"A week before Thanksgiving I decided to get a new laptop and PowerNotebooks said they could get it to me in time. I was concerned because 2 other vendors said it was not possible and I was leaving the country on Sunday (after Thanksgiving). I got it on Tuesday (one day to spare) and lived happily ever after."

"Absolutely amazing reseller. dealt with all my questions, changes, modifications and requests quickly, professionally, and with great understanding (i made many changes after the order confirmation and they were very helpful). the order shipped on time, arrived fast, and in perfect condition."

"First of all let me say I was very satisfied with my Laptop (MSI GT780DX-215 Customized)It had the feature that I wanted @ a very reasonable price. The Customer service from the people at PowerNotebooks.com is very good, no strike that ... it was excellent! Donald Straton and Michelle make the buying process seem like its their chief goal ...which is very rare in this day and age (its an inconvenience for most business to sell you something...weird!!!). They made sure that no matter what the challenge they we up to the task. I'm Grateful to have met them and know I will be doing business with them in the future.

Johnnie

PS I you want great products from People that make sure you're satisfied you can go to no better place!"

"I highly recommend PowerNotebooks.com to anyone looking for a new laptop. This is my second order with them. They have outstanding customer service and support. Their prices are amazing. They do not even compare to the "big names" prices. The available specs for the machines they sell are the most current they can be. My 4 year old laptop still plays new games at max settings.

If you are in the market for a new laptop check these guys out!

Jan 2013 Update:
I have completed my third purchase from PowerNotebooks.com. They continue to provide excellent customer service and offer great prices. Since my last review I know of at least 5 of my friends/coworkers that have purchased Sager laptops from PowerNotebooks.com and have all had the same experience I have. I would still highly recommend purchasing your new laptop through them."

"Excellent customer service. They go above and beyond in making sure that all your questions are answered to your satisfaction. The Sager I had ordered arrived on time configured exactly to my specifications. It is a fast machine and I am loving it!"

"Overall very decent prices and good products
Really nice, helpful and caring (!) service personnel
"

"Powernotebooks.com's service is simply fantastic. The staff is very patient and swift at responding my questions. They helped me arrange my latest purchase of a nice gaming laptop and shipped it to a third party address upon my request.

The laptop is packed in double box and arrived my place after going half way around the world (I live in Singapore) in good shape.

I'd highly recommend powernotebooks.com for any gamer when it comes to gaming laptop. The price is simply unbeatable.

Thanks Donald. It's a real pleasure buying from you guys."

"Donald and the team at Power Notebooks are a great boutique notebook builder. The Power Pro R notebook they assembled for me is excellent as is their customer service at all levels- phone/reception, sales and support. Donald is very active in the notebook forums which was a big help when I was researching possible notebooks. My order took about 2 1/2 weeks from placement to delivery. The notebook was double-boxed and arrived in good condition. You wouldn't have been able to tell that they had opened the case, swapped parts including the CPU, and did testing & burn-in-- there wasn't so much as a fingerprint on it."

"PowerNotebooks is a great place to order a laptop from! i had an issue with my shipment being delayed, which was my fault and they remained in contact with me through the entire process, making there was nothing they could do. i have never experienced customer service like this before! especially on the internet. they are friendly and knowledgable. Thank you!"

"My story's the same as almost everyone else's: I shopped around and found that what it really came down to was service, price, and reputation, and it therefore really didn't take much to settle on PowerNotebooks. I hesitated at first to write a review, since I don't have much to add to what has been said; PowerNotebooks is simply an excellent company in all regards.

I had wished to add an SSD that the company did not offer as well as upgrading my RAM myself since I found an excellent price on NewEgg for both items, but had questions regarding upgrading the product myself. Mr. Stratton answered my questions succinctly without so much as a hint that I ought to simply upgrade my order, which is not news to those who have read previous reviews, but which simply must be restated because it speaks volumes of both Mr. Stratton and the company as a whole. I was told the order would ship in 7-10 business days and was surprised when it arrived on the tenth business day, impeccably packaged and in pristine condition.

To put it simply, I can't imagine buying from another company in the future."

"I have to tell you how I found out about this website. I was researching for an Alienware, then read about the ASUS. Looked it up on YouTube, and found the MSI vs ASUS shootout. I asked where I could buy one of these computers, someone was kind enough to direct me within an hour on there and I came to the site. I called a few months ago while still shopping, everyone was nice. When I got closer to my purchase every time I called, someone was able to answer all my questions. They are fast, knowledgeable, courteous and go the extra mile by even helping with my rebate forms! I would recommend them to anyone. Cannot say how happy I was to do business with them. Donald Stratton and Michelle were the two I spoke with the most. Wonderful people!!"

"I can not think of enough positive things to say about PowerNotebooks. Amazing customer service. Pleasant and friendly, and helpful at every turn. I bought the 12R gaming notebook, and I am very impressed. It's very powerful, and the styling is fantastic. This is my first laptop, and the first computer that I trusted someone else to build for me. I couldn't be happier. Thanks so much PowerNotebooks."

"Powernotebooks is more than customizing computer/laptop website and not just that, they've provided me an excellent and fast service and their live supports were very helpful. I'm 100% satisfied with my customized laptop.

I live outside U.S and still got my laptop from them and payed via Western Union since my credit card wasn't issued from U.S."

"Great product and fantastic customer service!"

"Hi guys!I just wanna tell u guys that Powernotebookes.com is great! I purchased MSI GT780DX few days ago, I have compared many websites this is cheapest website i could find. Also, the customer service is very good, because Donald had gave me some suggestion that best solution to build my laptop, saved some money too! The only disappointment is that after i receive my laptop, there are very few little scratch on my touch pad, its not big deal for me, not very easy to notice either. For the improvement which powernotebooks.com should make is that, first, they should send a email as long as the ship out the laptop, because in my case i actually got my email / tracking # after laptop ship out 2 days later. Second thing is that powernotebooks should make more videos on youtube to be more popular, to let more people to know that there is a better place to purchase their dreaming laptops. Overall, i feel very happy of my purchase."