"Awesome personal service from Donald. Provided excellent direction regarding configuration options. Although there was a backlog on the high-res monitors, he went out of his way to accommodate my interest in picking up the unit directly from the manufacture. I recommend them to any one for their service. The Sager NP2090 is probably the best notebook I have ever purchased.. . and I have purchased notebooks since before they ever existed!!! :)"
"Called to order my laptop, and I received excellent customer service. I immediately talked to a real person, who was very knowledgeable about computers and assisted me with my purchase. Later I needed to change the shipping address, and this was done with no fuss at all. A highly recommended vendor, and they will be the first site I check when I need a new laptop."
"Great help from Donald, I was able to change my oder after I had submitted it with no hassle. Would shop there again. I got a great laptop for a fair price."
"I ordered this laptop for college and it is great! Fast shipping and such a great price for such a great laptop. "
"Great prices for laptops with the ability to customize to whatever you want. Not only great laptops but great customer service. I emailed them and received a call in under 10 minutes. I was so shocked at how fast they respond. All around great time buying from powernotebooks. "
"Very helpful customer service prior to purchase.
Very rapid assembly of computer and delivery."
"PowerNotebooks is a company known for its guest service, which is why I chose to order a Compal IFL90 (PowerPro J 10:15) from them. I have to say, they exceeded my expectations. My sales adviser, Ron, was very knowledgeable and promptly answered all my emails. He also changed my order so I could receive my notebook more quickly. I would recommend PowerNotebooks to anyone who is looking to buy a great notebook at an affordable price from a company that actually cares about the customer. "
"The notebook took a while to arrive, but that has more to do with the manufacturer. The customer service from Ron was great. He would provide updates on my order whenever I asked for them. The tech support was also helpful when I was having trouble setting up the computer. The notebook itself arrived in great condition and I have no complaints.
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"Great service over the phone and the laptop arrived on time without trouble. I am very pleased with the purchase and am sure that they'll be able to help with any problems I may encounter in the future."
"I ordered a sager NP2090, which is working flawlessly right now. My (pre)order was delayed quite a bit, but this was the manufacturer's fault, not powernotebook's, and Ron was great about answering my queries about my order status. the staff is very helpful."
"Donald, the techs, and staff at Power Notebooks are tops! I received individualized attention at the drop of a hat non-the-less! There was a technical difficulty with my computer and Donald answered the phone promptly and walked my husband through the problem immediately. We needed a download for internet use and talked with real people instantly to walk us through that situation. I couldn't be more impressed with the care, prompt service, and vested interest in my needs for a custom computer. Donald talked with me personally and customized the perfect laptop for my needs. What a terrific experience! I forgot to mention how increadibly fast the compurter was shipped. Ordered on Thurs. evening and received on Tuesday. Highly recommended without a doubt!"
"I ordered a Sager NP2090 through PowerNotebooks on June 28, 2007. My overall experience has been very pleasant. My sales adviser, Ron, was always very polite and prompt in answering my emails and calls. PowerNotebooks offers very competitive prices with outstanding customer service. I will most definitely purchase from the again. "
"I'm an eighteen-year old, starting college in a week or so. The end of summer kind of sneaked up on me, so I was trying to get my laptop as quickly as possible to have it in hand when I moved up to campus. My cousin and I stumbled upon Power Notebooks, and the next day, I gave them a call. I spoke with Ron, who walked me through each of the customizations, checking to make sure that each piece of hardware was in stock so we could make the shipment deadline. We came up with a powerful little machine, and he estimated it would arrive the following Thursday (a week and a day after the order was placed). The laptop arrived a day earlier than expected. I can't find anything I'm less than happy with. I'm extremely pleased with the laptop. Everything about it is awesome. My video games jumped from 4 fps (on my older desktop) to 59 fps (on the laptop), and I can see things moving instead of just appearing in a new place. The price was inexpensive to reasonable, and for the price, I don't think any popular brand name company could beat it. Like I said, I'm extremely pleased with not only the laptop, but the friendliness, haste, and helpfulness of the company."
"After lots of research I ordered my first laptop, a Sager NP2090 from PowerNotebooks. I had heard of their good customer service and the reliability of Sager laptops, so with that in mind I purchased my laptop from them. They went above and beyond my expectations. They were courteous, patient with all my questions, and kept in touch with information regarding my laptop build and shipping status. Would highly recommend anyone to purchase their laptop from them."
"Donald was very helpful in my order and all the inquiries I had about my Sager NP2090. There were shipping problems with the particular laptop model (Compal IFL-90), though that wasn't the fault of Powernotebooks as the IFL-90's production line was delayed due to some production error in China. Despite the wait I had to undergo, the Sager NP2090 is totally worth the buy and I'm enjoying it very much. I'll be sure to buy from PNB again and recommend others to the site because of the excellent customer service and technical support they provide!"