"Bought an ASUS G73SW-A1 basically just after it became in stock for a pre-built option for $1849 and was able to downgrade Blu-Ray to DVD R/W and saved myself $76. Worked with Donald Stratton, who has been nothing but absolutely helpful and proactive with me. Very pleased with this particular salesman!
After ASUS announced the recall of the G73SW-A1 due to the SATA II 3.0 possible failure issue, Donald contacted me and we worked out a cross-shipping agreement where I would keep my hard drives and optical drive, they would send me a brand new machine, and I would then put my hard drives and optical drive in and send the old one back. Perfect arrangement for me to be able to continue to work on my current laptop (which I LOVE, btw, after 2 1/2 weeks of daily use) and get a brand new machine AND a reset of warranty period. So I get to pound on this machine for a few months, then get a new one at no charge! Thanks for the flub, Intel, because this is one very satisfied customer! And of course I will buy from Powernotebooks.com in the future -- they're fantastic!
"
"After some converstions with PowerNotebooks, I purchased a high-end computer from them in December. They were good about giving me status updates after I placed the order, they accomodated my (slightly weird) shipping instructions and they had good follow-up after the sale.
I'm very happy with my purchase and plan to use PowerNotebooks for similar purchases in the future."
"In Feb. 2010 I purchased a Sager NP8690 from PowerNotebooks.com. It came with Windows 7 64 bit OS.
I've had the system for a year now. It's the first system I've had where everything has run perfect. I only run a few applications on it but still I've not had a single error. I've never had to reboot the system. Battery life is short but I expected that due to it being a gaming system. A few weeks after purchase powernotebooks did a follow-up asking if everything was ok. I have not had to call technical support for anything but from the searches online I've not seen any bad reviews. I'm purchasing a power pro laptop from them this month."
"I have been visiting the PowerNotebooks.com website for years but never needed to buy a laptop till now. I build my own desktops but my ten thumbs are a little large for doing something like that with a laptop.
I spoke with Donald and he and I designed a PowerPro H5:5 which should meet my needs for the foreseeable future.
Since I tend to be a "power" user and this notebook will probably run close to 24/7, I chose to purchase the 3 Year Parts - Next Business Day Shipping - Lifetime Labor + 24/7 DOMESTIC Tech Support for $159.00. I am hoping to not need it and I rarely buy "extended warranties" but I think it is a pretty good value for the money, especially with a laptop which will endure a lot of vibrations, etc. in traveling.
Donald was in no hurry to get me off the phone.
So, theoretically, in three years, my new laptop should still be working and working well. I may upgrade a couple of components (trade out the hard drive for a solid state drive) between now and then, but I am not worried that the computer will be too slow and out of date.
Upon arrival, I had Linux Fedora on it within the hour. I have installed several other Linux Distros without any issues. I have not yet installed Windows XP as my old XP disk does not recognize the Sata drive and wants me to give it drivers with a floppy. I may install Windows 7 in the future when the price comes down.
Previously to the day of my purchase, I had called PowerNotebooks.com and spoke with the receptionist who also seemed happy to speak with me.
All in all, I am happy with my purchase and with PowerNotebooks.com. They appear to want to make me happy as a customer and to keep me as a customer. We have all dealt with businesses which seem to not share in that perspective."
"I recently purchased a Sager notebook from Powernotebooks and have say that it was the very best experience I have had buying a computer. I initially emailed them with questions and Donald was extremely helpful and knowledgeable with finding the best laptop for my needs. The buying process was also very easy and painless. I opted for the cash discount and Donald walked me through exactly how to do this and was a breeze. I HIGHLY recommend Powernotebooks for the best experience for buying a laptop. "
"I purchased the ASUS G73JW-3DE from PowerNotebooks and was more than pleased with how I was being taken care of. Donald took a lot of time to advice me and was extremely competent and friendly. The laptop arrived in time, was very reasonably priced and is working great. What else could you ask for? I would do business with them again any time. Highly recommended!!"
"Dear PowerNotebooks.com,
I want thanks all the team for the incredible professionality !! I receive my laptop in perfect time, and immaculate condition!! I receive quickly answer to all the email I wrote, even to the stupid question I wrote ?,the support from Mr. Donald Stratton it was impeccable!!! I will recommend to my friend and to everyone I know your splendid services.
