"I have dealt with Powernotebooks.com for many years now and I am a repeat customer. The customer service is outstanding and the products are great. I have owned two different custom built laptops and the quality and performance is top notch. The customer service provided is something you do not see anymore, especially in the computer industry. Their service is a throwback to the "good ole days" as you get 24/7 support and you actually get to talk directly to the people who built your computer. It's domestic service as well which is something rare in todays world. Ordering was great as well as Donald took manyhours out of his own day to make sure I got exactly what I wanted and more importantly, needed. I will always be a Powernotebooks.com customer."
"I orders a custom modified ASUS G73JW-3DE from PowerNotebooks.com with a 3-week delivery window in which I would be back in the US prior to my next overseas business trip. PowerNotebooks.com was able to take my order and customize the ASUS G73JW-3DE and get it to me in 2 weeks of which 1 week was ground shipping. No other company I talked to could ship me a custom order in less than a Month and PowerNotebooks.com shipped in less than a week. This allowed me to replace a damaged computer with a custom one and load all my engineering software prior to my next business trip. I would defiantly use PowerNotebooks.com again for future purchases.
As far as the hardware goes the ASUS G73JW-3DE computer works great. It boots reasonably fast with the OCZ-Vertex2 SSD installed even though I added a lot of overhead programs running in the background. The 120 Hz Screen is bright and glare free and is working great with my cad package SolidWorks 2011 even with GeForce video card instead of a certified Quadro video card. The i7 840QM runs my old mathematical analysis programs in a virtual XP computer window as fast as my old XP desktop possibly faster. Running a virtual XP computer was one of the reasons for the Windows 7 64 Professional and on this hardware it works great. Adding the extra 16 GB of ram has helped both the Cad program and my photo editing and with the fan configuration the laptop is cool and quiet even under the demanding load of these programs.
1 ASUS G73JW-3DE Gaming Laptop - $3,397.00
17.3" FHD (1920x1080) Ultra Bright LED MATTE 120Hz 3D Ready Screen + 3D Vision Glasses
ASUS 30 Day Zero Bright Dot Guarantee
nVIDIA GeForce GTX 460M 192bit w/1.5GB GDDR5
Intel® Core™ i7-840QM (1.86~3.2GHz, 45W) w/8M Cache - 4 Cores, 8 Threads
IC Diamond Thermal Compound - CPU + GPU FREE - ONLY with CPU Upgrade
16GB (4 SODIMMS) DDR3/1333 Memory
OCZ Vertex 2 240GB SATA II Sandforce Solid-State Drive (275Mb/s Sequential Write)
500GB SATA II 3GB/s 7,200 RPM Hard Drive - Seagate XT NCQ Hybrid w/4GB SSD
6x Blu-Ray Read-Write/8x Super Multi Combo Drive
Internal 8-in-1 Card Reader: MMC/SD/Mini-SD/XD/Memory Stick/MS Pro/MS Duo/MS Pro Duo
Built-in 802.11a/g/n WiFi Card
Built-in Bluetooth Wireless 2.0+EDR
Smart Li-ion Battery 8-Cell
Windows 7 Professional - 64-Bit Pre-installed w/OEM Recovery DVD + Drivers & Utilites CD
Full Range Auto Switching AC Adapter
ASUS Gaming Mouse
ASUS Gaming Backpack
Global Two Year Warranty + 1 Year ADP + 24/7 ASUS Support
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"Never, not in thirty years of working with computers, have I ever seen a company this responsive to its customers. I had plenty of questions before purchase and they were all answered by the inimitable Donald Stratton. The delivery went as smooth as a baby's bottom. Net result? Very happy customer. Will return for certain. Look no further denizens of the Web, you have found your notebook computer source."
"The employees of PowerNotebooks.com are truly dedicated to providing friendly, competent and responsive service. As a customer, I haven't been treated so well since my days in Japan. PowerNotebooks.com has my business for the foreseeable future."
"PowerNotebooks build me a rocket. I'm so impressed by my new laptop and it's capability. They took a regular Asus G53j-3d and updated the memory to 12 GB and added a solid state drive with a secondary 7200 RPM 650GB and this thing screams and could run multiple virtual servers at the same time without missing a beat, wow.
Very impressed with the quality of work and 3D is amazing on this thing, I wish I could carry around a 17 inch but that would look ridiculous at clients site.
Thank you Donald."
"I purchased a notebook for my wife during the Intel Sandy Bridge disaster.
This meant the Intel had put a recall on parts of the laptop I had just ordered a few days before.
Powernotebooks were very quick to notify me of the issue and make me aware of the options I had.
I decided on changing my order to a new laptop, powernotebooks did this without any problems.
My new laptop was delivered as promised.
I would highly recommend powernotebooks to my friends and family."
"I have very much enjoyed my purchase from PowerNotebooks.com!
Easy to work with, great price, and I'm very pleased with my new Asus laptop."
"First off, this review is long because the company is deserving of every kind word that I am about to write. If you don't feel like reading the entire review, understand that the gist of it is that this company is simply the single-best experience that I have ever had with any purchase that I have ever made. If you want to know why then read on...
I can't say enough about this company. I started doing research for a new laptop last September (2010). I looked at several online retailers. I used this website (ResellerRatings) as one of my primary tools for "interviewing" the company that I would choose to service my laptop needs. I finally chose PowerNotebooks.com and I couldn't be any happier with my decision.
