purchase and one question after the purchase, and the responses were always quick and helpful. I definitely recommend this reseller."

"I purchased a SAGER NP9150, with a Intel i7, and to say the least I would without question purchase another computer again, from PowerNotebooks. Customer Service was Outstanding, and very customer friendly, staff was well engaged (well knowledged) in there product lines..."

"Hello ,

I received my computer and it was in perfect condition ,
All i can say to you is Thank you ..
my dream has come true , and Powernotebooks.com help me to achieve it ,
you guys gained my trust and loyalty forever ..
glad to make business with you ..

dahmi"

"The sellers are direct and kind. They are very helpful when it comes to choosing the specifications of your computer. My laptop was fairly priced and it has a great quality build. Money well spent"

"I ordered an Asus laptop from them and requested several upgrades to the standard configuration. They quoted me something like 3 days to build and 5 days for shipping, yet I received an email the next day saying it had shipped! Three business days after I ordered, I received the laptop and it had all the requested upgrades correctly done.

They have both called me and sent me an email asking if I received the product and am happy with it. Their customer service appears to be well above average. I am very pleased and would definitely order from them in the future."

"I just purchased an Alienware M18X from PowerNotebooks and so far it has worked perfectly.
The service I was provided by this company, mainly through Donald Stratton was exemplary.
Any question I asked (and I asked a lot) was answered within a day (even on saturdays). Donald was very helpful and obviously knows what he is talking about.
Any future laptop purchases I make will be through PowerNotebooks, and I will recommend PowerNotebooks anyone who is after a laptop.
Thanks for your help Donald."

"Great company! After I placed my order, I spoke with a representative and he went over my order, indicating everything was in stock and when it would ship. It actually arrived a day earlier than promised (3 days!). It was very nice speaking to a "live" person and not an automated voice. He noticed my zip code did not match my city (auto fill) and called me right away to confirm where I needed it to go. Extrememly friendly and helpful. Highly recommend this company! If I could give them more than 5 stars, I would."

"Wow, I am so impressed with Powernotebooks and their service. Donald was an incredible assistance to me as he assisted me in selecting the parts for my laptop and ensuring that I had quality rather than more expensive parts with little or no value to me. There was a delay on my expedited shipping due to Dell not getting my order processed quickly and Donald ensured that I was refunded that money ASAP. I recommend them over any other website or company. Fantastic work"

"Great company! I got a bigger, better, and most importantly, cheaper laptop compared to other sites I visited. The staff was always helpful and friendly when I had any questions and replied promptly as well. I was also pleasantly surprised to see that the shipping for my laptop was free, compared to up to $100 elsewhere. I would highly recommend Powernotebooks.com and will be going back when I need another new computer."

"Thank you Abe for putting your best foot forward and getting me my laptop on time and with all the specifications
I asked for. Thank all the members at PowerNoteBooks for me too for an excellent job everything works wonderfully.
I contacted PowerNoteBooks and spoke to Abe they had the last two MSI GT60 ONE laptops left I asked Abe to keep it for me until the payment was processed. he kept my model and the payemnt went through thursday. I needed my laptop MSI GT60 ONE GTX680 configured and delivered by friday 12th October 2012 this was I think wednesday, by thursday the payment was finally processed by the bank. Abe immediatley sent the laptop through to production and it was processed and configured on thursday and shipped and it arrived on friday in Colorado on time. Abe and the team at PowerNoteBooks are really exellent at what they do and I hope to someday purchase another laptop from them.
I highly recommend PowerNoteBooks."

"This is the first time I ordered from PowerNotebooks.com and I have to say I am impressed. Their estimate of the laptop build and delivery was spot on. They told me four weeks and it was delivered 4 wks to the day. Within 1/2 hour of ordering online they called me to verify the order and my configuration. I am an animal photographer and a gaming computer with all that spped and storage was just what I needed for the animal sporting events that I am involved in.

I highly recommend PowerNotebooks.com and I will be ordering my next computer from them."

"Tend to be a power user based on my consulting work which is numerical simulation. I needed a new laptop and Donald Stratton was instrumental in guiding me through the options they offer for customizing ASUS laptops to suite my needs.

I received my order promptly, ahead of schedule and am very happy with what appears to be an incredible PC workhorse I'll be using for the next several years. I am very glad I found PowerNoteBooks.com!"

"I checked out a lot of different websites to buy a new gaming laptop before coming to Power Notebooks. I originally was going to go with xoticpc.com, but after seeing a lot of people having bad experiences with them, I decided against it.

