"Incredible price, quick shipping, great customer service. "

"Buying from POWERNOTEBOOKS is one of the most rewarding buying experiences I have ever had. The Sager notebook is an amazing value. My son absolutely loves it and it has performed just as advertised. The sales and support personnel are as friendly helpful and courteous as imaginable. I LOVE the motivation these people have to do a quality job, and that is their desire to be a positive relection on Christ.What more can I say. This is so very rare in this age of minimal customer service and maximum fleecing of customers. May God continue to bless their enterprise. I will do all I can to promote them and to be a repeat customer myself.
regards,
Farrell Street,
North Carolina"

"I had originally ordered my laptop from Dell, but they delayed my order several times and I decided to look elsewhere. After researching for a while I found powernotebooks.com, and the reviews were pretty amazing - I'm here to tell you it's all true, my experience when dealing with them has been perfect. I was told my laptop would ship near the end of the week, and it shipped on Friday. Donald called to confirm that I didn't want an OS (another nice feature, saves a bit of money). A couple days after I received the laptop he followed up via email to make sure I was happy with it. I had one instability problem which seemed to be related to video drivers (though I had the latest from the website). Thain from their tech support walked me through patching nvidia's newest drivers to work with the laptop, and I've been rock solid ever since.

I've already recommended powernotebooks.com to a couple friends and will continue to do so - truly great company and people!"

"I had a great experience with Powernotebooks.com. They are fast and friendly, some of the best customer service I've seen. They are always available and prompt with replies to questions. Their products are very nice and they will make suggestions that benefit the customer even if it means they make a little less money. I would recommend them to anyone looking for a new laptop. "

"I found the entire experience of ordering a laptop from PowerNotebooks to be very pleasant. The customer service person was extremely knowledgeable and provided good advice with some questions during the configuration process. The rep asked some very good questions about my use for the machine, and provided appropriate recommendations.

After receiving the notebook, I have been very impressed. A very fast, light machine - just like I wanted - with NO bloatware!

I have also been impressed by the follow-up communications from their sales force. After this experience, I would not hesitate to recommend PowerNotebooks to my friends, and I will order future machines from them as well."

"Best laptop buying experience I've had! I'll definitely buy from Powernotebooks in the future. I researched several laptop manufacturers, and Powernotebooks had the best price on the exact specifications I wanted. Online customization was easy, but due to my state's computer recycling law, it was necessary to modify my order. A very knowledgeable associate called me within hours to fix the problem, and my new laptop arrived in less than a week.

I'm very satisfied with the construction of my Sager NP2092. The parts are all excellent quality and the laptop is thin without that flimsy, cheap feel of many "name brand" computers. And I appreciate not having to buy software that I didn't want. Tech support helped me get set up and guided me through a slipstream update of my old copy of XP - you'd never get that kind of assistance from an overseas call center!"

"I would like to report a delightful experience purchasing a laptop, a Sager NP9262 from Donald Stratton at PowerNotebooks. I found them on one of the forums, checked their status here, and called. Donald was most helpful in answering my questions. When I decided to order, he again was extremely helpful, patiently answering my questions, and guiding me to the proper configuration to fit my needs to a T.

The computer was delivered in the time promised and it has exceeded my expectations. A few follow up questions were promptly and graciously answered.

If you need a notebook that is in the PowerNotebooks stable, don't hesitate for a minute to give them a call, and do business with them.

Pete"

"This is to give credit to the excellent customer service i have experienced with Power Notebooks. Donald was patient enough to go through the order process as i had to do the Wire Transfer to avail of the cash discount offered by PN. My Sager NP 5793 arrived ahead of schedule and in great condition - double-boxed. All the specifics of the custom-built components were exactly what was ordered. Got the silver accent and I personally liked it and definitely looks a lot nicer than I expected. Except for the minor webcam issue I had with VideoView, a quick email to tech support with a fast turn-around reply of driver reinstallation, everything else with the NP 5793 was perfect! I will not hesitate at all to order again from Power Notebooks, great service and quality, low price."

