"Excellent customer service. One of the best if not THE best I've ever had. Above and beyond! I recommend them 110%!"
"I've bought two laptops here in the lat year and I'm very pleased with their service. They replied back on time and even called me for a follow up after I got my machine."
"A reliable notebook reseller that will accommodate your computing needs at the lowest prices possible. Don't let the flashy web layout and jaw-dropping low prices lead you to skepticism of any sort. Powernotebooks.com is a reputable notebook reseller that markets themselves on customer satisfaction. They will ensure that their customers are satisfied!"
"Had a Dell XPS and had nothing but problems, even after a swap out. Decided enough was enough and got a refund. Went to Powernotebooks, talked with Donald Stratton who answered my concerns and placed my order on the 16th and very surprised I got it on the 22nd! Arrived well packed and works and looks awesome! The specs I got for the price I paid was awesome! never expected to get so much more compaired to Dell, Toshiba, Sony etc. I researched the net for days and finally realized "Powernotebooks" just can not be beat! Best part...got an AMERICAN on the phone after two rings! No foriegn sales reps or foriegn tech support! I bought the Sager NP8150 based on quality etc and to this day am very happy. Don't go the route I went and waste time with others only to find out you should have called powernotebooks and got it sooner and better!"
"Good and fast service. The item arrived much earlier than I even anticipated. The Sales Rep (Donald) kept me posted on everything that was happening. I will be recommending it to my friends and co-workers."
"In the market for a high end, HIGH QUALITY, laptop?? Look no further than Powernotebooks.com. I recenty purchased an ASUS G74SX-A1 from them and this machine is a BEAST!! It is far and away the best computer I have ever owned! The quick service and personal attention I received when placing my order was a pleasant surprise. Most on-line retailers are just anonymous e-stores you visit to place an order and then you sit back and wait for your order to arrive. This is NOT so with PowerNotebooks.com. I personally spoke with Donald on the phone and received several emails from him advising me on every step of the process from creating my order, building the machine, and finally shipping. PowerNotebooks.com is THE place to go for your notebook needs. YOU WILL NOT BE DISAPPOINTED!!"
"On the advise of a friend who 12 years later still remembered the good service he got, I ordered a Sager Laptop from PowerNotebooks. I have to say that I received the best service I have ever gotten from an internet vendor. They were frantastic all the way from Charlotte to Donald and everyone in between. I highly recommend this vendor. For price and service beyond the ordinary. Thanks guys for everything. I will be giving you a call when I am ready for another laptop and telling all my friends about you!! "
"I have been shopping at PowerNotebooks.com for over 5 years now, and I have always been happy with the results. When customizing a computer, the recommendations have often saved me money, i.e. "100 MHz isn't worth $200."
I've been treated well, the products perform solidly, and the staff asks about my children by name. I don't get that kind of service at my local grocery store. PNB rocks!"
"This was my first time ordering a computer from a third-party reseller. My experience was a bit different from what I was expecting.
When I first placed my order for my Asus G74SX-3DE, I used a different vendor. Honestly, that was a mistake. The other vendor had the computer under pre-order status for what seemed like an eternity, so I swiched vendors and chose PowerNotebooks.com.
I was relieved to see that PowerNotebooks.com had the G74SX-3DE in stock. In addition, my customized version was slightly more affordable with PowerNotebooks.com than with the other vendor. I immediately ordered the computer.
After ordering the computer, I had some trouble with my PayPal account. Despite the delay that I was causing, Donald Stratton remained patient with me. During the period in which I was experiencing difficulties with my PayPal account, I saw that the G74SX-3DE had received a new array of processors. I contacted Mr. Stratton and he immediately updated my order. About a week later, I received a notification that my order had been sent to the production department. I was pleased. The following week, I was notified that the computer had shipped. I now have my computer and it is incredible! I would like to thank everyone at PowerNotebooks.com for everything!"
"The laptop I purchased was a PowerPro R 11:36 Gaming Laptop.
I received my laptop very quickly once it was shipped, it only took a little over a week to arrive which was very quick considering I live all the way in the middle of the Atlantic Ocean (Bermuda). It handles anything I throw at it, being able to handle most games on their highest graphical settings with little stuttering, though it has a little with recently released games (Deus Ex: Human Revolution runs a little slow on full (25fps, not completely smooth), I'm worried about what Battlefield 3 will be like). For the price I paid ($1469 - very cheap compared to anywhere else, and I checked EVERYWHERE) it's specs are pretty crazy: NVIDIA GeForce GTX 560M, 12GB RAM and 2.00GHZ i7. For anyone wondering how long PowerNotebooks builds take, it took about 2 weeks for my laptop. The one - and I'm sorry to have to say something bad about the laptop - problem I have with the laptop is when it has a large strain (GTAIV iCEnhancer....actually most modern games set to highest settings; though older games like COD4 run OK) the fans will make A LOT OF NOISE. I mean a lot; you can almost hear it through a closed door (almost). However this may be due to some problem with my build, as it seems to have gotten worse over time. Other than this, it's perfect. I would definitely recommend PowerNotebooks to anyone looking for a gaming laptop, or any custom built laptop for that matter."
"Outstanding customer service. Great sales staff. Preordered a PowerPro 12:17, which came out earlier than expected and promptly built. Works great. Thanks!"
"I received my MSI from PowerNotebooks 09/14 /11 and when I picked it up from the post office i was so excited that I could'nt wait to get home to test it out,I spent months trying to figure out which computer to buy, until I came across MSI from PowerNotebooks and they had everything that I was looking for, so I configured it and then called donald and we went from there. I'm very very pleased with my MSI GT780 its the best, more then I expected, I love it......"
"After doing about 2 months worth of research on what computer i wanted to buy, i had to choose who to get it from. I used this website, along with the BBB, and a few of my laptob forum websites. I chose powernotebooks. Answering the phones there was amazingly fast. I got my computer shipped i think i twas two buisness days after placing my order and paying. Im not really sure what else to say lol. You get what you pay for, i recommend to all people buying for the first time, Do the research dont just go buy from the cheapest vendor. Remember the golden rule, You get what you pay for."
"PowerNotesbooks.com met or excelled expectations in every way. The site was intuitive and streamlined. My order was processed quickly and arrived quickly, too. And Donald Stratton, the customer service representative that I worked with, was friendly, professional, and helpful. Overall, it was an easy, pleasing experience."
"Felt disappointed by the computer I got because th graphics card was crashing so I called in and was shipping it back for a full refund that same day. Customer service is as if it were your friend were working for powernotebooks, you receive calls and emails all the time - awesome. New computer just came and its fast sleek and exactly what i wanted. great service great products, will do business again."