Thank and best regards .
A happy buyer!!!
Denis Rigoli.
"
"Donald:
I am very pleased with my new Asus. You and PowerNotebooks have provided an extremely positive on-line purchasing experience. Throughout the process, from my first chat with you to final delivery, your company maintained reassuring and timely communications, kept me up to date on the progress of my order, and
Stephen
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"I was in the market for a new laptop. I purchased a computer from Dell, which when it arrived 18 days later, was equal to a $2400 paper weight. I then went to CompUSA/Tiger Direct. They were nice but could not meet the specs I required on the computer. I then called PowerNotebooks.com and was so lucky to speak to Donald Stratton. In 10 minutes, he was able to exceed the computers I was buying from the other stores and save me $100-$200 off the amounts I spent at the other stores. I received my laptop in 5 days from purchasing it. I strongly recommend, if you have computer needs, contact PowerNotebooks.com and Donald. You won't be disappointed."
"I ordered from PowerNotebooks and it was one of my best decisions in buying a computer that I have ever made, I have built computers all of my life and this by far takes the cake. Their service was outstanding, Donald helped me out more than I could have ever imagined. He even expidited my order and it was shipped out within a day and was to my door step in two. The Sager pc's are by far the best I have used in a long time and the price was even better! Buy from powernotebooks and you will be very very pleased and never turn back. I will buying from powernotebooks again when I need my next computer."
"Fantastic experience from beginning to end. The laptop is running like a charm. Fast delivery. Courteous service. I definitely recommend PowerNotebooks."
"I just bought Asus G53J from PowerNotebooks.com. I received prompt and courtious service with great measures for saving money. I searched many reseller before finding that PowerNotebook provides all the features I wanted from the G53J at the best price I could find. Try finding a Asus G53J with 740 i7, 120 SSD and terabite HD, read and write blueray and 16 gigs of memory at any other reseller. This laptop has tower power at a tower price. "
"PowerNotebooks is a superb company. Their staff is both polite and very knowledgeable (rare in this era of outsourced support). Even their receptionist took the time to help me, and she was awesome at doing it. Staff is also very quick to respond to any request for help. They add a personal touch that is irreplaceable, yet, their prices are good."
"I recently ordered a Asus G73JW-3DE from powernotebooks and i must say it was a very simple and amazing process!!! Donald took care of me the entire time! I started just by asking a few simple questions about what he suggested I do as far as upgrades and model choices and he responded promptly and profesionaly with great words of advice I couldnt be happier! Also I used there pay with cash feature and it was extremely simple and completly secure!! I enjoyed working with Donald he was always quick to respond to any questions i had and seemed greatful for my business I sincerly wish all sales men were this amazing! Also shipping was quite fast and the product was delivered as promised!! Im completly satisfied with my Asus Note book that I had tweaked by powernotebooks and i will definetly be a returning customer in a few years when its time for a upgrade!!! If you are in need of a new computer i definetly recommend powernotebooks and the Asus G73JW model money well spent and im completly sold!"
"Power notebooks was not my first website I went to in order to find the computer that suited me, I browsed around through tons of website and finally landing on this dealer, I knew I was going to be choosing them to build my laptop. I am an extremely picky person and I have strict standards that I abide by for everything I do and have built for me. I called and talked to the owner Donald and I was amazed at how helpful and knowledgeable he was about computer hardware and the current and future developments in the computer world. He was a great person to speak to. As for my computer, I built a custom G73JW-A1 laptop. I read up on certain ways to install hardware and possible upgrading bumps along the road if I were ever to do so and with no surprise, PowerNotebooks built everything to how it should be built with a $500+savings over the other websites i looked at with the same specs. I read many reviews from other websites about people expecting delivery dates to be between 1 and 2 weeks, PowerNotebooks on the other hand went above and beyond and had in my hands within 2 business days from when I ordered it. I am certainly pleased with my product and would highly recommend shopping here because of the great customer service, the outstanding employees, and the overall quality of production that they have to offer."