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Verified
5/5

2012-10-09

"Powernotebooks.com is the best place you could ever buy a stock laptop or a fully customized one. They are extremely helpful and know what they are talking about. They will spend the time finding out what you will be using you laptop for and help to design your laptop around that. They wont just suggest the most expensive components like most other companies will. The most expensive parts are not always the best anyhow. They will suggest what you need and will even talk you out of going overboard if not needed to save you money. I know a fair amount about computers but learned a lot just talking to Donald as he helped me build my laptop. I ended up with an amazing laptop at an awesome price. Their customer service is wonderful, they really seem to care about you as a customer unlike most other companies who just want your money. They made a customer for life, I already bought two laptops from them due to my first one getting stolen. I learned new things about computers with each build. BUY BUY BUY from them. You will be happy."

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Verified
5/5

2012-10-08

"Very Good. The sales representative(Donald) is nice and thoughtful and he responses fast. If I'm buying a gaming machine next time, PowerNotebooks will be my first choice."

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Verified
5/5

2012-10-06

"PowerNotebooks has a selection of quality products and their customer service is definitely one of the best out there! My order was quickly assembled and shipped and it all came in in perfect condition. I'll definitely shop there again in the future."

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Verified
5/5

2012-10-02

"My first time purchasing a laptop online turned out to be a pleasant experience doing business with PowerNotebooks.com. Their email repsonse was always fast and informative. Shipping was ontime as scheduled. Overall I truly appreicate their professional customer service. I will go back to PowerNotebooks.com for my future purchase."

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Verified
5/5

2012-09-26

"I ordered an alienware m17x r4 from powernotebooks.com and had a courier deliver it in asia. Even though Dell delayed the delivery (powernotebooks can only wait for Dell), the wait was worth it as Donald and his awesome crew ran burn-in testing to ensure that my laptop was running great when it reached me. Second time buyer from them and I have already referred them to my peers because of their quality of service."

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Verified
5/5

2012-09-26

"My experience with Power notebooks was one of my best experiences with online ordering. I like the idea that I was able to custom build my laptop over the phone with representative Donald Stratton.
He was a big help and had the patience to help me choose and plan out a few different models. He would explain the different components. I would defiantly buy from power notebooks again and I recommend
them to anyone that want a quality product and excellent customer service.
"

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Verified
5/5

2012-09-22

"I'm super happy with my laptop, and really pleased with the service from PowerNotebooks.com. From the start, I received a call to confirm that I had made the order, and not someone who may have stolen my credit card. Then I received an email from the guy who was going to put my computer together. I later received an email letting me know it was finished and being shipped. Then I received the tracking code. The last email was to ask if I was happy with the order. Indeed. While this may sound like a lot of emails, it assured me this company was keeping track of everything, and I had people to contact. I made my order on Wed and received my laptop on Friday!

The laptop is smokin' fast. The keyboard has much better feel than those I've owned in the past, plus it has a numeric pad, which I've never had on laptops. The touch pad is awesome! My Dell touchpad caused my cursor to jump around because of placement. Applications that are normally slow are running super fast!

Great service and great notebook. I'm highly recommend PowerNotebooks!
"

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Verified
5/5

2012-09-21

"Very impressed. To keep it simple,
- Great product (Sager NP6165)
- Very low cost
- Sales support was extremely helpful
- No damage during shipping

Rating: 12/10
"

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Verified
5/5

2012-09-17

"I just purchased my second PowerPro Notebook computer from PowerNotebooks.com. I would have purchased a second computer from them sooner, but the first one served me very well through 5 years of daily use. I purchased a PowerPro, rather than a stock MSI, because the PowerPro is essentially the same machine, but I preferred PowerNotebooks' 3 year warranty and expert tech support to MSI's support. I have found all of PowerNotebooks' staff to be extremely helpful, promptly responding to phone and email inquiries, both regarding purchase and tech support. Tech support really talks to you, finding out your skill level as a user and guiding you through the solutions of problems, rather than reading off of a script. Mr. Stratton was very helpful in guiding me through the process of selecting a computer, finding out what my requirements were and making suggestions tailored to my priorities. What has been most important to me in my relationship with PowerNotebooks is their credibility: they have kept their word about all aspects of purchasing and supporting my computer, and it was my confidence in them that led me to purchase my new computer from them."

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Verified
5/5

2012-09-14

"I am very pleased with my computer. The laptop came with the exact specs I wanted. Their selection was great,lots of diversity, from high to low rate specs. I was able to find what I wanted at a price that was lowed than the average market rate and the shipping was well handled too."

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Verified
5/5

2012-09-07

"I ordered a Sager NP9130 and despite having some scheduling issues, the laptop got to me in my time frame without a hitch. Donald personally worked with me the whole way to make sure my order was made exactly to my approval. They were very professional and the laptop is amazing. If you need a solid laptop at amazing prices, these are the ones you're looking for."

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Verified
5/5

2012-09-06

"Amazing experience again and very happy to go back and purchase from PowerNotebooks.com and special thanks to all the staff members specially (Donald S.).

I will absolutely purchase my third laptop from you guys very soon ;-) and i will refer people.

OVERALL satisfaction is no doubt A1
"

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Verified
5/5

2012-09-05

"I've been doing business with Donald and Charlotte since early 2004. This is actually my third laptop from PowerNotebooks.com, and I couldn't be happier. I initially had a different model in mind, but Donald helped me choose a laptop that had all the features I had asked for and was LESS expensive. I had made a few changes to the configuration during production, and PowerNotebooks was accommodating and patient. They even called me before putting it on the UPS truck because earlier I had passingly mentioned that I may want to expedite the shipping. I'm glad they did because I had forgot to call them back about it, and my wife needed it in two days for a school project. After a few minutes with Nita we had the shipping changed, paid for and on the truck. They saved my skin, and my wife's grade. Thank you for the excellent work, my wife's new PowerPro is exceeding our expectations."

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Verified
5/5

2012-09-03

"I ordered a PowerPro notebook for my son's college work.
My son is starting engineering school and is an avid on-line gamer as well.
We decided on a Windows based notebook, and Powernotebooks had all the customization you could want.
We decided on a nice Powerpro based on the newest IvyBrigde CPU and also the newest nvidia GTX680 discrete graphics.
We worked with Abe Barnett at Powernotebooks. He was great. We had a time crunch, and it was made a little more crazy by the fact that the components had just been released to builders as we made the order.
Abe kept me in the loop the whole way. He called me when the laptop was finished and ready to ship.
We ended up being one day late and my son was on his way to school. No problem, Abe had the shipping re-routed to my relatives who live 20 minutes from my son's campus.
My son is delighted with the laptop.

I have to say Powernotebooks was a breeze to work with, all my questions were answered knowlegably, and the system was comparatively cheaper than other builders for the components and needs we had.
They are personel, pleasant, quick and true to their word.
Abe was really easy to work with and he called me several times during the build.
You will not find a better builder for your laptop needs. Great service, great pricing, custom built to your needs using the most up to date components.

highly recommended.
"

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Verified
5/5

2012-09-01

"It was a very good price, and I got exactly what I ordered.
It came quickly, and arrived on time.
They were available the one time I called for information.
"

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