I then came to Reseller Ratings, and noticed that Power Notebooks had a near perfect score, with only 10 1 star reviews. So, after seeing that, and the fact that they had the lowest price out of any website I visited, I went with them.

I knew right away I made the right choice. When I was customizing my computer, I had a question about their "3% cash discount", and the website said to give them a call if I had a question. So I did, fully expecting to get a machine in the beginning, like almost all companies do now. I was floored when, within two rings, I had someone on the other end asking "How can I help you?". I said "you aren't a machine?", and he said "No sir." No machines, no dialing any numbers to get to a department, just instant access to a REAL person.

I placed my order last night, and their website was having trouble processing my order. I gave them a call again and talked with a man named Abe. He took me step-by-step through the computer I wanted, and made sure that I had everything I asked for.

I'll post an update once I actually receive my new computer, but so far I am very pleased with the way Power Notebooks handles their customer service, and I would highly recommend them to anyone looking for a new computer. A++

UPDATE (10/16/12): I just called Power Notebooks to check on the status of my order since they told me when I ordered that it would be ready to ship on Monday 10/15. I was told that it is now ready to ship today 10/16 and I should get an e-mail with my tracking number soon. Very accurate with their shipping estimate =).

UPDATE (10/17/12): I have my tracking number now. UPS says it should be here by next Wednesday (10/24). More later.

UPDATE (10/24/12): YAY IT'S HERE! I haven't gotten a chance to try it out yet, as I had it delivered to where I work. I'll let you guys know in a couple of hours how my tests go. I did unpack it at work though, and I am very happy with the way it was packaged, absolutely nothing was rattling around. It came doubled boxed for added protection as well.

UPDATE (10/25/12): Got to try out a few things last night. A few things:

1) The S-Bar that comes with the laptop is crap (it's an Object Dock like program at the top of the desktop screen). I'd imagine it works like Object Dock, where you can put desktop shortcuts onto it so that your desktop screen is cleaner. It has a slot for "Programs", so I thought this was the case. However, there is absolutely NO documentation anywhere from MSI (I have a PowerPro notebook but it's an MSI reshell) saying how to actually use it, and you can't just drag the shortcuts onto it like you can with Object Dock. I called Power Notebooks support, and the gentleman I talked to couldn't figure it out either. He told me how to set the P1 key (which is a quick launch button on the laptop, which is useful), but nothing about how to actually get the S-Bar thing to work. So, I uninstalled it and got Object Dock. I can't really fault Power Notebooks for that, since it was an MSI program, but I would have thought that if a program comes pre-installed on a new PowerPro laptop that the tech support people would know how to use it. And the gentleman I talked to clearly did not.

2) Everything else seems to be running great so far, except that Guild Wars 2 cannot recognize my 680M card, so it sets the graphics really low. But I'm not worried about that yet, because I downloaded the updated drivers right before that, and I didn't restart my computer. When I exited GW2, I tried to go into the NVIDIA control panel, and it said I didn't have the 680M card installed. I restarted the computer after that, and the control panel worked again after that. I couldn't try GW2 again though, so I will have to give another update later on tonight when I can actually try it out again.

3) I called Power Notebooks Support yesterday to ask them about the extra parts that came with my computer. The ziplock bags they came in opened up during shipping (the only thing "bad" that happened during shipping), so I had to make sure that all the parts I was supposed to have come with it came with it, and didn't get accidentally thrown away by me. I spoke with Donald, and he said to send him a picture of the stuff I did have, which I did. He responded to me today through e-mail, saying that everything was in order and that I didn't lose anything. I greatly appreciate the timely response I got from Donald.

UPDATE 10/26/12: I spoke with Abe last night, and got all my problems fixed. I was right about my video card. Once I restarted my computer, it worked, and the graphics are beautiful. The S-Bar, according to Abe's "no BS assessment" as he put it, is in fact crap. He recommended if I wanted something similar to Object Dock, I could upgrade to Windows 8, since the Metro Interface allows you to do that. But I think I'll wait a little bit before I do that and see what the reviews for Windows 8 are. Besides, I can just spend the $15 dollars to upgrade to Windows 8 through Microsoft if I want to.

This will probably be my last update. All in all, I am very happy with the service I got from Power Notebooks. The fact that Abe said I could call him up directly at the sales number, and not the tech support number, was great, and they have done everything possible to make sure I was happy, including sending me an e-mail asking if I liked my new computer. If you are looking for a great gaming laptop, go with Power Notebooks. I promise you won't regret it. "

"100% satisfied with this website. They keep in touch VERY well. Donald assisted me and made me very comfortable while I was waiting for my PC. Specs I chose are all correct, and so far no problems! :)"