"Unbelievable service, best I've ever experienced....ranks even with Newegg.com"

"I have purchased several laptops from Powernotebooks.com, and have always been very happy with my purchases. The customer service is very good, the price is very competitive, and the turnaround after the purchase (especially this time) is fantastic. I ordered my newest laptop late on a Saturday night and it shipped Monday! If I had done overnight delivery, it could have been to me on Tuesday (I chose ground and had it on Friday, which was great for me). I am very happy with my purchase from powernotebooks.com and will continue to buy computers from them. "

"Donald Stratton at PowerNotebooks.com went above and beyond to make sure I got the laptop that best fit my needs for the best deal possible.

It is very rare that a vendor would take the time to speak at length with a customer AFTER the order has been placed to inquire in depth about a customer's needs and then actually suggest changes to an order that resulted in a better fit (a more powerful and more flexible laptop) AND at less cost.

I am extremely pleased with Donald and PowerNotebooks.com and would not hesitate to recommend them to everyone."

"I just purchased a Sager NP5793 for my son. (Sager makes a premier machine) While ordering the computer, I spent well over half an hour discussing with the account rep how I wanted the machine customized. He was extremely knowledgable and helped me find just the right balance between cost and performance. He didn't get antsy to take the next call nor did he get impatient as I thouroghly "picked his brain" to make the right choices.

When my son recieved the machine, he called all his friends to tell them how awesome his new laptop is. This purchase was a grand slam.

The machine was well packed and protected and showed up two days earlier than expected. No dead pixels and truly smokin performance.

I guess I should also mention that, out of curiosity, I shopped the exact same machine at four other reputable sites, including the Sager website, and as I expected, Powernotebooks was the least expensive quote.

This is my seventh laptop purchase from Powernotebooks since 2002 and on every occasion, my experience has been just like the one described above.

As an online shopper who has had good and bad purchasing experiences, I can honestly say that dealing with Powernotebooks is easily the most satisfying shopping experience I have ever had.

Highest marks to Powernotebooks.com


"

"I couldn't be happier with my decision to do business with Power Notebooks. After several, unsuccessful attempts with other companies & brands, I finally ended up w/ what I was looking for.

Excellent, prompt, educated, personal service.

Power Notebooks has definitely gained a new customer & advocate."

"I'd been shopping for a new gaming computer for almost a year before ordering a Sager 9262 from Powernotebooks. After owning both a Dell and then an Alienware, I was very frustrated with poor customer service, as I would call in with a problem or question and usually get someone who did not have a full command of the English language or whose depth of knowledge was limited to the checklist they were running. So good customer service was a top priority for me. When I came across Powernotebooks, I was first impressed by them being a Christian company, as indicated by their slogan. Their prices were extremely competitive as well, sometimes dramatically less than other laptop suppliers. Their tech support is located in the USA, not outsourced, and is staffed with properly trained technicians. Now I haven’t had to contact them yet, but I found these two facts to be very encouraging. I feel very confident that should I have to call them, I won’t be disappointed, and I base this on all the way I’ve been treated by the customer service representatives. First, I’ve never had to wait to get one on the phone, secondly, they always answer my emails promptly, and finally, they have all been some of the friendliest people I’ve ever spoken with. It’s wonderful to find a company nowadays that “gets it” when it comes to customer service. I’ve been very pleased all around with Powernotebooks, would highly recommend them to anyone based on my dealings with them so far, and almost assuredly go to them for my future laptop purchases. These guys rock! "

"Ordering from PowerNotebooks was extremely convinient. They rushed my order so that I received it less than a week after paying for it (even though I had chosen ground shipping). Every time I e-mailed with an issue or question, both about their products and the best way to pay, they got back to me within minutes. Best of all my laptop is beautiful (and of course works perfectly)! I had choosen to order from them because three of my friends got their laptops from PowerNotebooks a few months ago, and they are extremely happy with them, so I knew I'd be getting as good of a deal.
I highly recommend purchasing here, as they are extremely willing to help, as well as explain what each part of the computer does (for those of us who dont' really know the difference between a 32bit and a 64bit computer), and because the laptops are pretty, work great, and I have yet to hear a complain about them."