"Very satisfied in all respects with this computer and ordering process."
"The best notebook for gaming I've ever had. Never had any problems, and my friends say that their overnight shipping service is great. I'm going to keep buying from them every single time!"
"Order went smoothly. Sales rep was in constant contact with me and replied to my emails very quickly. Definitely recommend powernotebooks."
"Excellent, personal service, would recommend them to everyone. I had my Asus g73jw delivered to UK with minimal hassle. Big thanks to Donald!"
"I am extremely pleased with my purchase, my purchase experience and the attention to detail and to my needs that was shown to me by PowerNotebooks.com. I would highly recommend everyone to give PowerNotebooks.com the chance to serve them. I am confident you will be as pleased as I am. Their price was fair and their assistance invaluable. They took extra time and care to get my drives partitioned as I wanted and this required contact after the sale to troubleshoot some conflict with my partition configuration and Windows 7. I spoke with Donald several times on the phone and via email. He was always patient and helpful and took his time to explain concepts or how things worked for me. We got a laptop I was considering configured to a lower price because I was overpowering it for my needs while also upgrading my hard drives with solid state drives. Donald recommended the SSD and I'm glad he did. This laptop is loaded and closed very quickly and is very fast when loading my applications. I'm very pleased with that.
This is my quick review of PowerNotebooks. I am a very satisfied customer, the second time around, and I would urge you to give them a try before you buy somewhere else. For more details on my buying experience you can read the following or if you want to save time just ignore it as it tells why I went to PowerNotebooks.com, why I decided to buy what I did and not so much how satisfied I am with having bought from them. This was my reference and the reminder is a story.
Background
My needs for a new laptop where video editing, photo editing, an interest in trying gaming and the usual email, office applications and, of course, web browsing. I had a budget of $1000 and after doing some research realized that I needed a high end computer with good video capabilities and plenty of storage and so raised my budget to $1500. I previously had a Sager laptop and had purchased a house brand of PowerNotebooks for my daughter with excellent results from both of these brands so they were my preferences. Like everyone I studied the range of components I thought I needed and made a list of the minimum and maximum component range I thought I might need. Now I'm no computer geek so this discovery process was daunting and very confusing.
I searched the web extensively and found that Sager was offering a special on the NP8760, but at $2000, and it had all I thought I needed and then some so I used this for a benchmark. I looked at dozens of laptops and laptop reviews and all the laptops I configured exactly as the NP8760 were much more expensive. I was hesitant to buy because many reviews/users reported the Sager to be noisy and to run hot. My old Sager had run fairly warm, so I bought a cooler for it, and it was relatively noisy also. So I didn't want that again if I didn't have to. I found that the ASUS G73JW-A1 could be configured exactly the same as the Sager but would cost $400+ more but every review showed that it was extremely quiet and cool even under heavy load. I decided that one of these two laptops would be my choice but I wanted to see if I could lower the ASUS price. That's when I turned to PowerNotebooks.com for advice as they offered the Sager at the sale price and also the Asus and although other sites had the two models the consultants weren't too interested in getting the ASUS model lower in price. The suggestions to do this were to move to a different model which usually was one with a 15 inch screen. Also, they would give me information under the guise of advice but mostly they listened to my comments and agreed with me or re-enforced my thoughts without trying to educate me or explain alternatives unless I said something completely wrong. While the conversations were pleasant I didn't feel that I was really being advised or helped as much as being steered to spend.
I got with PowerNotebooks.com and as soon as I explained my needs and where I was (had narrowed my choice to two laptops) and needed to see if there was a way to lower the price of the ASUS model while still meeting my needs, Donald started to ask me questions about my needs and knowledge level without being condescending. The Sager came with an i7 840QM processor in the sales price and was a $400 upgrade in the ASUS. If I stayed with the ASUS base i7 740QM the ASUS was priced equivalent to the Sager. Donald explained to me that I didn't really need the i7 840QM.
We talked some more and I made some additional downgrades to a little less RAM, moved to the base wireless card and he explained that the video card in the ASUS would handle my needs. Both laptops had a USB 3.0 port which I wanted. Donald also advised that I do an upgrade to a solid state drive along with the hard drive. The sale price Sager did not included a SSD. This was a wise choice, I see now, but it brought my price to about equal to the Sager. I was over budget but had a choice between machines that would handle my current needs and should be able to support me fine in the future. Donald told me that either the Sager or the Asus as we configured it would be fine and this gave me confidence to choose where I was hesitant before. I chose the ASUS because of the better warranty and the reviews showed it ran cooler and quieter. Battery life was not an issue and where comparable.
