"Hello! I just wanted to let you know how fantastic Zoltan in technical support is! He was definitely an expert at what he does, helping us with computer problems and quite a magician too! I was having various problems and let him tap into my computer and wow he fixed everything while I sat there and watched. My internet settings were messed up and some other things too. He was totally efficient, pleasant and absolutely wonderful helping me get up and running great! What a super fantastic guy he is. You are very lucky to have an employee in your technical support division who is extremely qualified to do the best job possible! What a pleasure to work with him. He is a great guy! Thank you Zoltan!!!!!!!"

"Without question this is one of the best companies I have done business. I spoke with the Abe a number of times to times to create the perfect laptop for my business. I always got right through and was treated like family. At the end of this process I was shipped a machine that I would put up against big name company out there.

Andrew
"

"Let me just say these folks over PowerNotebooks.com are great. They are a dying breed of companies out there that actually know how to handle an online purchase experience with their customers. They were so genuine and helpful I thought it was act at one time. However, it was not. They are knowledgeable about the products they sell, build and customize and are always around to answer any questions you may have.

As a very savvy tech person they were not yanking my chain and pushing sales pitches to buy stuff or add stuff I did not need like most other companies do. I purchased a ASUS G75VW-RS72 Republic of Gamers Laptop with a few custom options of my choosing. I got it shipped and delivered as promised and the machine works great.

Great machine for gaming and getting my work done too obviously.

Again thanks Abe and the folks over at PowerNotebooks.com I will definitely recommend folks who are shopping around for PCs to give you folks a shot. ;)
"

"These guys did an awesome job. Thanks for responding quickly and being so helpful guiding me through the process. I will highly recommend Power Notebooks to my friends and colleagues.

I got the Sager laptop just as ordered and in good time. Much appreciation for a frustration free purchasing process. My daughter (who is off back to Stanford this fall with her new Sager gaming laptop) is so excited. I bought myself a PS3 yesterday and she was only slightly jealous due to her new gaming laptop, that is affordable . The Best.
"

"In July 2012, I decided I wanted a customized Asus G75VW-RS72 Gaming Laptop with a half-gig solid-state primary drive, a backup 3/4 gig internal hard disc drive (no RAID), higher-than-standard-quality LED-backlit LCD display, an upgraded CPU (Intel Core i7-3820QM 2.7 GHz, 16 megs of Kingston 1600 MHz RAM, and an upgrade to Windows 7 Professional. I also wanted heat-dissipating compound applied to the CPU and the 3-gig nVidea GeForce GTX 670M GPU (the GPU is standard on this Asus laptop).

I could have bought the ASUS in a stock configuration, ripped it apart, and put in my own components. If I had done so, I'd have paid more than I paid to have a reseller do the job for me. The only question left to answer was, would the reseller I chose do a good job of it?

PowerNoteBooks.com did a good job of it. They did the customization on the schedule they promised, and my laptop shipped and was delivered on time. The laptop arrived in excellent condition and worked right out of the box, all needed software and drivers installed. Since I upgraded the CPU, they applied Diamond cooling compound to the CPU and GPU at no extra charge. I had upgraded Windows, so they threw in a no-bloatware clean install and included all of the disks (not just Windows recovery discs). Throughout, they kept me informed via e-mail. Stock components are covered by the ASUS warranty; everything the reseller added they will cover with their own warranty. It could have been a bit confusing as to whom to turn to for resolving a problem, but PowerNotebooks.com sent *very* clear warranty instructions and promised to answer questions as needed.

There were no dead pixels in the display.

I was amazed at how quiet the secondary hard disc drive sold to me by PowerNotebooks.com is. The laptop produces very little noise.

I haven't yet run into any warranty issues.

Bottom line: PowerNotebooks.com did what I asked them to do, and they did it well, on time, at a fair price. Regarding price, I didn't find any customizers who would charge less.

I'm very satisfied with my purchase."

"PowerNotebooks.com was terrific. They were extremely fast and were quick to respond to questions. Shipping was fast and they kept me updated each step of the way, letting me know what the status was and where the computer was at all times. I'm very happy with the computer and with PowerNotebooks."

