ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2008-04-16

"I recently bought a Sager 2092 from PowerNotebooks.com and they made the buying process very easy. The salespeople were informed about their product, friendly and helpful. Nobody tried to pressure me into buying anything. They simply supplied me with information that I asked for. It took exactly as long (4 days for processing and 3 for mailing) to get as they said it would. They emailed me each step of the way to keep me informed. I cannot speak to technical support as I haven't needed it, but as of this moment I would not hesitate to buy from them again or recommend them to others."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-04-13

"I have dealt with Powernotebooks.com for over 10 years. They have supplied me with a very satisfactory product which has more than met my expectations. Because of their flexible configuration screens, and their reasonable pricing, I have supplied friends and family with their site to check for themselves the cost savings. I will continue to do business with powernotebooks.com in the future.

Jack Levine
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-04-01

"I spent a great deal of time researching various laptops from different companies and finally decided upon powernotebooks.com due price and the ability to obtain the components I wanted. I also researched them as a company and read may of the reviews on resellerratings.com.

I had a wonderful experience with powernotebooks.com and they met my high expectations. Everyone I dealt with was courteous and responsive.

I had an issue connecting Vista to my locked down wireless network and decided to leverage the dedicated PowerPro support line. After calling the number someone answered the call within a few seconds and after verifying my information helped me resolve the issue within a few minutes (my fault). How many companies can you say that about?

I purchased the following: -

PowerPro P 11:15
15.4" WSXGA+ (1680 x 1050) MATTE LCD w/PCI-e nVIDIA GeForce 8600 GT w/512MB
Intel® Core™2 Duo T9300 2.5GHz Processor w/6MB L2 On-die cache - 800MHz FSB
Arctic Silver 5 Thermal Compound
4GB (2 SODIMMS) DDR2/667 Dual Channel Memory (64bit Vista Required)
1GB Intel® Turbo Memory (Robson) - (Vista Only)
200GB SATA II 3GB/s Seagate Momentus 7200.2 Hard Drive at 7,200 RPM
Combo Dual Layer SuperMulti DVDRW/CDRW Drive w/Softwares
4-in-1 Memory Card Reader (MS/MSPRO/SD/MMC)
Built-in Intel® PRO/Wireless 4965 802.11a/g/n
Built-in Bluetooth Wireless 2.0+EDR
Smart Li-ion Battery (9-Cell)
Windows Vista Premium - 64-Bit
Full Range Auto Switching AC Adapter

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-29

"I purchased my Sager 9260 back in July of 07.
17" WSXGA+ "Super Clear Glossy" TFT Active Matrix screen
DUAL NVIDIA® GeForce® Go 7950 GTX PCI-e™ SLI Mode w/512MB
Intel® Core™ 2 Duo E6600 2.4GHz Processor w/4M L2 Cache - 1,066MHz FSB
2,048MB DDR2/800 Memory
100GB SATA/150 Hard Drive at 7,200 RPM
Combo 8x8x6x4x Dual Layer DVD +/-R/RW 5x DVD-RAM 24x CD-R/RW Drive
Built-in Intel® PRO/Wireless 4965 802.11a/g/n
Built-in Bluetooth Wireless
Smart Li-ion Battery (12 Cell)
One Touch Hard Drive Enclosure w/80GB

It is now 3/29/08 and I have yet to have a problem with the laptop. I ordered my system on a Monday and it was at my house the next Monday.
It was actually shipped out Thursday of the same week as my order which was outstanding seeing as when I bought the system it was the newest on the market. Powernotebooks customerservice is the best I have run into out of any company. When talking to Kenny he ran me through everything I would and would'nt need for how I would be using my system. All I can say is I would definitely recommend this company to any family member, friend or acquaintance. Hands down one of the best companys in this world.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-29

" Powernotebooks was very good to deal with. They kept in constant contact through e-mail until and after i recieved my notebook. They double checked my banking options to make sure someone else was'nt tring to use my credit card. I will do business with them again and refer them to my friends and family. Thank you powernotebooks again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-27

"Great Place to buy from! Would definitely buy from them again! Very pleased with the laptop I got and it runs great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-03-27

"My experience with PowerNotebooks was fantastic. They have a surprising level of security when purchasing your notebook - a phone call to confirm the order was placed by the card owner, and signature required upon delivery. This is a lot better than other companies who take a purchase of multiple thousands of dollars and don't care if it ends up in the right hands or not. Their prices are good, and being able to purchase a system without paying for software I don't need is also wonderful. Support is prompt and personal, not to mention friendly. Definitely happy with my choice to buy from them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-25

"great overall experience. Donald and the technical support were a pleasure to deal with. the product is well worth hte money and performs exactly as marketed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-20