As I said, I started my research last September, 2010. I sent off an email to Donald Stratton at PowerNotebooks.com asking him a slew of questions regarding the line of ASUS notebooks that they offered. He answered my email extremely quickly, courteously and intelligently. But, I didn't stop there! I sent him several more questions via email (and I do mean several, as I am very thorough when researching a big purchase). Never once did Donald answer my questions with anything less than complete professionalism and he consistently gave me a feeling that I was PowerNotebooks.com's only customer as I received as personal an experience from him as could ever be expected from a business. I didn't jump on the laptop back in September but I assured Donald that because of his handling of our conversations that when I was ready I would be back to order from them. He kindly said thank you and that it was his pleasure to serve me and that PowerNotebooks.com would be there to service my needs whenever I was ready. No pressure, no "we have great deals now that you shouldn't pass up", nothing but gratitude for the chance to serve me and assurances that they could meet my needs whenever I was ready.
Well, I was finally ready this month... February, 2011. So, I contacted Donald... with yet more questions and several more emails. He again answered me with the same professionalism that I was greeted with back in September. After he answered ALL of my questions I finally placed my order. They handled my order quickly and shipped out the order exactly when they said they would and I received the laptop exactly when they said I would receive it in perfect working condition and with the one custom upgrade that I had ordered (upgraded Wifi card).
They kept me involved every step of the way via email letting me know when the order was being shipped and assuring me that I could contact them if I had any problems with the shipment or once I received the laptop.
One other thing that I have to add that makes PowerNotebooks.com stand out among any company that I have ever ordered from is this. Once I got the laptop I noticed that the wifi card wasn't transmitting at the speed that I expected it to. So, I contacted technical support via email. Get this... I received a return email from one of their technicians (Joe) within TWENTY MINUTES of me sending my email!! Are you kidding me!? I'm used to not receiving any communication from any technical support for 20 hours or more, let alone 20 minutes. Just like Donald, Joe was extremely courteous, professional and eager to help. We emailed back and forth a couple of times and Joe had obviously been actively working on my issue as he sent me various things to try as well as a few links that he had come across in his research of my issue. Within a few hours we had my issue resolved.
I can't say enough about the level of attention this company gave to me on every level from beginning to end. They are deserving of every good thing that comes their way in their business. I would highly recommend anyone looking for true professionalism and the feeling of being that company's #1 customer to work with Powernotebooks.com."
"I was looking for a notebook, had my options between Newegg, XoticPC, Amazon and Powernotebooks. Donald was awesome at customer support and providing an honest opinion regarding any questions I had. Great customer service from him.
I paid by wire transfer, qualified for the 3% discount and 11 calendar days later, UPS arrived with my laptop. The Asus G73JW-A1 is a great machine, and Powernotebooks has been as good a dealer as the product they're offering.
Thank you, Donald, you can be sure I'll be back next time I'm in the market for a notebook."
"Superb company, very well priced. The best service I have encountered in dealing with a business. Very quick and efficient, they will work with you no matter what the issue or situation. I will always buy my computers through this company, always!"
"My new laptop is a monster in size, but it really is a great all around computer for desk and fieldwork. It's my only computer, for everything.
When I travel, I hook it up to my Droid for wireless internet service, and I love how quick everything loads. This is my third personal laptop from Powernotebooks.com. The other two served me well for 5-6 years each, and I look forward to the same for the years to come.
The more protected keyboard in the Sager NP7280 is a bonus, as are the 5 USB ports, HDMI outlet, quick buttons above the keyboard and the volume button. I haven't used the Bluray burner yet, but I look forward to it.
I'm now on my wireless network, and can move my new laptop anywhere in the house with hi-speed access. With two 500GB harddrives, I have all my files and everything in one portable place (an a backup elsewhere), so my new laptop fits my needs very well.
I highly recommend these computers to anyone who really needs a traveling computer that performs like a desktop. I could cover my needs with a desktop at home and a smaller laptop, but the data transfer and maintenance of two computers is too much trouble. I'd much rather do everything on one, faster and easier!
Since my first Powernotebooks laptop to this one, I can't say enough about the full sized keyboard, large display screen and overall usefulness when it comes to graphics and gaming as well. Both their service and their understanding of what customers need is outstanding.
A note on price... These customized computers are a specialized system. I have found the price to be well worth it for what I need a computer to do for me."
"Excellent all the upgrades are there, and Donald (Paladin44) has been very helpful and quick at attending all my needs."
"Before I contacted PowerNotebooks I read many of the reviews here on ResellerRatings. I was impressed. Then, I spoke to Donald Stratton who helped me with my purchase of an Asus B53J with many extras. An Asus Power Station was added to easily connect to the three ViewSonic Monitors I use in my work.
After the delivery, Donald patiently helped me through several challenges. In fifty years of work, and countless purchasing experiences, I must rank Donald Stratton and PowerNotebooks at the top of my list. If PowerNotebooks sells a product I need, I will always buy it from them."
"I bought a customized Asus G53. The notebook is great and the assistance received by the seller, Donald, was better. The delivery was also perfect. A hundred per cent advisable. It was a pleasure to buy with you. Thank you for everything."
"Great service, answered all of my sales questions very quickly. I had a problem with my Credit Card and they helped me resolve my issue quickly and kept me informed during every step. Highly recommended "