"My laptop arrived exactly as i wanted it with no issues. They called to make sure everything was okay with the order, then called again to ensure that it arrived on the date I needed it. Probably the best customer service I have ever experienced. "

"I found PowerNotebooks.com when I was searching for a good place to customize a laptop for gaming. At first, I was skeptical because I wasn't able to find a bad review. It seemed to good to be true. Any reservations I had were proven unfounded by my experience. I checked out their easy to use website and sent an e-mail asking about shipping. As it was the middle of the night, I didn't expect a response for some time, however, within minutes I received a response. This pattern continued as I e-mailed back and forth with Donald. There was never a time of day I didn't hear back quickly. I'm beginning to wonder if he sleeps. I customized and submitted an order, which I payed over the phone in a quick and painless process. They were unable to ship the day they had planned for, but were very apologetic and helpful. Going so far as to immediately call me and ask if it was alright if it arrived a day late. My laptop came as planned and soon after I received an e-mail asking about my experience. My laptop came out surprisingly cheap for the specifications; no outlandish up-charges there! The website was simple to use and had an unmatched level of options for customization. My laptop works perfectly, and is everything I had hoped for. Overall, the best customer service I've ever had. Hopefully, I won't need another computer for several years, but if I do, I will definitely be returning to PowerNotebooks.com "

"Donald was very knowledgeable and helpful. He looked for ways to save me money while still getting me the performance and functionality I wanted. He didn't try to sell me anything that I didn't need. The computer works great and the price was the best for what I got. For the price, no other computer I could find could come close. I looked at Toshiba, HP, and Dell but none of them measured up for the price. I'm glad I made the choice to go with PowerNotebooks.com."

"I have nothing but good things to say about my experience with PowerNotebooks. I heard about it from a friend I met while gaming, and while their website isn't as polished as some other reseller's websites, they more than make up for it with their customer service. Abe Barnett was the gentleman who helped me get my computer, and he was always willing to promptly answer any questions I had. Their prices are very competitive and their customer service is second to none. When sager added another promotion that would have saved me some money, they let me add a component and refunded the difference. I highly recommend this company to anyone looking for a solid gaming laptop."

"I bought this customized laptop for my son who is going to college this week. He loves this computer and told me that no matter how hard he runs the computer, he can't get the temperature to rise to 140. His old one easily goes up to above 190. He can play games at highest graphics setting w/ 50 frame per second (twice as fast as movie mode). He also got an extra messenger bag he wasn't expected. Overall he is very happy this this computer."

"I recently purchased a Sager laptop to PowerNotebooks, and would highly recommend them to anyone looking to buy one of their products. Leaving the Mac world, I was a little intimidated by researching my PC options, and once I found Sager, it was a whole other world to find a seller.

Once I had decided on PowerNotebooks, I sent them an inquiry email looking for details on discounts, to which they promptly replied (very fast response on all my email dealings). When I was ready to order, their online system was fairly straightforward, and their 3% Cash Discount was fantastic. What blew me away however, was what happened after the sale. A few days after I had ordered it, Sager released a "Back to School Sale". I figured that's just what you get in the computer world, you're going to be quickly outdated ... but Donald emailed me almost right when it came out, and made sure I got my freebie upgrades. I was ecstatic! If it wasn't for the diligence of these guys, I wouldn't have the incredible upgraded comp that I got.

I hope I never any problems with my laptop, but I've heard great things from them in terms of support (one of the reasons I chose them), and if their communication pattern holds true, I know it will be just as pleasant as an experience.

Buy from them, they're great!!"

"Z was a pleasure to work with. He took the time to understand my issue and get my PC in working order.

After the many "hoops" I had to jump through just to get my laptop fixed, I feel like if I had talked to Z in the first place the issue would not have been so bad!

Also, they have a great sales team who makes sure the customer gets what they want!"

"I am a business owner and professional futures trader. I have purchased 2 laptops from PowerNotebooks over the past few years. They are, by far, the best company I have ever done business with in terms of quality products, customer service and technical support. Before making my purchase, I did extensive research and found that PowerNotebooks uses higher-grade components in their computers than I could find in off-the-shelf, brand names. You get what you pay for, and the service and the on-going support from the PowerNotebooks team is priceless. My income depends on having a computer that works all the time, with no glitches. I wouldn't think of buying a laptop from anyone but PowerNotebooks."

"I am really liking this Pc...It looks good and the keyboard is comfortable, screen clear and huge and not to mention the power!Awesome!!!"