"Anybody can ship a product to you timely. I do it all the time on my Ebay sales. But what happens when your wife insists on getting a laptop with a trackpoint and wasn't so keen on you spending as much as I did on a laptop. Ask yourself will the company accept a return with no hoop jumping? Well, Powernotebooks.com accepted my return with no hassles.
In due time, I will buy my own laptop and Powernotebooks.com will be my first and only stop."
"My experience with this seller in a word: Extraordinary! The seller experienced a delay in receiving the unit I ordered. However, PowerNotebooks did everything possible to ensure my satisfaction in getting the computer to me as soon as possible. Any questions I had or concerns about the order were responded to promptly and courteously, often in just a few hours, including follow-up phone conversations!
I am a very demanding consumer, especially when making such a large purchase. I am delighted to give praise and credit to those businesses that exemplify the high standards I expect. PowerNotebooks has far exceeded my expectations...while receiving a top quality computer at an unbeatable price, superb warranty, and lifetime technical support!!
Final note to hardcore gamers - you will not find ANY brand name notebook computer that offers the high-end graphics cards offered by PowerNotebooks - unless of course you want to pay over a thousand dollars more!
Don't even waste your time shopping elsewhere. Thanks PowerNotebooks for your excellent products and service you provide!"
"Great customer service - speedy delivery, great laptop for a good price. Very satisfied, highly recommended, will definitely buy again."
"The transaction went very smoothly, and the computer was promptly shipped.
The computer is well built and works perfectly.
The service people are very helpful and knowledgeable."
"Great service computer arrived on the 4th of august.. At about 11am. It came well wrapped and sealed. With all the cds required, and the carrying case. The computer has been a joy to have, as i am writing this review on it right now. Its a great piece of machinery.
I strongly recommend powernotebooks.com for their service and quality of their products. I also would like to say that they upgraded my shipping from ground to business 2day for free, can't beat that.
Thanks powernotebooks.cm, and I will in the future buy from you again."
"Very knowledgable and pleasant salesman. Top notch notebook at a great deal. Would definetly do business with again.
They went out of their way to get my notebook to me before my vacation. Thank you!"
"I was looking for a notebook to take with me abroad, that would be portable, yet powerful and with some high end parts. After despairing with the traditional providers (dell, toshiba, etc.) I found powernotebooks, and they had exactly what I was looking for (which ended up being a system built on the Compal HEL80 form). Not only was the hardware selection great, but the customer service was even better, with Ron Baird, a sales associate spending quite a bit of time with me on the phone helping me get what I needed, and get it in time before I left the country. He was very helpful the whole time, and I never felt as if I were being pressured at any point. The computer arrived exactly as specified, and after two weeks of thorough use, I couldn't be happier. I wholeheartedly recommend powernotebooks.com for anyone seeking a well made notebook with great components for a very reasonable price. "
"Power computer designed just the way I wanted it. I couldn't ask for much more."
"I was looking to purchase a notebook that was pretty much back ordered by 90% of the distrubutors. PowerNotebooks.com guaranteed it was in stock and would ship to me on the exact date I received it.
I highly recommend PowerNotebooks.com! Their customer service and follow-ups is proof of excellent customer service.
Thanks PowerNotebooks.com!"
"I just purchased 2 new powerpro laptops based on the Asus Z96J from powernotebooks.com. I must say they level of customer service I received prior to purchasing the laptop was amazing. I spent over 2 hours with Ron Baird from Powernotebooks discussing different aspect of the laptops I was considering buying. I was so satisfied with the level of knowledge and patience given to me I did not even think of looking else where and went ahead and ordered 2 laptops from them (one for me and a cousin of mine)! Once I received the laptops I checked and found everything was in order. Can't recommend them enough go ahead and try them you won't regret it :)"
"Search no Longer! I researched my laptop purchase for 8 months. The first place I looked was Powernotebooks. The last place I looked was Powernotebooks. And if you're looking for a place to buy your next laptop, they are your last stop too. They have the best product, most helpful staff(Thanks Donald!), at great prices. I always notice when you see someone that is the best in their field, they simply do it right. These guys simply do it right.
I preordered a z96j a month before they made it into the country. Throughout that month I was given honest, detailed updates on the progress of its release. Within a few days of the shipment clearing customs, I was turning my laptop on for the first time. Great turn around!
Ive been building and repairing computers for many years and I can say im still surprised at what a quality, efficient, and powerful piece of machinery this is. Im playing games that havent even been released yet at the highest settings on a 15.4 inch laptop! Oh yeah, works great for college too..."
"I decided many years ago that I wanted a laptop for college, so I began to shop around at the end of my senior year for a good notebook that could handle the latest games and still be considered portable. Many sources pointed me to the ASUS S96J and resellers like powernotebooks.com, which had the best price with a 3-year warranty of all the stores I looked at. Unfortunately, a shipping delay made me wait about 6 weeks to get my product, but this is in no way powernotebook.com's fault.
Overall, this was an excellent purchase with a very cheap price! There is no greater joy than when my friends tell me they got a Dell or HP notebook, and I tell them I got an ASUS. Their confusion is priceless. :) And I always explain to them that I bought it from powernotebooks.com, whose support far exceeds anything a Circuit City or Best Buy could offer with a better price and quality to boot. Powernotebooks.com has been great answering all of my phone calls and emails; I firmly recommend this company to anyone."
"I recently purchased a laptop from Powernotebooks. I was completely satisfied with the order process and am absolutely thrilled with my new laptop. I now wonder why I did not do this months ago. I would have no hesitation about ordering from them again. My only disappointment is that they don't sell desktops as well. "
"In the e-mail I received regarding the aprox. shipping date of my notebook, it said it would ship within 7 business days of that time. I just got my delivery confirmation saying it was shipped yesterday! that's a full 5 business days ahead of schedule. I have already recommended powernotebooks.com to several family members and friends even before I knew my order was shipped so early, just based on the service rendered before my purchase.I look forward to receiving my laptop!"
"This company has by far the best overall purchasing experience that I have ever seen. I've bought computers from other companies, and none of them even compare to the service and care that I was provided. They did their utmost to make sure that I got the best service that they could possibly provide. They are living proof that customer service is not dead... and of course their product was top-notch as well. I do not regret purchasing from them, and will gladly do so again in the future."