"Five years ago I was looking for new laptop. I visited a lot of retail stores.
I couldn’t configure a laptop the way I wanted. These laptops were also loaded with Bloat-Ware
The Warranties were only 3 to 12 months.
I started looking on the web for a laptop that I could configure – I found a few on-line businesses with Powernotebooks.com being one. My next question was which business to purchase from.
I found resellerratings.com on the web. I looked up these businesses and viewed the customer comments.
I read more positive and very satisfied comments about Powernoterbooks.com then the others
I looked up Powernotebooks.com and called Donald Stratton, asked him several questions then told him what I was looking for. Donald asked if I could hold off a week as there was a better laptop coming that they would meet my needs. Donald called me a week later and asked me to look at their web site and look at the C3:17 specs. I looked at the C3:17 and put in the order with Donald.
Now it’s time to upgrade to a new laptop, went to their web site one night and configured the PowerPro P11:15 to my liking and printed out this info. The next morning I called Donald Stratton, to my surprise Donald remembered me ordering the C3:17 laptop. Donald told me that the price of the P11:15 laptop and parts had dropped overnight and he is pasting this savings ($110) on to me. I ordered this laptop and wired my money to them, after they received my money Charlotte called me saying they charged me for an item ($45) that was standard with this laptop. They refunded this money to me. One week later I rec’d the new laptop (P11:15).
With both laptops from Powernotebooks everything worked, very nice laptops, boxes were padded very well, got what I ordered , NO Bloat-Ware also got couple e-mails from Donald making sure I was satisfied.
My next laptop will be purchased from Powernotebooks. As I had two wonderful experiences with them.They have knowledgeable sales and tech people that explain things. They get the orders correct. Great follow up after the sale also. They also return e-mails & phone calls within minutes. Great customer service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-20

"The ordering process was pain free. Both e-mail and telephone communication was excellent and the computer was delivered promptly in good condition. I will certainly recommend powernotebooks.com to friends and associates."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-20

"Looking to buy an upgraded laptop w/ XPP & specified video card from known vendors was challenging. Blogs led me to various resources, refined choices, phoned these - Powernotebooks won due to their astute, knowledgable, patient & insightful service, + their warranty! Product exceeds expectations! & know service is there to stand behind their product through their f/u's. Peace of mind ~ I have a new alliance in my preferred vendor ratings.
Happy customer/end user :0)
- PowerPro P 11:15
- 15.4" WSXGA+ Matte LCD W/ gEfORCE 8600 GT w/512MB
- T9300 Processor w/ 6MB L2 On-die cache
- Artic Silver 5 Thermal Compound
- 4GB DDR2 RAM
- 80GB HDD (I know, should have been larger)
- Combo dual-layer SuperMulti DVDRW/CDRW
- 4-in-1 memory card reader
- Built-in Bluetooth 2.0+EDR
- Built-in Intel PRO-Wireless 4965 802.11 a/g/n
- 9-cell battery
+ XPP --- don't ask :0)
...and there's probably more I've yet to discover.

Very pleased. There was a complimentary upgrade for delivery to meet my project deadline.

All in all, product + service = exceeds expectations. Thank you, PN!

~ MLK
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-17

"I consider myself technically challenged and never imagined I would write a review for a computer purchase. However, I've changed my mind.

I use a computer out of necessity not fascination. I have owned computers from Toshiba and Dell. I have had issues with each of them and customer service was pitiful.

And then a friend told me about PowerNotebooks.com. I went to their web site to request information and got an immediate response. I received great counsel of what in a computer would best suit my needs. I had shopped around a bit and I got so much more computer for my money from PowerNotebooks than was available anywhere else. Their staff was knowledgeable and pleasant and went above and beyond the call of duty to make sure my new computer came to me exactly as I needed it and exactly when I needed it. I highly recommend PowerNotebooks.com. Don't get stuck with a company who just wants to sell you anything and add you to their statistics. Buy from PowerNotebooks.com - you won't be sorry.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-14

"Excellent group of people. Recieved a quality product quickly and the customer service is unlike anything I have ever seen before.

Muey from California
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-13

"A great company, who went out of their way to get my laptop to me quickly. The laptop is top quality and has worked flawlessly so far.

I returned a similar "spec" HP for full credit and replaced it with the PowerPro I1:17. I noticed a signifigant performance boost even running Vista Ultimate over my HP. The 3 year warranty standard, and multiple options for upgrades was also a bonus.

I will recommend Powernotebooks to many people, based on Sales, Customer Service, and quality of product!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-06

"Fantastic experience purchasing from powernotebooks.com. Reasons to buy from them include:
1) Very customizable computers at great prices, they sell solid products all around!
2) Great warranty on their PowerPro line of laptops - fantastic 24/7 phone help
2) Helpful, knowledgeable sales people
3) Sales people that get your order right!
4) Fast - I got my computer a week after payment

Would do business with them again, no question.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A