"Great Service, Incredible laptops! Not your average run of the mill retail junk! This is high quality stuff! Almost everything is customizable and you can even chose your OS (including none if chose to install Linux). The best components you can imagine. Great prices too!
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"I have owned alot of notebook computers in my career. After becoming disenchanted with Windows Vista I began my search to find a supplier for a custom built machine configured with Windows XP Pro. I ran across Power Notebooks and from the first phone call I was sure that they would do exactly everything that they advertised. Well they did more. This was without question the best computer buying experience I have ever had. They followed up and they delivered ontime. The quality of the product was heads and shoulders above the big manufacturers and my new notebook was not cluttered with software that I just did not want.
When my notebook arrived I had a hard time getting online. I called their support number and a real human actually picked up the phone and I could understand what he was saying. Thank you Power Notebooks you have earned a customer for a long time!"
"This had been one of the most pleasurable experiences buying any product I could ever recall. From the moment I first spoke with Donald on the phone, having a ton of questions and having him answer them without any hesitation, showed me how concerned he was with customer satisfaction! Yes, the products at "PowerNotebooks.com" are top of the line; but, it is the people there that make this the place to go.
I ordered my laptop and had it delivered, in my hands, in less than one week! For a custom, high-end laptop that is absolutely fantastic.
This is one company that I will definitely refer anybody needing a quality computer to in a heartbeat!!! "
"Initially had problems with my credit card (had to call credit card company & Power Notebooks), but it was resolved & order went smoothly.
Cheapest price for 17" Sager I could find on the web (without bloat ware).
Even received follow-up e-mail (Nice touch!!!)
Would definitely order from Power Notebook again."
"I ordered a new laptop from Powernotebooks.com and they had great service. I received my laptop and they have emailed to follow up and make sure I am satisfied. I am. It's a very nice machine. I would definitely recommend Powernotebooks.com to anyone looking for a great deal at good prices. They are very courteous and delivered exactly what I ordered (a custom notebook) and it rocks. I'll buy my next one from them as well.
C. Sowell"
"They rushed the order for me and got it to my doorstep 2 days from the day I ordered. "
"I was worried about the looks from the picture was the worse thing I could think about it. I received it and looked and worked great. I had all the options included in my Power Pro J 10-15. They even ship to APO's. It took 1 week to get to my APO box. They are friendly and provide quick response and let you know what is going on ueing the build process of your notebook."
"I have a friend who is excellent at researching,and when I told him I was in the laptop market, he said that he believed I couldn't do better that PowerNotebooks, for service. On top of that they had exactly the computer I was looking for. They worked with me on setting it up, and made excellent suggestions on areas I was unsure about. When I tried to get service on my present "big name" computer, the voice in India said just wipe the hard drive clean and send it in. He wouldn't even try to see what we could figure out over the phone. I will tell everyone I know who may be computer shopping at some point,about this company. Whata wonderful feeling to know there are companies like this out there. I was in pretty high powered customer service for a lot of years, and I know it when I see it, and I very much appreciate the value of it. "
"This was the 3rd notebook computer I have ordered from PowerNotebooks and their service and support is the best I have ever seen. My company ordered at 5pm Wednesday and we had the custom-configured computer by 9am Friday!
Their prices are excellent and the notebooks are top quality. If you're looking for the best performance/price you can't do better."
"Shopping at PowerNotebooks.com has been a truly wonderful experience. I spent many hours searching the internet and various retailers trying to find good deals on a new laptop. Compared with every where else I looked, PowerNotebooks.com offered the best prices, especially in terms of upgrades for their various customizable computers. The product I received (a PowerPro J 10:15) has been excellent both in terms of internal functionality and external quality. Also, a huge plus in my opinion, their customer service is simply amazing. Tech support can often be a serious headache, but the folks at PowerNotebooks.com provide useful and extremely fast help when you run into problems. Don't place an order anywhere else before you check this site out; you won't be disappointed."
"Overall a great experience.
* Pre-sales consulting was quick and honest
* Sales were secure and correct
* Shipping was on time with commitments at sales
* Post sales technical support (for SW installation questions) were timely and helpful
* Notebook was everything that it was promised to be and is an outstanding little machine.
Overall I would rate my purchasing experience with PowerNotebooks as top notch. I can't think of anything they could do better.
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"Great experience. Bought my 1st laptop from them 3 years ago and just bought a new one Sager NP8150 from them again last week (1/16/2012). Took longer this time to receive it then my last one because of a holiday in between ordering and payment by the bank. Talked with Donald Stratton to finalize everything and he was very responsive to emails. Once it arrived I was impressed by the look of the laptop. Checked it out and it has everything I ordered. Definitely will order from them again in the future. If only buying a new car was this easy and pleasant."
"All i can say is... Wow! after dealing with other major notebook co-operations, i was skeptical about buying a Sager forget buying it from a reseller. I took the plunge after reading some reviews online, and boy am i glad i did. Great customer service, from the time i wanted to place an order till my shipment arrived all my queries were taken care of within minutes. The notebook arrived within a week (quicker than i had imagined), plugged in and worked like a charm, no issues and after having used it for a week now, i can say that it's a great machine. I haven't had the chance of using Powernotebook's customer service yet, but i am sure it would be as good as their sales team if not better. Great service from Donald, count me in for another notebook in a couple of months. Referred Powernotebooks to a couple of my friends already.
Keep up the good work guys!"
"Terrific company to deal with. Both Tim and Donald were extremely responsive and very accommodating to my laptop needs. This is now my second laptop from PowerNotebooks; I would encourage everyone to consider them for both service and selection. The Power Pro notebooks were the only machines that could meet all of my needs (processor, bus speed, and matte screen).
Overall, it's nice to be able to speak to people in a company who are so knowledgeable and willing to make you happy as a customer.
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"Great service and Great customer care!!!!
thanks!!!!!!!!!!!!!!!!!!!"