During one of our conversations I mentioned that I use an active disk defragmentor and Donald told me not to use it with the SSD option as it was not needed with the SSD. He sent several links to me that explained how an SSD operates and demonstrated why it is not needed and could be detrimental to the SSD. That was good advice and certainly over and above sales help.
PowerNotebooks was great to work with, delivered on time, partitioned and configured my laptop as I wished and gave me plenty of advise and knowledge and as a result I am very pleased with my ASUS G73JW-A1 and my buying experience. "
"Highly Recommended - Very helpful and courteous."
"I must say that the service was excelent and very fast response to email .
and they also give realy good advise about your set up like i bought the np 7280 my first choice was 1 ssd for os then two hybrids for the others but i was recomended to run two 7200 rpms insted of the Hybrids becouse i wouldent gain eny thing so i saved money and also the first time i spocke to them i was recomended to wait a short wile so
the np 7280 would be released since the old top line model would be exchanged .
And the price would be aprox the same .
Ps Big Thx to Donald Stratton For all the help and support
"
"I ordered an ASUS G53jw with all the trimmings. From the start I called Power Notebooks to find out about specific offers and shipping details. It was a pleasure to speak to them. Every person I talked to, including the owner Donald and his wife, were pleasant and helpful. On top of it all my order was completed to my specs and shipped within about 2 days, incredible. I love my ASUS and love Power Notebooks. HIGHLY RECOMMENDED!! "
"PowerNotebooks really impressed me with their personal service and fast order processing! The laptop I ordered came exactly to my specifications (and runs amazingly). They also impresed me with their small details such as including a restore disk (not included through ASUS, but PowerNotebooks makes their own) that other custom laptop companies charge extra for. All in all I am extremely happy with my experiance! "
"I did a lot of research before buying my laptop, both on the laptop itself and the online retailer I would buy from.
When I finally pulled the plug, I went with the best laptop, the best price, and the best retailer.
Asus G73JW; PowerNotebooks.com. The price was the best I could find, the laptop is outstanding, and the retailer was/is top notch."
"Very good seller. Timely, accurate answers to my questions."
"After my pc died, with the help of my more knowledgeable family members, I placed an order with PowerNotebooks.com for a new individualized Asus laptop computer. Not only did the company (more specifically, Donald) contact me in a very timely fashion to ask questions to make sure they would put together the computer I was seeking to own, but also suggestions were made, based on my responses, that would better suit my needs and budget.
When my husband and I were leaving on a trip over the holidays, Donald helped us figure out a shipping date that would enable us to be back home when the computer arrived, since a signature is required upon its delivery.
I am very pleased with not only the look and size of the computer, but also it's useability. I'm loving this laptop! PowerNotebooks.com was a great company find, and I would most definitely use them again in the future to order a personalized computer. 5 Stars for this company!
"
"I recently ordered an ASUS N53JQ from PowerNotebooks.com. I knew more or less what I wanted in my computer and I decided ASUS would be a good brand from me. I found PowerNotebooks via a list of authorized ASUS resellers. I emailed Donald and he was very quick in responding to my emails. We went back and forth for almost a week before I had completely settled on what laptop configuration I would be getting. The price could not be beat- I checked three other resellers and PowerNotebooks was by far the best.
More important for me than the price, however, was the customer service I received from PowerNotebooks. Not only was Donald helpful, but when I called to verify my order, I spoke with an extremely helpful and kind lady who assisted me with the entire verification process. In addition, after I had already received my laptop, I received an email from Donald checking in to make sure everything was working and that I was enjoying my new laptop.
I give PowerNotebooks my highest rating, and I will definitely recommend them to friends and family. "
"Excellent customer service they got back to me as soon as i placed an order and explained what i didnt need in it and worked with me on how to get the best performance for my price range as well as very speedy delivery even right before christmas i was not expecting it until after but it arrived the day before!"
"We purchased a 3D Asus Laptop. We're very happy with our purchase and received excellent service. We highly recommend PowerNotebooks.com."